# Vonage: Multi-part SMS Issue

> Vonage status incident “Multi-part SMS Issue” on 2023-08-03: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/vonage/incidents/5qjz67dl31qb
Last updated: 2023-08-03T11:14:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2023-08-03 11:14 UTC · Resolved: 2023-08-03 11:14 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://vonageapi.statuspage.io/incidents/5qjz67dl31qb](https://vonageapi.statuspage.io/incidents/5qjz67dl31qb)
- [Company: Vonage](https://rewindex.com/company/vonage.md)

## Timeline of updates

- **resolved** 2023-08-03 11:14 UTC: On 2023-08-02 between 13:46 and 14:35 UTC, some EU customers will have seen multi-part messages not being presented as a single message on the handset. They will have been presented as multiple single-part messages, possibly in the wrong order. And between 13:53 - 14:50 UTC, some US customers will have seen this as well. This incident has been resolved. All services have been restored. Please let support@api.vonage.com know if you continue to experience problems with this.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Vonage, started 2023-08-03 11:14 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/vonage/incidents/5qjz67dl31qb
- Citation: Vonage, “Multi-part SMS Issue” (2023-08-03 11:14 UTC). Archived by Rewindex: https://rewindex.com/company/vonage/incidents/5qjz67dl31qb (CC BY 4.0).
- Markdown link: `[Vonage: Multi-part SMS Issue (2023-08-03)](https://rewindex.com/company/vonage/incidents/5qjz67dl31qb)`


---
Canonical: https://rewindex.com/company/vonage/incidents/5qjz67dl31qb · Markdown: https://rewindex.com/company/vonage/incidents/5qjz67dl31qb.md · JSON: https://rewindex.com/api/v1/companies/vonage/incidents/5qjz67dl31qb · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:50:11.126Z