Search

Companies / Box / incidents

Box: [Major] Issues with Search Functionality

Impact: majorStatus: resolvedStarted Resolved (4.3 h)1 updateSource: status.box.com (opens in new tab)

Timeline of updates

  1. resolved

    Teams have isolated the cause of the search issues and have completed steps to remediate further impact. A reindexing job was kicked off and will complete in the next 24 hours in which any remaining missing files will be processed. Please contact Box Support at https://support.box.com/ if you continue to experience any issues.

From Box’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Impact, status and times are the vendor’s own, as last archived. View on status.box.com (opens in new tab). Box profile · Recent Box incidents · Markdown · JSON