# Outages on August 4, 2023 (UTC)

> 37 incidents started on August 4, 2023 (UTC) on the status pages Rewindex archives, 7 labelled major or critical by the vendor (Segment, MessageBird (Bird), Twilio); 8 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2023-08-04
Last updated: 2023-08-05T18:29:00Z

- Incidents started: 37 (major/critical: 7, other: 30) across 20 vendors
- Still open from earlier days: 8 · Maintenance windows: 3 · Detected outage events: 0
- By vendor impact label: critical 1, major 6, minor 24, none 6
- Previous day with incidents: [2023-08-03](https://rewindex.com/outages/2023-08-03.md) · Next: [2023-08-05](https://rewindex.com/outages/2023-08-05.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Segment](https://rewindex.com/company/segment.md) | [LinkedIn Audiences Destination Failing to Deliver Messages](https://rewindex.com/company/segment/incidents/hqd7wgwcq6m0.md) | critical | 2023-08-04 20:44 UTC | 2023-08-04 23:28 UTC | resolved |
| [MessageBird (Bird)](https://rewindex.com/company/messagebird-bird.md) | [Issue impacting whatsapp channels - ability to send and receive whatsapp messages](https://rewindex.com/company/messagebird-bird/incidents/ggtltvxx916g.md) | major | 2023-08-04 03:45 UTC | 2023-08-04 07:42 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [WhatsApp Business API Major Disruptions](https://rewindex.com/company/twilio/incidents/jdpt5nh4rxrs.md) | major | 2023-08-04 06:42 UTC | 2023-08-04 08:18 UTC | resolved |
| [Trello](https://rewindex.com/company/trello.md) | [Intermittent errors during login and Workspace not showing up for some customers](https://rewindex.com/company/trello/incidents/hxfq7l4qwmjg.md) | major | 2023-08-04 16:03 UTC | 2023-08-04 20:40 UTC | resolved |
| [Claude](https://rewindex.com/company/claude.md) | [claude.ai down & API partially degraded](https://rewindex.com/company/claude/incidents/rl5dxx1dvn2b.md) | major | 2023-08-04 16:24 UTC | 2023-08-04 19:19 UTC | resolved |
| [Anthropic](https://rewindex.com/company/anthropic.md) | [claude.ai down & API partially degraded](https://rewindex.com/company/anthropic/incidents/rl5dxx1dvn2b.md) | major | 2023-08-04 16:24 UTC | 2023-08-04 19:19 UTC | resolved |
| [Doppler](https://rewindex.com/company/doppler.md) | [Unable to fetch secrets from the Doppler dashboard and API](https://rewindex.com/company/doppler/incidents/4rzpyhn54rn3.md) | major | 2023-08-04 22:28 UTC | 2023-08-04 22:50 UTC | postmortem |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to the Orange Network in the Democratic Republic of the Congo](https://rewindex.com/company/twilio/incidents/1dwlqtwrvczt.md) | minor | 2023-08-04 01:40 UTC | 2023-08-04 12:53 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Delays and Failures Provisioning 10DLCs With US Carriers](https://rewindex.com/company/twilio/incidents/ftczy24r5snt.md) | minor | 2023-08-04 05:29 UTC | 2023-08-04 09:01 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Intermittent API Lookup Service Timeouts to Multiple Countries](https://rewindex.com/company/twilio/incidents/tc3762rv98md.md) | minor | 2023-08-04 06:19 UTC | 2023-08-04 09:47 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [Belarus SMS - Degradation affecting MTS](https://rewindex.com/company/vonage/incidents/9c7xmpjqhkrs.md) | minor | 2023-08-04 06:28 UTC | 2023-08-04 08:20 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [Service issues : Messages API - WhatsApp channel](https://rewindex.com/company/vonage/incidents/gtc6cmcrkg1x.md) | minor | 2023-08-04 09:46 UTC | 2023-08-04 12:20 UTC | resolved |
| [Grafana Cloud](https://rewindex.com/company/grafana-cloud.md) | [Metric Write Issues - EU West Region](https://rewindex.com/company/grafana-cloud/incidents/z7gjtjh3r3bs.md) | minor | 2023-08-04 12:19 UTC | 2023-08-04 14:25 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to NUR Telecom Network in Kyrgyzstan](https://rewindex.com/company/twilio/incidents/8ykvhj83dp5n.md) | minor | 2023-08-04 12:38 UTC | 2023-08-04 21:05 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [Kyrgyzstan SMS - Delivery degradation towards NurTelecom](https://rewindex.com/company/vonage/incidents/f4m5vrbb03p7.md) | minor | 2023-08-04 12:40 UTC | 2023-08-04 19:40 UTC | resolved |
