# Sinch: Di SMS 365, DI MMS 365 (MM7) & DI MMS 365 (MMX)| Operator Services | Potential delay in delivery of MO, MT and DLR | TT# MNOC-50668

> Sinch status incident “Di SMS 365, DI MMS 365 (MM7) & DI MMS 365 (MMX)| Operator Services | Potential delay in delivery of MO, MT and DLR | TT# MNOC-50668” on 2023-10-27: impact none (vendor’s label), 45 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/sinch/incidents/wj5jl9jr75jt
Last updated: 2023-10-27T21:02:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2023-10-27 20:17 UTC · Resolved: 2023-10-27 21:02 UTC · Duration: 45 min
- Updates: 1
- [Vendor status page: https://status.sinch.com/incidents/wj5jl9jr75jt](https://status.sinch.com/incidents/wj5jl9jr75jt)
- [Company: Sinch](https://rewindex.com/company/sinch.md)

## Timeline of updates

- **resolved** 2023-10-27 21:02 UTC: Dear Clients, All of our SMS and MMS customers' VPN connections to our US2 DC were disrupted by a network hardware module failure. The problem is being actively fixed by our engineers. Currently traffic has resumed back to normal. Incident Start Date & Time (GMT) : 27 October 2023, 19:06 Hrs. Incident End Date & Time (GMT) : 27 October 2023, 20:16 Hrs. Incase of further queries or concerns please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470.300.8394 (select ‘Support’ from the menu, option 2 for Digital Interconnect, and then option 1) and reference this notification.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Sinch, started 2023-10-27 20:17 UTC, resolved after 45 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/sinch/incidents/wj5jl9jr75jt
- Citation: Sinch, “Di SMS 365, DI MMS 365 (MM7) & DI MMS 365 (MMX)| Operator Services | Potential delay in delivery of MO, MT and DLR | TT# MNOC-50668” (2023-10-27 20:17 UTC). Archived by Rewindex: https://rewindex.com/company/sinch/incidents/wj5jl9jr75jt (CC BY 4.0).
- Markdown link: `[Sinch: Di SMS 365, DI MMS 365 (MM7) & DI MMS 365 (MMX)| Operator Services | Potential delay in delivery of MO, MT and DLR | TT# MNOC-50668 (2023-10-27)](https://rewindex.com/company/sinch/incidents/wj5jl9jr75jt)`


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