Outages by dayOctober 27, 2023

Outages on October 27, 2023

UTC day 2023-10-27 (Oct 27, 2023, 00:00 to Oct 27, 2023, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

50incidents started

8labelled major or critical

20vendors with a new incident

23still open from earlier days

By vendor label: Critical 3 · Major 5 · Minor 32 · No impact listed 10 · 8 maintenance

Incidents started this day 50

Vendor	Incident	Impact	Started	Resolved	Status
Snyk	Reporting is inaccessible	Critical	17:08	17:31 (23 min)	resolved
Retool	retool.com is inaccessible	Critical	19:06	20:29 (1.4 h)	resolved
Grafana Cloud	Grafana Notifications - Email	Critical	20:21	Oct 30, 2023, 12:54 (3 d)	resolved
Runway	Delayed Gen-1 Generation Processing	Major	00:44	03:26 (2.7 h)	resolved
Semaphore	Trouble with loading logs for finished jobs	Major	15:21	16:14 (53 min)	resolved
MessageBird (Bird)	Delays in Processing Status Update and Incoming Message Processing	Major	16:16	22:30 (6.2 h)	resolved
Retool	RetoolDB down	Major	16:20	21:25 (5.1 h)	resolved
Retool	Workflows performance degraded	Major	18:22	20:57 (2.6 h)	resolved
Bandwidth	Messaging Delays	Minor	00:04	01:36 (1.5 h)	resolved
Sinch	Delivery Issue Philippines - Globe Telecom	Minor	02:25	Oct 29, 2023, 21:15 (3 d)	resolved
Sinch	Delivery Issue Philippines - Sun Cellular	Minor	02:36	04:02 (1.4 h)	resolved
Twilio	SMS Delivery Delays to Ufone Network in Pakistan	Minor	05:28	10:08 (4.7 h)	resolved
Vonage	Pakistan SMS - Degradation towards Ufone network	Minor	05:53	14:02 (8.2 h)	resolved
Vonage	Bangladesh Voice - Degradation on Outbound calls to Grameenphone network	Minor	07:05	15:52 (8.8 h)	resolved
Twilio	SMS Delivery delays to Globe network in Philippines	Minor	07:27	16:18 (8.8 h)	resolved
Sinch	Delivery issue France - Bouygues Telecom	Minor	10:21	16:38 (6.3 h)	resolved
Twilio	SMS Delivery Delays to France Bouygues Network	Minor	10:31	13:27 (2.9 h)	resolved
Vonage	France SMS - Delivery degradation towards Bouygues network	Minor	10:36	13:06 (2.5 h)	resolved
Twilio	On Call Engineers are Investigating an issue	Minor	11:06	11:25 (19 min)	resolved
Twilio	Connectivity Lost on ~23% of Super SIM Devices	Minor	11:23	14:50 (3.5 h)	resolved
DigitalOcean	Object Storage - SGP1 and SFO3	Minor	11:25	14:47 (3.4 h)	resolved
Sinch	Delivery Issue France - SYMA France	Minor	12:11	22:40 (10 h)	resolved
Vonage	France SMS - Delivery degradation towards Syma Mobile network	Minor	12:29	13:49 (1.3 h)	resolved
v0	Postgres is Experiencing Degradation	Minor	13:34	14:59 (1.4 h)	resolved
Vercel	Postgres is Experiencing Degradation	Minor	13:34	14:59 (1.4 h)	resolved
