CompaniesGrafana CloudMonthly reportsSeptember 2023
Grafana Cloud in September 2023: incidents, uptime and changes
Vendor-reported outage time 40 h 56 min, incident time 3.3 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Major 4 · Minor 8 · No impact listed 4
Major and critical incidents 4
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| EU West - Issues with Prometheus Read/Write Actions | Major | 3.0 h | resolved | 09-11 | |
| Issues with Metric Ingestion and Querying - EU West | Major | 10 h | resolved | 09-12 | |
| Issue with intermittent failures in our read path in prod-us-central-0 | Major | 2.8 h | resolved | 09-14 | |
| Cloud Logs Cell Unstable | Major | 25 h | resolved | 09-28 |
Other incidents 12
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Some Grafana Instances Failing to Start | No impact listed | 18 min | resolved | 09-01 | |
| Issue with querying and writing metrics in the AWS US East - prod-us-east-0 | Minor | 2.9 h | resolved | 09-06 | |
| Slow Performance of Grafana Instances in prod-us-central-0 Region | Minor | 1.4 h | resolved | 09-07 | |
| Synthetic Monitoring - San Fransisco Probe Issues | No impact listed | 4.1 h | resolved | 09-13 | |
| Adaptive Metrics issue in prod-us-central-0 region | Minor | 2.1 h | resolved | 09-14 | |
| Some Hosted Grafana Incidents Experienced Issues Initializing | No impact listed | 0 min | resolved | 09-14 | |
| Networking Issues | Minor | 17 h | resolved | 09-18 | |
| Grafana.com Portal Issues | Minor | 41 min | resolved | 09-19 | |
| Data Delays on prod-us-central-0 Cluster | Minor | 1.7 h | resolved | 09-25 | |
| Metrics and Logs Issues in UK Region | No impact listed | 16 h | resolved | 09-25 | |
| Metrics and Logs issues in Brazil, India and Singapore Regions | Minor | 6.7 h | resolved | 09-26 | |
| Grafana queries occasionally failing | Minor | 9.9 h | resolved | 09-28 |
Maintenance 1
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Cite this
Grafana Cloud posted 16 status incidents in September 2023 (4 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- Grafana Cloud in September 2023
- Vendor
- Grafana Cloud
- Date
- URL
- https://rewindex.com/company/grafana-cloud/2023/09