Sinch: Di SMS 365, DI MMS 365 (MM7) & DI MMS 365 (MMX)| Operator Services | Potential delay in delivery of MO, MT and DLR | TT# MNOC-50668
Timeline of updates
- resolved
Dear Clients, All of our SMS and MMS customers' VPN connections to our US2 DC were disrupted by a network hardware module failure. The problem is being actively fixed by our engineers. Currently traffic has resumed back to normal. Incident Start Date & Time (GMT) : 27 October 2023, 19:06 Hrs. Incident End Date & Time (GMT) : 27 October 2023, 20:16 Hrs. Incase of further queries or concerns please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470.300.8394 (select ‘Support’ from the menu, option 2 for Digital Interconnect, and then option 1) and reference this notification.
From Sinch’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.sinch.com (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by Sinch, started 2023-10-27 20:17 UTC, resolved after 45 min, 1 update(s).
- Title
- Di SMS 365, DI MMS 365 (MM7) & DI MMS 365 (MMX)| Operator Services | Potential delay in delivery of MO, MT and DLR | TT# MNOC-50668
- Vendor
- Sinch
- Date
- URL
- https://rewindex.com/company/sinch/incidents/wj5jl9jr75jt
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