Twilio	SMS Delivery Delays to United Arab Emirates Etisalat Network	Minor	15:16	Oct 28, 2023, 18:52 (28 h)	resolved
v0	Unable to create support cases via Support Center	Minor	15:19	17:20 (2.0 h)	resolved
Vercel	Unable to create support cases via Support Center	Minor	15:19	17:20 (2.0 h)	resolved
Twilio	SMS Delivery Delays to Kyivstar Network in Ukraine	Minor	15:21	18:06 (2.8 h)	resolved
v0	Degraded performance in SFO1, CLE1 and IAD1 regions	Minor	15:59	18:38 (2.6 h)	resolved
Vercel	Degraded performance in SFO1, CLE1 and IAD1 regions	Minor	15:59	18:38 (2.6 h)	resolved
Twilio	Billing console balance data degraded	Minor	16:08	16:19 (11 min)	resolved
Netlify	Increased errors and latency on the Standard Edge Network	Minor	16:13	16:45 (32 min)	resolved
BigCommerce	BigCommerce Engineers have identified an issue where a subset of store owners are not able to install apps.	Minor	17:47	20:46 (3.0 h)	resolved
Twilio	SMS Delivery Delays to Globe network in the Philippines	Minor	18:36	Oct 28, 2023, 13:46 (19 h)	resolved
Twilio	SMS Delivery Delays to Uintah Basin Electronics Telecom in the US From Short Codes	Minor	19:40	Oct 28, 2023, 10:16 (15 h)	resolved
Sinch	Delivery Issue US - MMS - AT&T	Minor	20:01	Oct 28, 2023, 08:44 (13 h)	resolved
Vonage	USA - MMS latency affecting 10DLC messages to AT&T	Minor	20:13	Oct 28, 2023, 19:30 (23 h)	resolved
Grafana Cloud	Loki Read Outage	Minor	21:48	Oct 28, 2023, 01:34 (3.8 h)	resolved
Pipedream	S3 destination ($.send.s3) writes delayed	Minor	23:40	Oct 28, 2023, 22:04 (22 h)	resolved
Twilio	Flex Realtime Statistics APIs Degraded	No impact listed	05:56	05:56 (0 min)	resolved
Snyk	PIP scanning degraded	No impact listed	09:30	09:30 (0 min)	resolved
MessageBird (Bird)	Emails forwarded with an attachment from an iPhone email client are not rendering the body content	No impact listed	12:00	13:28 (1.5 h)	resolved
Rippling	Admin account not visible in the account dropdown for Super Admins	No impact listed	14:50	15:51 (1.0 h)	resolved
Datadog	Delayed Monitors Notifications	No impact listed	16:14	17:14 (1.0 h)	resolved
Netlify	Transient Load Balancer Outage	No impact listed	19:18	19:18 (0 min)	resolved
Sinch	Di SMS 365, DI MMS 365 (MM7) & DI MMS 365 (MMX)\| Operator Services \| Potential delay in delivery of MO, MT and DLR \| TT# MNOC-50668	No impact listed	20:17	21:02 (45 min)	resolved
Twilio	Issues Accessing the Latest Messaging Logs	No impact listed	20:18	20:32 (14 min)	resolved
Buildkite	Elevated error rate on Agent API	No impact listed	20:28	20:28 (0 min)	resolved
Deepgram	[Deepgram API] Elevated Connection Timeout Error Rates	No impact listed	22:44	23:41 (57 min)	resolved

