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CompaniesMessageBird (Bird)Monthly reportsAugust 2023

MessageBird (Bird) in August 2023: incidents, uptime and changes

6incidents posted
2labelled major or critical
98.70%free of major/critical
97.25%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 9 h 38 min, incident time 20 h 26 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 2 · Minor 3 · No impact listed 1

Major and critical incidents 2

IncidentImpactStartedDurationStatusDay
Issue impacting whatsapp channels - ability to send and receive whatsapp messagesMajor4.0 hresolved08-04
On-prem WhatsApp channels are degradedMajor5.7 hresolved08-24

Other incidents 4

IncidentImpactStartedDurationStatusDay
Delay on SMS delivery in USANo impact listed32 minresolved08-01
WhatsApp outbound and inbound delaysMinor9 minresolved08-02
User are Unable to Use Pre-Verified Numbers to Configure Whatsapp ChannelsMinor34 minresolved08-04
Small subset of WhatsApp customers are unable to receive inbound messagesMinor10 hresolved08-28

Maintenance 2

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MessageBird (Bird) posted 6 status incidents in August 2023 (2 major or critical); 0 price changes and 0 notable page changes observed.

Title
MessageBird (Bird) in August 2023
Vendor
MessageBird (Bird)
Date
URL
https://rewindex.com/company/messagebird-bird/2023/08

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