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CompaniesGrafana CloudMonthly reportsOctober 2023

Grafana Cloud in October 2023: incidents, uptime and changes

22incidents posted
3labelled major or critical
90.95%free of major/critical
59.34%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 2.8 days, incident time 12.6 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Critical 1 · Major 2 · Minor 14 · No impact listed 5

Major and critical incidents 3

IncidentImpactStartedDurationStatusDay
Grafana Notifications - EmailCritical3 dresolved10-27
Investigating issues with Querying in "prod-us-central-0"Major1.2 hresolved10-11
Aggregated Metrics not being generated on prod-us-central-0Major1.6 hresolved10-23

Other incidents 19

IncidentImpactStartedDurationStatusDay
Dropping log lines when processing insight logsMinor1.1 hresolved10-03
logs-prod-017.grafana.net performance degradationMinor36 minresolved10-04
Read Replicas With Very High Replication LagMinor3.3 hresolved10-04
Experiencing issues with Grafana services in the prod-eu-west-0 clusterMinor34 hresolved10-05
Degraded Reads, Writes, and Availability.Minor3.5 hresolved10-05
Issues with Aggregated Metrics (Adaptive Metrics)No impact listed0 minresolved10-09
Investigating reports of sporadic connection issues to Grafana CloudMinor3.5 hresolved10-11
Elevated Latency - prod-eu-west-0 and prod-us-central-0Minor7 dresolved10-11
Read Outage - prod-us-central-0Minor3.4 hresolved10-14
Investigating issue with some instances becoming unreachable with "Grafana has failed to load its application files"Minor13 minresolved10-16
Loki - Issues Writing Logs in AWS SingaporeNo impact listed4.8 hresolved10-16
experiencing degraded write path performance http://logs-prod-013.grafana.net/Minor19 hresolved10-19
Degraded write performance for Loki on region prod-ap-southeast-0 (GCP Singapore)Minor30 minresolved10-22
Loki query range error in the parallel read path on prod-eu-west-2 (AWS Germany)No impact listed0 minresolved10-23
Metrics Disruption - cortex-prod-10 clusterMinor4.3 hresolved10-25
Mimir Request ErrorsNo impact listed28 minresolved10-25
Logs disruption - us-central2No impact listed0 minresolved10-26
Loki-prod Write and Read Issues in US-Central2 RegionMinor55 minresolved10-26
Loki Read OutageMinor3.8 hresolved10-27

Maintenance 9

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Grafana Cloud posted 22 status incidents in October 2023 (3 major or critical); 0 price changes and 0 notable page changes observed.

Title
Grafana Cloud in October 2023
Vendor
Grafana Cloud
Date
URL
https://rewindex.com/company/grafana-cloud/2023/10

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