| [Hotjar](https://rewindex.com/company/hotjar.md) | [Performance issues related to session processing](https://rewindex.com/company/hotjar/incidents/yt48c20cps80.md) | minor | 2023-08-04 13:49 UTC | 2023-08-04 20:56 UTC | resolved |
| [WorkOS](https://rewindex.com/company/workos.md) | [General API Degradation](https://rewindex.com/company/workos/incidents/rb6ntr9l769b.md) | minor | 2023-08-04 15:42 UTC | 2023-08-04 17:10 UTC | resolved |
| [MessageBird (Bird)](https://rewindex.com/company/messagebird-bird.md) | [User are Unable to Use Pre-Verified Numbers to Configure Whatsapp Channels](https://rewindex.com/company/messagebird-bird/incidents/5flrcymvpjxz.md) | minor | 2023-08-04 16:46 UTC | 2023-08-04 17:20 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Delivery Issue Spain - DigiMobil](https://rewindex.com/company/sinch/incidents/dvvf60n06tfv.md) | minor | 2023-08-04 17:08 UTC | 2023-08-04 20:55 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Delivery delay on inbound\\outbound Toll-free SMS in the US towards AT&T phone numbers](https://rewindex.com/company/plivo/incidents/tcc8r192yxdd.md) | minor | 2023-08-04 17:14 UTC | 2023-08-04 21:00 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [USA - SMS latency affecting AT&T Toll-Free numbers](https://rewindex.com/company/vonage/incidents/wdxdbp2dn00q.md) | minor | 2023-08-04 17:19 UTC | 2023-08-04 21:34 UTC | resolved |
| [Semgrep](https://rewindex.com/company/semgrep.md) | [Monitoring Slow Scans and Load Times](https://rewindex.com/company/semgrep/incidents/xdx5mj8yh151.md) | minor | 2023-08-04 17:29 UTC | 2023-08-04 17:35 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [Spain SMS - Delivery degradation towards DIGI mobil Network](https://rewindex.com/company/vonage/incidents/d7dzt5wrbntp.md) | minor | 2023-08-04 17:37 UTC | 2023-08-04 21:33 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [MMS Delivery Delays to AT&T Network in the US](https://rewindex.com/company/twilio/incidents/0jj8wcdgzd2r.md) | minor | 2023-08-04 17:58 UTC | 2023-08-04 23:38 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to Brazil From Registered Sender IDs and Short-codes](https://rewindex.com/company/twilio/incidents/ymhgyd3t1307.md) | minor | 2023-08-04 19:26 UTC | 2023-08-05 03:50 UTC | resolved |
| [Brex](https://rewindex.com/company/brex.md) | [Bookkeepers access problem](https://rewindex.com/company/brex/incidents/n9lvdph9qmfh.md) | minor | 2023-08-04 19:30 UTC | 2023-08-04 19:30 UTC | resolved |
| [Vanta](https://rewindex.com/company/vanta.md) | [SLA rollout date changed for Tests](https://rewindex.com/company/vanta/incidents/0bkhw10f00qh.md) | minor | 2023-08-04 20:01 UTC | 2023-08-04 22:58 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [Ethiopia SMS - Delivery degradation towards Ethiopian Telecom network](https://rewindex.com/company/vonage/incidents/f69zydc4x175.md) | minor | 2023-08-04 22:05 UTC | 2023-08-05 05:54 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Delivery Issue - Lycamobile Germany](https://rewindex.com/company/sinch/incidents/6hhlg90c742j.md) | minor | 2023-08-04 22:16 UTC | 2023-08-04 23:39 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [Germany SMS - Delivery degradation towards Lycamobile network](https://rewindex.com/company/vonage/incidents/hy99fmmj9xzj.md) | minor | 2023-08-04 22:41 UTC | 2023-08-05 18:29 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to Ethio Telecom in Ethiopia](https://rewindex.com/company/twilio/incidents/jtqp7jmd6qtx.md) | minor | 2023-08-04 23:03 UTC | 2023-08-05 13:59 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Global API Incident](https://rewindex.com/company/bandwidth/incidents/x7mq2thss6j1.md) | none | 2023-08-04 04:46 UTC | 2023-08-04 04:46 UTC | resolved |
