CompaniesGrafana CloudIncidents
Grafana Cloud: Experiencing read and write failures in eu-west
Timeline of updates
- resolved
Between 12:38 and 13:05 UTC, the GCP Belgium (prod-eu-west-0) region experienced a brief period of failed Hosted Loki reads and writes. During this time period, some users would have experienced 4xx/5xx errors when trying to either query for Cloud logs or when trying to write logs to Hosted Loki. Additionally, due to this issue, some users may also have experienced a Hosted Loki log loss that we are unable to backfill.
From Grafana Cloud’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.
How the archive is checked, and what it cannot prove.
This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.grafana.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Grafana Cloud, started 2023-08-22 13:12 UTC, resolved after 1.2 h, 1 update(s).
- Title
- Experiencing read and write failures in eu-west
- Vendor
- Grafana Cloud
- Date
- URL
- https://rewindex.com/company/grafana-cloud/incidents/cg7hnztqzgh7
Grafana Cloud profileRecent Grafana Cloud incidentsAll outages on August 22, 2023Grafana Cloud in August 2023MarkdownJSON