Doppler: Unable to fetch secrets from the Doppler dashboard and API

Impact: majorStatus: postmortemStarted 2023-08-04 22:28 UTCResolved 2023-08-04 22:50 UTC (22 min)4 updatesSource: stspg.io

Summary

Doppler reported a major outage preventing customers from fetching secrets through the dashboard and API, starting 2023-08-04 22:28 UTC and resolved at 2023-08-04 22:50 UTC (22 min). The vendor attributed the incident to a faulty Kubernetes NetworkPolicy change and said it would evaluate deployment procedures to catch such changes.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: API (api.doppler.com)Dashboard (dashboard.doppler.com)

Timeline of updates

investigating2023-08-04 22:28 UTC
We are currently investigating this issue.
investigating2023-08-04 22:46 UTC
We are continuing to investigate this issue.
resolved2023-08-04 22:50 UTC
This incident has been resolved.
postmortem2023-08-04 23:18 UTC
This incident was caused by a faulty Kubernetes NetworkPolicy change. We’ll be evaluating how we can adjust our deployment procedures to catch these changes in the future.

Rewindex changes for this incident

Major incident: Unable to fetch secrets from the Doppler dashboard and API 2023-08-04 22:28 UTC

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Doppler profile · Recent Doppler incidents · Markdown · JSON