# MessageBird (Bird) in August 2023: incidents, uptime and changes

> MessageBird (Bird) in August 2023: 6 incidents on its status page (2 major or critical), 98.70% free of major or critical incidents (vendor-reported). From Rewindex’s archive of MessageBird (Bird)’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/messagebird-bird/2023/08
Last updated: 2023-09-01T00:00:00Z

- Incidents posted: 6 (major/critical: 2) · Maintenance: 2
- By vendor impact label: major 2, minor 3, none 1
- Uptime (vendor-reported): 98.70% free of major/critical incidents, 97.25% free of any incident; outage time 9 h 38 min, incident time 20 h 26 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [July 2023](https://rewindex.com/company/messagebird-bird/2023/07.md) · Next: [September 2023](https://rewindex.com/company/messagebird-bird/2023/09.md) · [All months](https://rewindex.com/company/messagebird-bird/reports.md) · [MessageBird (Bird)](https://rewindex.com/company/messagebird-bird.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Issue impacting whatsapp channels - ability to send and receive whatsapp messages](https://rewindex.com/company/messagebird-bird/incidents/ggtltvxx916g.md) | major | 2023-08-04 03:45 UTC | 2023-08-04 07:42 UTC | 4.0 h | resolved |
| [On-prem WhatsApp channels are degraded](https://rewindex.com/company/messagebird-bird/incidents/qjsjlx62xc4l.md) | major | 2023-08-24 09:41 UTC | 2023-08-24 15:22 UTC | 5.7 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Delay on SMS delivery in USA](https://rewindex.com/company/messagebird-bird/incidents/0kyd4rm800sw.md) | none | 2023-08-01 06:47 UTC | 2023-08-01 07:19 UTC | 32 min | resolved |
| [WhatsApp outbound and inbound delays](https://rewindex.com/company/messagebird-bird/incidents/lq0ld5fxdz5m.md) | minor | 2023-08-02 15:45 UTC | 2023-08-02 15:54 UTC | 9 min | resolved |
| [Issue impacting whatsapp channels - ability to send and receive whatsapp messages](https://rewindex.com/company/messagebird-bird/incidents/ggtltvxx916g.md) | major | 2023-08-04 03:45 UTC | 2023-08-04 07:42 UTC | 4.0 h | resolved |
| [User are Unable to Use Pre-Verified Numbers to Configure Whatsapp Channels](https://rewindex.com/company/messagebird-bird/incidents/5flrcymvpjxz.md) | minor | 2023-08-04 16:46 UTC | 2023-08-04 17:20 UTC | 34 min | resolved |
| [On-prem WhatsApp channels are degraded](https://rewindex.com/company/messagebird-bird/incidents/qjsjlx62xc4l.md) | major | 2023-08-24 09:41 UTC | 2023-08-24 15:22 UTC | 5.7 h | resolved |
| [Small subset of WhatsApp customers are unable to receive inbound messages](https://rewindex.com/company/messagebird-bird/incidents/y2yjhtnx98xt.md) | minor | 2023-08-28 08:54 UTC | 2023-08-28 18:59 UTC | 10 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Maintenance on smpp03.messagebird.com](https://rewindex.com/company/messagebird-bird/incidents/22qg3g3j2j41.md) | maintenance | 2023-08-10 08:00 UTC | 2023-08-10 08:17 UTC | 17 min | resolved |
| [\[Scheduled\] Maintenance on smpp03.messagebird.com](https://rewindex.com/company/messagebird-bird/incidents/fmx2l851j7t5.md) | maintenance | 2023-08-15 08:02 UTC | 2023-08-15 09:00 UTC | 58 min | resolved |

## Cite this

MessageBird (Bird) posted 6 status incidents in August 2023 (2 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/messagebird-bird/2023/08
- Citation: MessageBird (Bird), “MessageBird (Bird) in August 2023” (2023-08-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/messagebird-bird/2023/08 (CC BY 4.0).
- Markdown link: `[MessageBird (Bird): MessageBird (Bird) in August 2023 (2023-08-01)](https://rewindex.com/company/messagebird-bird/2023/08)`


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Canonical: https://rewindex.com/company/messagebird-bird/2023/08 · Markdown: https://rewindex.com/company/messagebird-bird/2023/08.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T11:06:47.378Z