Outages by dayOctober 11, 2023

Outages on October 11, 2023

UTC day 2023-10-11 (Oct 11, 2023, 00:00 to Oct 11, 2023, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

43incidents started

6labelled major or critical

31vendors with a new incident

8still open from earlier days

By vendor label: Critical 2 · Major 4 · Minor 26 · No impact listed 11 · 21 maintenance

Incidents started this day 43

Vendor	Incident	Impact	Started	Resolved	Status
Linode (Akamai)	Object Storage in Seattle	Critical	19:14	20:01 (47 min)	resolved
Runway	Major outage	Critical	19:54	20:23 (29 min)	resolved
Grafana Cloud	Investigating issues with Querying in "prod-us-central-0"	Major	08:26	09:37 (1.2 h)	resolved
Confluence	Cannot access Connect applications on Confluence by clicking the three dots menu	Major	10:47	15:26 (4.7 h)	resolved
WorkOS	Increase in API and Dashboard errors	Major	17:03	17:03 (0 min)	resolved
Greenhouse	Users unable to Sign in with Google	Major	17:16	19:00 (1.7 h)	resolved
New Relic	Data and Alert Irregularities in the US Region	Minor	00:53	01:16 (23 min)	resolved
DigitalOcean	Spaces CDN in Multiple Regions	Minor	03:37	Oct 12, 2023, 19:17 (40 h)	resolved
Optimizely	Search & Navigation - Optimizely JS Dependency performance issue.	Minor	04:31	20:22 (16 h)	resolved
Aircall	Call Quality degradation on FR outbound calls	Minor	08:39	12:45 (4.1 h)	resolved
Sinch	Delivery Issue Malaysia	Minor	09:10	11:12 (2.0 h)	resolved
Grafana Cloud	Investigating reports of sporadic connection issues to Grafana Cloud	Minor	09:25	12:58 (3.5 h)	resolved
Snyk	Snyk Code partial degradation	Minor	09:48	Oct 13, 2023, 14:29 (2 d)	resolved
Segment	Salesforce Cloud Sources Issue	Minor	11:02	11:44 (42 min)	resolved
Twilio	SMS Delivery Delays to America Net Network in Brazil	Minor	11:55	Oct 12, 2023, 02:01 (14 h)	resolved
Lattice	Lattice Service Disruption: Some users are redirected to the login page after logging in	Minor	13:00	14:42 (1.7 h)	resolved
Grafana Cloud	Elevated Latency - prod-eu-west-0 and prod-us-central-0	Minor	13:22	Oct 18, 2023, 14:08 (7 d)	resolved
Sinch	DI SMS 365 \| Report Manager \| Delay in retrieving statistics \| Ref Number: NA	Minor	14:19	Oct 12, 2023, 13:47 (23 h)	resolved
Harness	Pipeline Execution Impacted by Rate Limit	Minor	15:08	17:27 (2.3 h)	resolved
Webflow	Reports of intermittent issues loading some hosted site pages	Minor	15:30	16:15 (45 min)	resolved
Webflow	Intermittent Issues loading some Hosted Sites	Minor	17:25	23:02 (5.6 h)	resolved
AssemblyAI	Investigating an increase in 500 errors for LeMUR	Minor	17:51	Oct 12, 2023, 04:00 (10 h)	resolved
Claude	Elevated API error rate	Minor	18:09	Oct 12, 2023, 03:02 (8.9 h)	resolved
Anthropic	Elevated API error rate	Minor	18:09	Oct 12, 2023, 03:02 (8.9 h)	resolved
AssemblyAI	Increased 500 errors with our Async endpoint	Minor	18:11	20:12 (2.0 h)	resolved
QuickBooks Online	Some QBO customers are experiencing issues with their One Time Passcode	Minor	19:30	Oct 12, 2023, 13:52 (18 h)	resolved
Twilio	Lookup v2 API Returning 500s For Subset of Customers	Minor	19:44	21:00 (1.3 h)	resolved
Wix	RESOLVED: Issue affecting multiple Wix Services	Minor	19:44	20:15 (31 min)	resolved
Deepgram	Investigating connectivity issue reports	Minor	20:34	21:55 (1.4 h)	resolved
Linode (Akamai)	Service Issue - Frankfurt Object Storage	Minor	21:06	Oct 12, 2023, 01:34 (4.5 h)	resolved
Sinch	Delivery Issue Google Voice-US	Minor	23:35	Oct 12, 2023, 09:43 (10 h)	resolved
Twilio	SMS Delivery Delays to Google Voice in the US over a Subset of Shortcodes	Minor	23:45	Oct 12, 2023, 04:32 (4.8 h)	resolved
Vonage	US SMS Delay	No impact listed	09:17	09:17 (0 min)	resolved
Hotjar	The clipper is not taking clips	No impact listed	12:32	13:44 (1.2 h)	resolved
Hotjar	Suspicious login emails not being sent	No impact listed	13:24	13:40 (16 min)	resolved
Klaviyo	Email messages with Magento 1/2 coupons were not sending to subscribers	No impact listed	15:00	15:00 (0 min)	resolved
Aptible	CVE-2023-44487 "HTTP/2 Rapid Reset" Response	No impact listed	18:00	18:00 (0 min)	resolved
v0	GitHub Deployment and API Errors	No impact listed	18:01	18:20 (19 min)	resolved
Vercel	GitHub Deployment and API Errors	No impact listed	18:01	18:20 (19 min)	resolved
Discord	API Errors	No impact listed	18:03	18:21 (18 min)	resolved
Figma	Service disruption	No impact listed	20:30	20:30 (0 min)	resolved
Twilio	SMS Delivery Delays to Digitel Network in Venezuela	No impact listed	21:43	Oct 12, 2023, 00:59 (3.3 h)	resolved
Twilio	On Call Engineers are Investigating an issue	No impact listed	21:45	21:55 (10 min)	resolved

