# Grafana Cloud: Experiencing read and write failures in eu-west

> Grafana Cloud status incident “Experiencing read and write failures in eu-west” on 2023-08-22: impact minor (vendor’s label), 1.2 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/grafana-cloud/incidents/cg7hnztqzgh7
Last updated: 2023-08-22T14:23:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2023-08-22 13:12 UTC · Resolved: 2023-08-22 14:23 UTC · Duration: 1.2 h
- Updates: 1
- [Vendor status page: https://status.grafana.com/incidents/cg7hnztqzgh7](https://status.grafana.com/incidents/cg7hnztqzgh7)
- [Company: Grafana Cloud](https://rewindex.com/company/grafana-cloud.md)

## Timeline of updates

- **resolved** 2023-08-22 14:23 UTC: Between 12:38 and 13:05 UTC, the GCP Belgium (prod-eu-west-0) region experienced a brief period of failed Hosted Loki reads and writes. During this time period, some users would have experienced 4xx/5xx errors when trying to either query for Cloud logs or when trying to write logs to Hosted Loki. Additionally, due to this issue, some users may also have experienced a Hosted Loki log loss that we are unable to backfill.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Grafana Cloud, started 2023-08-22 13:12 UTC, resolved after 1.2 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/grafana-cloud/incidents/cg7hnztqzgh7
- Citation: Grafana Cloud, “Experiencing read and write failures in eu-west” (2023-08-22 13:12 UTC). Archived by Rewindex: https://rewindex.com/company/grafana-cloud/incidents/cg7hnztqzgh7 (CC BY 4.0).
- Markdown link: `[Grafana Cloud: Experiencing read and write failures in eu-west (2023-08-22)](https://rewindex.com/company/grafana-cloud/incidents/cg7hnztqzgh7)`


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Canonical: https://rewindex.com/company/grafana-cloud/incidents/cg7hnztqzgh7 · Markdown: https://rewindex.com/company/grafana-cloud/incidents/cg7hnztqzgh7.md · JSON: https://rewindex.com/api/v1/companies/grafana-cloud/incidents/cg7hnztqzgh7 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:39:06.082Z