Outages by dayOctober 4, 2023

Outages on October 4, 2023

UTC day 2023-10-04 (Oct 4, 2023, 00:00 to Oct 4, 2023, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

44incidents started

8labelled major or critical

29vendors with a new incident

18still open from earlier days

By vendor label: Critical 2 · Major 6 · Minor 25 · No impact listed 11 · 13 maintenance

Incidents started this day 44

Vendor	Incident	Impact	Started	Resolved	Status
Typeform	Typeform Insights Panel - Unavailable	Critical	13:48	14:21 (33 min)	resolved
Census	Elevated Rate of Sync Failures	Critical	21:09	Oct 5, 2023, 00:52 (3.7 h)	resolved
MessageBird (Bird)	Hosts and participants are not getting connected through video	Major	12:05	17:25 (5.3 h)	resolved
Scaleway	[Network]- Major fiber cut near DC3	Major	13:35	Oct 16, 2023, 14:17 (12 d)	resolved
Canva	Users may encounter issues accessing Magic features	Major	14:00	15:51 (1.9 h)	resolved
Sinch	Delivery Issue Australia - Vodafone	Major	14:23	20:37 (6.2 h)	resolved
Hex	Degraded kernel execution	Major	18:14	18:45 (31 min)	resolved
ActiveCampaign	Engineers have identified an issue when campaign email links include personalization tags causing these links to resolve in a 404 not found error. This issue affects campaigns sent since 12:25 CST on October 3rd. A fix is being prepared.	Major	22:30	Oct 5, 2023, 02:06 (3.6 h)	resolved
ActiveCampaign	Error sending Campaigns from the Contact page using "Send a Campaign" button	Minor	00:11	00:51 (40 min)	resolved
Bandwidth	US & Canada Dashboard-TN Lookup Incident	Minor	00:22	01:51 (1.5 h)	resolved
Twilio	Delayed click tracking status callback events	Minor	00:25	02:38 (2.2 h)	resolved
Sentry	Span ingestion delayed	Minor	00:49	01:18 (29 min)	resolved
Discord	Google Play Purchases Broken	Minor	03:47	04:31 (44 min)	resolved
RevenueCat	Stripe transaction revenue is not being correctly reported	Minor	03:49	14:21 (11 h)	resolved
Sinch	Delivery Issue France - Coriolis Telecom	Minor	05:28	10:13 (4.8 h)	resolved
Vonage	France SMS - Delivery degradation towards Coriolis Telecom	Minor	06:32	10:43 (4.2 h)	resolved
Snyk	Snyk Open Source and Container Test degraded	Minor	08:18	Oct 5, 2023, 07:47 (23 h)	resolved
Vonage	Delivery issues for MMS 10DLC Messages	Minor	08:36	09:57 (1.4 h)	resolved
Bunny.net	Bunny Stream - Video Encoding Delays	Minor	10:56	Oct 5, 2023, 07:26 (21 h)	resolved
Plivo	Delivery delay on Inbound/Outbound regular SMS towards South Africa phone numbers	Minor	11:02	Oct 5, 2023, 13:10 (26 h)	resolved
Twilio	SMS Delivery Delays to Vodacom South Africa using Domestic Longcodes	Minor	11:41	16:26 (4.8 h)	resolved
Maven Central	Search results are out of date	Minor	14:02	18:41 (4.7 h)	resolved
Twilio	SMS Delivery Receipts Delayed for Messages Sent to Brazil Networks	Minor	14:22	Oct 5, 2023, 00:32 (10 h)	resolved
Vonage	Brazil SMS - Delivery degradation towards all networks	Minor	16:11	Oct 5, 2023, 09:04 (17 h)	resolved
Twilio	SMS Delivery Delays to Telenor Network in Pakistan	Minor	17:29	Oct 5, 2023, 00:43 (7.2 h)	resolved
Grafana Cloud	logs-prod-017.grafana.net performance degradation	Minor	17:57	18:33 (36 min)	resolved
Twilio	SMS Delivery Delays to Multiple Networks in the United Arab Emirates	Minor	18:39	22:13 (3.6 h)	resolved
Harness	Issue with sending Git Status for PR	Minor	19:20	22:18 (3.0 h)	resolved
Maven Central	Search results are out of date	Minor	19:30	Oct 5, 2023, 08:04 (13 h)	resolved
Temporal Cloud	Some customer in eu-west-1 experienced brief elevated latencies	Minor	19:30	19:30 (0 min)	resolved
Grafana Cloud	Read Replicas With Very High Replication Lag	Minor	21:53	Oct 5, 2023, 01:08 (3.3 h)	resolved
Heap	Heap Connect Sync Delays	Minor	22:18	Oct 5, 2023, 14:34 (16 h)	resolved
Vonage	Mexico SMS - Degradation towards AT&T Mexico	Minor	22:48	Oct 5, 2023, 00:16 (1.5 h)	resolved
Vonage	Service Issue in Platform	No impact listed	00:53	02:03 (1.2 h)	resolved
Mailgun	Delayed Sending in US Region	No impact listed	02:30	02:30 (0 min)	resolved
Hotjar	Embedded Survey impressions being overcounted	No impact listed	16:07	16:28 (21 min)	resolved
Twilio	Video Insights Room Summaries for Rooms Unavailable on Twilio Console	No impact listed	17:53	17:53 (0 min)	resolved
Amplitude	New orgs can't be created in Amplitude	No impact listed	20:36	Oct 5, 2023, 00:19 (3.7 h)	resolved
Gorgias	Ticket Views, Ticket Search, Customer Search, Support Performance Overview data may not be up to date	No impact listed	21:18	22:35 (1.3 h)	resolved
MongoDB Atlas	Atlas App Services: Some Triggers delayed in processing in AWS us-east-1	No impact listed	22:00	22:00 (0 min)	resolved
MongoDB Atlas	Backup snapshots are behind for some Atlas NVMe clusters	No impact listed	22:16	Oct 5, 2023, 04:52 (6.6 h)	resolved
Render	Large WebSocket messages reported to be failing	No impact listed	23:00	23:00 (0 min)	resolved
Unbounce	Smart Builder Stripe app disruption	No impact listed	23:13	Oct 5, 2023, 00:12 (59 min)	resolved
Plivo	Temporary Unavailability of Port In page on Plivo Console	No impact listed	23:21	23:21 (0 min)	resolved