| [Hotjar](https://rewindex.com/company/hotjar.md) | [Recordings are not sent to Slack-integrated channels if a segment is saved](https://rewindex.com/company/hotjar/incidents/n54mcnhc2mtd.md) | none | 2023-08-04 12:32 UTC | 2023-08-04 15:38 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [Archive Server Incident](https://rewindex.com/company/vonage/incidents/jtl2rj1mn4x5.md) | none | 2023-08-04 17:19 UTC | 2023-08-04 17:29 UTC | resolved |
| [Honeycomb](https://rewindex.com/company/honeycomb.md) | [Delay in ingest & query failures](https://rewindex.com/company/honeycomb/incidents/f9vwn8qt6crd.md) | none | 2023-08-04 19:29 UTC | 2023-08-04 19:29 UTC | resolved |
| [BigCommerce](https://rewindex.com/company/bigcommerce.md) | [Availability Issue for EU Stores](https://rewindex.com/company/bigcommerce/incidents/6v29s7zx6tkr.md) | none | 2023-08-04 21:00 UTC | 2023-08-04 21:00 UTC | resolved |
| [New Relic](https://rewindex.com/company/new-relic.md) | [New Relic Support Portal Login Irregularities](https://rewindex.com/company/new-relic/incidents/3z8kf406tf8l.md) | none | 2023-08-04 22:59 UTC | 2023-08-04 23:31 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Cloudinary](https://rewindex.com/company/cloudinary.md) | [Assets failed to link to Akeneo](https://rewindex.com/company/cloudinary/incidents/5snh3vh4jpy6.md) | major | 2023-08-03 17:09 UTC | 2023-08-06 06:48 UTC | resolved |
| [Render](https://rewindex.com/company/render.md) | [Issues rescheduling and starting maintenance](https://rewindex.com/company/render/incidents/1yt1wnl367bz.md) | minor | 2023-07-28 18:57 UTC | 2023-08-16 22:59 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[LB\] Load Balancer issue](https://rewindex.com/company/scaleway/incidents/5nc4ldlmp6pn.md) | minor | 2023-07-31 08:44 UTC | 2023-08-14 08:10 UTC | resolved |
| [QuickBooks Online](https://rewindex.com/company/quickbooks-online.md) | [QBDT customers are getting an error saying they need a “payroll service key"](https://rewindex.com/company/quickbooks-online/incidents/86n1zs6gmbpr.md) | minor | 2023-08-01 18:58 UTC | 2023-08-08 19:48 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [Lebanon SMS - Delivery degradation towards Lebanon Touch network](https://rewindex.com/company/vonage/incidents/n0ft84v3tdqw.md) | minor | 2023-08-02 16:21 UTC | 2023-08-05 23:33 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Failures to Touch Network in Lebanon](https://rewindex.com/company/twilio/incidents/8g2hk1gs58m3.md) | minor | 2023-08-03 12:37 UTC | 2023-08-05 21:15 UTC | resolved |
| [Grain](https://rewindex.com/company/grain.md) | [Recording bot instability due to AWS outage](https://rewindex.com/company/grain/incidents/tm59frf2cd6t.md) | minor | 2023-08-03 20:55 UTC | 2023-08-04 15:36 UTC | resolved |
| [Render](https://rewindex.com/company/render.md) | [Issues autoscaling in part of our Oregon region](https://rewindex.com/company/render/incidents/z1bgbcppndy5.md) | minor | 2023-08-03 21:50 UTC | 2023-08-09 00:10 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Global Data Center Infrastructure Maintenance - Germany](https://rewindex.com/company/bandwidth/incidents/gfzhbn5wbt9k.md) | maintenance | 2023-08-04 00:00 UTC | 2023-08-04 06:02 UTC | resolved |
| [Lever](https://rewindex.com/company/lever.md) | [\[Scheduled\] Scheduled Maintenance](https://rewindex.com/company/lever/incidents/77pxtgl5kndr.md) | maintenance | 2023-08-04 01:00 UTC | 2023-08-04 01:30 UTC | resolved |
| [Lever](https://rewindex.com/company/lever.md) | [\[Scheduled\] Scheduled Maintenance](https://rewindex.com/company/lever/incidents/hpnl1rd39v0b.md) | maintenance | 2023-08-04 23:01 UTC | 2023-08-05 00:00 UTC | resolved |

## Cite this

37 vendor-reported incidents started on 2023-08-04 (UTC) across 20 vendors, 7 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2023-08-04
- Citation: Rewindex daily outage roundup, “Outages on August 4, 2023” (2023-08-04 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2023-08-04 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on August 4, 2023 (2023-08-04)](https://rewindex.com/outages/2023-08-04)`


---
Canonical: https://rewindex.com/outages/2023-08-04 · Markdown: https://rewindex.com/outages/2023-08-04.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:08:39.255Z