CompaniesMessageBird (Bird)Incidents
MessageBird (Bird): Small subset of WhatsApp customers are unable to receive inbound messages
Timeline of updates
- resolved
Meta and our engineering have been working closely to resolve this matter. Meta has rolled out a fix for this issue, and we can confirm the affected channels (inbound messaging) are back to operational. We are working with Meta to understand the specific root cause of this incident. We apologise for any inconvenience this has caused.
From MessageBird (Bird)’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.bird.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by MessageBird (Bird), started 2023-08-28 08:54 UTC, resolved after 10 h, 1 update(s).
- Title
- Small subset of WhatsApp customers are unable to receive inbound messages
- Vendor
- MessageBird (Bird)
- Date
- URL
- https://rewindex.com/company/messagebird-bird/incidents/y2yjhtnx98xt
MessageBird (Bird) profileRecent MessageBird (Bird) incidentsAll outages on August 28, 2023MessageBird (Bird) in August 2023MarkdownJSON