Still open from earlier days 18

Vendor	Incident	Impact	Started	Resolved	Status
Scaleway	[EMaaS]- Leaf par1dc2-net-f04lf209.dc2 down in DC2/S101/K15	Major	Sep 27, 2023, 13:17	Oct 5, 2023, 08:11 (8 d)	resolved
Scaleway	[Domain]- API down	Major	Sep 28, 2023, 13:23	Oct 12, 2023, 14:48 (14 d)	resolved
Scaleway	[ELASTIC METAL] Rack unvailable on PAR1	Major	Oct 3, 2023, 09:10	Oct 12, 2023, 14:44 (9 d)	resolved
Datadog	Elevated Error Rates for Log Queries and Monitors	Major	Oct 3, 2023, 17:30	15:44 (22 h)	resolved
Scaleway	[INSTANCE] Maintenance on stardust instances located in NL-AMS-1 the 5th of October	Minor	Sep 28, 2023, 09:01	Oct 12, 2023, 14:43 (14 d)	resolved
Twilio	SMS Delivery Delays to CTBC Celular Network in Brazil	Minor	Sep 28, 2023, 11:14	Oct 12, 2023, 20:29 (14 d)	resolved
Twilio	SMS Delivery Failures to Karabakh Telecom Network in Armenia	Minor	Sep 29, 2023, 20:21	Oct 12, 2023, 18:56 (13 d)	resolved
Scaleway	[WEBHOSTING] Database inaccessible on pf15 & pf16	Minor	Oct 1, 2023, 05:23	Oct 12, 2023, 14:50 (11 d)	resolved
Scaleway	[Storage][Instance]-Slowness in fr-par	Minor	Oct 2, 2023, 15:22	08:37 (41 h)	resolved
Aircall	MacOS 14.0 "Sonoma" Audio Issues	Minor	Oct 2, 2023, 15:42	Oct 5, 2023, 07:43 (3 d)	resolved
Twilio	Intermittent Inbound Messages with WhatsApp	Minor	Oct 2, 2023, 20:10	Oct 6, 2023, 19:00 (4 d)	resolved
Twilio	Inbound Message Delivery Delays to Twilio Philippines Phone Numbers	Minor	Oct 3, 2023, 08:46	08:31 (24 h)	resolved
Twilio	SMS Delivery Delays to MTN Network In Zambia	Minor	Oct 3, 2023, 12:55	05:36 (17 h)	resolved
Vonage	Philippines SMS - Degradation for Outbound SMS affecting Sun network towards Long Virtual Numbers	Minor	Oct 3, 2023, 13:06	03:14 (14 h)	resolved
Twilio	MMS Delivery Delays to T-Mobile Network in the US From a Subset of Long Codes	Minor	Oct 3, 2023, 17:22	Oct 5, 2023, 01:12 (32 h)	resolved
Vonage	Philippines SMS - Delivery Degradation towards Smart Telecom	Minor	Oct 3, 2023, 17:43	07:49 (14 h)	resolved
Twilio	SMS Delivery Delays and Failures to Smart Network in the Philippines	Minor	Oct 3, 2023, 18:25	08:28 (14 h)	resolved
Linode (Akamai)	Performance Issue - Sydney	Minor	Oct 3, 2023, 21:06	04:05 (7.0 h)	resolved

