CompaniesMessageBird (Bird)Monthly reportsOctober 2023
MessageBird (Bird) in October 2023: incidents, uptime and changes
Vendor-reported outage time 11 h 34 min, incident time 18 h 53 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Major 2 · Minor 3 · No impact listed 4
Major and critical incidents 2
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Hosts and participants are not getting connected through video | Major | 5.3 h | resolved | 10-04 | |
| Delays in Processing Status Update and Incoming Message Processing | Major | 6.2 h | resolved | 10-27 |
Other incidents 7
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Unable to see WhatsApp templates using Meta Template management portal | Minor | 4.2 h | resolved | 10-13 | |
| MessageBird numbers can’t be used to install WhatsApp channels | No impact listed | 2.3 h | resolved | 10-16 | |
| Delay on delivery of Meta Messenger messages | No impact listed | 24 min | resolved | 10-20 | |
| MessageBird numbers can’t be used to install WhatsApp channels | No impact listed | 6 min | resolved | 10-20 | |
| Engagement Platform: Reply clicks on Meta Messenger for button actions are sometimes not received | Minor | 2.3 h | resolved | 10-23 | |
| Emails forwarded with an attachment from an iPhone email client are not rendering the body content | No impact listed | 1.5 h | resolved | 10-27 | |
| Engagement Platform: Delayed Contact Updates within Audience Builder | Minor | 49 min | resolved | 10-30 |
Maintenance 1
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Cite this
MessageBird (Bird) posted 9 status incidents in October 2023 (2 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- MessageBird (Bird) in October 2023
- Vendor
- MessageBird (Bird)
- Date
- URL
- https://rewindex.com/company/messagebird-bird/2023/10