Vonage: Multi-part SMS Issue
Timeline of updates
- resolved
On 2023-08-02 between 13:46 and 14:35 UTC, some EU customers will have seen multi-part messages not being presented as a single message on the handset. They will have been presented as multiple single-part messages, possibly in the wrong order. And between 13:53 - 14:50 UTC, some US customers will have seen this as well. This incident has been resolved. All services have been restored. Please let support@api.vonage.com know if you continue to experience problems with this.
From Vonage’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on vonageapi.statuspage.io (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by Vonage, started 2023-08-03 11:14 UTC, resolved after 0 min, 1 update(s).
- Title
- Multi-part SMS Issue
- Vendor
- Vonage
- Date
- URL
- https://rewindex.com/company/vonage/incidents/5qjz67dl31qb
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