Maintenance 13

Vendor	Incident	Impact	Started	Resolved	Status
Twilio	[Scheduled] US SMS and MMS Carrier Maintenance - T-Mobile	Maintenance	04:00	11:00 (7.0 h)	resolved
Bandwidth	[Scheduled] Messaging Maintenance - SMS	Maintenance	06:00	11:00 (5.0 h)	resolved
Sinch	[Scheduled] External Maintenance - AT&T Platform Upgrade	Maintenance	07:01	08:00 (59 min)	resolved
Wiz	[Scheduled] Database upgrade - US32, US38, US46	Maintenance	07:01	08:40 (1.6 h)	resolved
Sinch	[Scheduled] Sinch Planned Maintenance - MMS	Maintenance	08:00	11:00 (3.0 h)	resolved
Sinch	[Scheduled] Scheduled Maintenance - Voice & Video in region: sa-east-1	Maintenance	08:00	09:00 (1.0 h)	resolved
Sinch	[Scheduled] DI SMS 365 (iSMS)\| Operator Services \| Application Maintenance \| PCR Number # PCRSDI-10750	Maintenance	08:44	11:56 (3.2 h)	resolved
Sinch	Sinch Contact Pro Scheduled Maintenance - AF	Maintenance	09:24	Oct 13, 2023, 10:01 (9 d)	resolved
Twilio	[Scheduled] Japan SMS Carrier Maintenance - KDDI Corporation	Maintenance	10:00	20:00 (10 h)	resolved
Linode (Akamai)	[Scheduled] Scheduled Network Maintenance - AP-Northeast-2 (Tokyo 2)	Maintenance	17:00	18:00 (1.0 h)	resolved
Linode (Akamai)	Service Issue - Reboot Watchdog	Maintenance	17:30	20:16 (2.8 h)	resolved
Twilio	[Scheduled] Russia SMS Carrier Maintenance - K-Telecom	Maintenance	23:00	Oct 5, 2023, 02:00 (3.0 h)	resolved
Twilio	[Scheduled] Russia SMS Carrier Maintenance - KTK Telecom	Maintenance	23:00	Oct 5, 2023, 02:00 (3.0 h)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Typeform, Census, MessageBird (Bird), Scaleway, Canva, Sinch, Hex, ActiveCampaign, Bandwidth, Twilio, Sentry, Discord.

Cite this

44 vendor-reported incidents started on 2023-10-04 (UTC) across 29 vendors, 8 labelled major or critical by the vendor.

Title: Outages on October 4, 2023
Vendor: Rewindex daily outage roundup
Date: 2023-10-04 00:00 UTC
URL: https://rewindex.com/outages/2023-10-04

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