Still open from earlier days 8

Vendor	Incident	Impact	Started	Resolved	Status
Scaleway	[Network]- Major fiber cut near DC3	Major	Oct 4, 2023, 13:35	Oct 16, 2023, 14:17 (12 d)	resolved
Box	[Major] Issues with Search Functionality	Major	Oct 10, 2023, 21:47	02:07 (4.3 h)	resolved
DigitalOcean	Managed Kubernetes Service	Minor	Oct 9, 2023, 07:26	07:26 (2 d)	resolved
Sinch	Delivery Issue Brazil - Claro	Minor	Oct 9, 2023, 12:37	Oct 12, 2023, 06:23 (3 d)	resolved
Vanta	Firewall ports restricted (DigitalOcean) test showing inaccurate test results	Minor	Oct 9, 2023, 19:02	22:13 (2 d)	resolved
Snyk	Advisor high error rate	Minor	Oct 10, 2023, 10:33	Oct 13, 2023, 13:23 (3 d)	resolved
Twilio	Degraded Verify Deliverability Rates in China	Minor	Oct 10, 2023, 18:51	Oct 14, 2023, 13:47 (4 d)	resolved
Scaleway	[WEBHOSTING] Database inaccessible on pf 16	No impact listed	Oct 10, 2023, 08:03	Oct 25, 2023, 09:19 (15 d)	resolved

Maintenance 21

Vendor	Incident	Impact	Started	Resolved	Status
1Password	[Scheduled] Database maintenance for 1password.com	Maintenance	00:00	02:00 (2.0 h)	resolved
Twilio	[Scheduled] Spain SMS Carrier Maintenance - Yoigo	Maintenance	00:01	05:00 (5.0 h)	resolved
Linode (Akamai)	[Scheduled] Maintenance for Cloud Manager, API, CLI, Backups Service, Images, and Linode.com Website	Maintenance	02:00	02:38 (38 min)	resolved
Sinch	[Scheduled] External Maintenance - T-Mobile - US	Maintenance	05:00	11:00 (6.0 h)	resolved
Sinch	[Scheduled] External Maintenance - AT&T Platform Upgrade	Maintenance	05:00	08:01 (3.0 h)	resolved
Vonage	[Scheduled] USA SMS - Emergency Maintenance affecting T-Mobile	Maintenance	05:00	11:00 (6.0 h)	resolved
Contentful	[Scheduled] Database Maintenance	Maintenance	06:01	08:01 (2.0 h)	resolved
Scaleway	[Scheduled] [k8s] Activating DHCP on private networks attached to Kapsule clusters	Maintenance	07:00	10:02 (3.0 h)	resolved
Grafana Cloud	[Scheduled] Scheduled Maintenance - System Updates	Maintenance	07:00	09:31 (2.5 h)	resolved
Wiz	[Scheduled] Database upgrade - US11	Maintenance	07:17	08:34 (1.3 h)	resolved
Sinch	[Scheduled] Conversation API Routine Maintenance - EU	Maintenance	08:00	09:00 (1.0 h)	resolved
Sinch	[Scheduled] Sinch Planned Maintenance - MMS	Maintenance	08:01	10:02 (2.0 h)	resolved
Vonage	[Scheduled] USA MMS - Planned Maintenance affecting MMS messages	Maintenance	08:01	10:02 (2.0 h)	resolved
Sinch	[Scheduled] Conversation API Routine Maintenance - US	Maintenance	09:00	10:02 (1.0 h)	resolved
AssemblyAI	[Scheduled] Real-Time API Update 10/11/23 at 11am UTC	Maintenance	11:02	13:53 (2.9 h)	resolved
JFrog	[Scheduled] Planned Cloud Maintenance on Azure West Europe	Maintenance	15:00	Oct 12, 2023, 06:00 (15 h)	resolved
Grafana Cloud	[Scheduled] Scheduled Maintenance - System Updates	Maintenance	15:30	17:30 (2.0 h)	resolved
Bandwidth	[Scheduled] Global Data Center Maintenance - China	Maintenance	16:00	22:00 (6.0 h)	resolved
Bandwidth	[Scheduled] Voice Maintenance - Singapore	Maintenance	16:00	19:01 (3.0 h)	resolved
Stitch	[Scheduled] Database Maintenance	Maintenance	17:30	18:30 (1.0 h)	resolved
Vonage	[Scheduled] Russia SMS - Planned maintenance affecting Tele2	Maintenance	20:00	Oct 12, 2023, 00:00 (4.0 h)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Linode (Akamai), Runway, Grafana Cloud, Confluence, WorkOS, Greenhouse, New Relic, DigitalOcean, Optimizely, Aircall, Sinch, Snyk.

Cite this

43 vendor-reported incidents started on 2023-10-11 (UTC) across 31 vendors, 6 labelled major or critical by the vendor.

Title: Outages on October 11, 2023
Vendor: Rewindex daily outage roundup
Date: 2023-10-11 00:00 UTC
URL: https://rewindex.com/outages/2023-10-11

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