Still open from earlier days 23

Vendor	Incident	Impact	Started	Resolved	Status
Sinch	Delivery Issue United Kingdom - Vectone Mobile (MCom)	Major	Oct 23, 2023, 14:05	Nov 2, 2023, 21:00 (10 d)	resolved
Klaviyo	Processing failures affecting multiple services	Minor	Oct 25, 2023, 12:55	02:00 (37 h)	resolved
Maven Central	Search results are out of date	Minor	Oct 25, 2023, 21:13	Oct 28, 2023, 12:11 (3 d)	resolved
Sinch	Delivery Issue Brazil - Claro	Minor	Oct 25, 2023, 22:39	23:39 (2 d)	resolved
Sinch	Delivery Issue Brazil - TIM	Minor	Oct 25, 2023, 22:39	23:38 (2 d)	resolved
Sinch	Delivery Issue Philippines - Globe Telecom	Minor	Oct 26, 2023, 05:45	00:11 (18 h)	resolved
Sinch	Delivery Issue France - Orange	Minor	Oct 26, 2023, 14:38	23:15 (33 h)	resolved
Vonage	France SMS - Delivery degradation towards Orange network	Minor	Oct 26, 2023, 14:50	03:48 (13 h)	resolved
Heap	Temporary Data Latency	Minor	Oct 26, 2023, 15:43	15:02 (23 h)	resolved
Twilio	Intermittent Issues with Regulatory Bundles in Programmable Messaging	Minor	Oct 26, 2023, 15:46	Oct 30, 2023, 16:01 (4 d)	resolved
Twilio	SMS Delivery Delays to Orange Network in France	Minor	Oct 26, 2023, 18:56	00:33 (5.6 h)	resolved
Twilio	Call Failures to Bangladesh Networks	Minor	Oct 26, 2023, 20:27	Oct 30, 2023, 08:42 (4 d)	resolved
Brex	Transaction Availability	Minor	Oct 26, 2023, 21:30	01:40 (4.2 h)	resolved
Sinch	Delivery Issue New Zealand - Vodafone	Minor	Oct 26, 2023, 22:40	02:00 (3.3 h)	resolved
Twilio	SMS / MMS Delivery Delays to Multiple Networks in the US for a Subset of Long Code and Toll Free Numbers	Minor	Oct 26, 2023, 22:41	02:09 (3.5 h)	resolved
Vonage	New Zealand SMS - Delivery degradation towards Vodafone	Minor	Oct 26, 2023, 22:46	04:06 (5.3 h)	resolved
Twilio	SMS Delivery Delays to OneNZ / Vodafone Network in New Zealand	Minor	Oct 26, 2023, 22:47	03:35 (4.8 h)	resolved
Deepgram	[Deepgram API] Elevated Batch Error Rates	Minor	Oct 26, 2023, 22:53	04:08 (5.3 h)	resolved
Vonage	USA - SMS and MMS latency affecting Toll-Free numbers	Minor	Oct 26, 2023, 23:14	03:05 (3.9 h)	resolved
Plivo	Delivery delay for Inbound/Outbound regular and toll-free SMS/MMS towards the US phone numbers	Minor	Oct 26, 2023, 23:18	05:34 (6.3 h)	resolved
Render	Past deployments being made live	Minor	Oct 26, 2023, 23:25	01:12 (1.8 h)	resolved
Discord	Color issues while screensharing on Windows with Nvidia Graphics Card	No impact listed	Oct 21, 2023, 01:02	Oct 28, 2023, 00:32 (7 d)	resolved
Discord	Windows Overlay not working for some users	No impact listed	Oct 26, 2023, 19:53	22:41 (27 h)	resolved

Maintenance 8

Vendor	Incident	Impact	Started	Resolved	Status
LiveKit	[Scheduled] Analytics backend upgrade	Maintenance	02:01	02:30 (29 min)	resolved
Vonage	[Scheduled] USA SMS - Emergency Maintenance affecting T-Mobile	Maintenance	03:00	11:02 (8.0 h)	resolved
Sinch	[Scheduled] Sinch Contact Pro - UPDATE: getting ready for Quarterly maintenance	Maintenance	05:00	13:01 (8.0 h)	resolved
Linode (Akamai)	[Scheduled] Scheduled Emergency Network Maintenance - US-Central (Dallas)	Maintenance	05:00	07:00 (2.0 h)	resolved
Contentful	[Scheduled] Database Maintenance	Maintenance	06:01	08:00 (2.0 h)	resolved
Sinch	[Scheduled] Sinch Maintenance - Sinch Maintenance - SSL Certificate Renewal	Maintenance	09:00	10:00 (1.0 h)	resolved
Linode (Akamai)	Service Issue - Cloud Manager and API	Maintenance	16:22	Oct 31, 2023, 17:22 (4 d)	resolved
Bandwidth	[Scheduled] Global Data Center Maintenance - China	Maintenance	18:42	23:01 (4.3 h)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Snyk, Retool, Grafana Cloud, Runway, Semaphore, MessageBird (Bird), Bandwidth, Sinch, Twilio, Vonage, DigitalOcean, v0.

Cite this

50 vendor-reported incidents started on 2023-10-27 (UTC) across 20 vendors, 8 labelled major or critical by the vendor.

Title: Outages on October 27, 2023
Vendor: Rewindex daily outage roundup
Date: 2023-10-27 00:00 UTC
URL: https://rewindex.com/outages/2023-10-27

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