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CompaniesVonageMonthly reportsOctober 2023

Vonage in October 2023: incidents, uptime and changes

67incidents posted
3labelled major or critical
97.13%free of major/critical
51.24%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 21 h 21 min, incident time 15.1 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 3 · Minor 59 · No impact listed 5

Major and critical incidents 3

IncidentImpactStartedDurationStatusDay
Speech RecognitionMajor3.1 hresolved10-02
Session Reporting Delays in EU regionMajor17 hresolved10-19
Publisher Failures related to token rolesMajor1.1 hresolved10-31

Other incidents 64

IncidentImpactStartedDurationStatusDay
Iraq SMS - Delivery degradation towards AsiacellMinor1.8 hresolved10-02
Philippines SMS - Degradation for Outbound SMS affecting Sun network towards Long Virtual NumbersMinor14 hresolved10-03
Philippines SMS - Delivery Degradation towards Smart TelecomMinor14 hresolved10-03
Service Issue in PlatformNo impact listed1.2 hresolved10-04
France SMS - Delivery degradation towards Coriolis TelecomMinor4.2 hresolved10-04
Delivery issues for MMS 10DLC MessagesMinor1.4 hresolved10-04
Brazil SMS - Delivery degradation towards all networksMinor17 hresolved10-04
Mexico SMS - Degradation towards AT&T MexicoMinor1.5 hresolved10-04
France SMS - Delivery degradation towards Bouygues TelecomMinor48 minresolved10-05
Kuwait SMS - Delivery degradation towards Ooredoo networkMinor3.1 hresolved10-06
Philippines Voice - Service Degradation affecting long virtual numbersMinor22 hresolved10-06
Germany SMS - Delivery degradation towards Telefonica GermanyMinor3.3 hresolved10-06
Russia SMS - Delivery Receipt latency affecting messages sent towards Tele2Minor9.8 hresolved10-06
Iraq SMS - Delivery degradation towards AsiacellMinor16 hresolved10-08
Service Issue in PlatformMinor12 hresolved10-09
Kenya SMS - Delivery degradation towards Safaricom networkMinor3.4 hresolved10-10
US SMS DelayNo impact listed0 minresolved10-11
Philippines Voice - Service Degradation affecting Long Virtual NumbersMinor6.9 hresolved10-12
Video API Broadcast Issue in EU-WEST, US-EAST, US-WEST regionsNo impact listed0 minresolved10-12
Philippines SMS - Delivery Degradation towards Globe and SmartMinor1.9 hresolved10-13
Colombia SMS - Delivery degradation towards Tigo networkMinor1.5 hresolved10-13
Indonesia SMS - Delivery Degradation towards Hutchison 3Minor5.6 hresolved10-16
Ivory Coast SMS - Delivery Degradation towards Atlantique Cellulaire - EtisalatMinor1.1 hresolved10-16
Delivery report delays in multiple destinationsMinor1.9 hresolved10-16
Russia SMS - Degradation towards Megafone and Yota networksMinor10.0 hresolved10-16
Service Issues at Video API Platform affecting Email NotificationsMinor1.0 hresolved10-16
Brazil SMS - Degradation affecting Claro BrazilMinor5.2 hresolved10-16
United Kingdom SMS - Delivery Degradation towards 3UKMinor7.6 hresolved10-17
Pakistan SMS - Degradation for Outbound SMS affecting Long Virtual NumbersMinor7.1 hresolved10-17
France SMS - Delivery degradation towards France through subset of French LVNsMinor2.2 hresolved10-17
Video Broadcast Server FailureMinor0 minresolved10-17
USA SMS - Delivery Degradation affecting 10DLC traffic towards T-mobile and AT&TMinor26 hresolved10-17
USA SMS - Delivery Degradation affecting Subset of Short code traffic towards VerizonMinor50 minresolved10-17
Indonesia SMS - Delivery Report degradation towards XL networkMinor1.8 hresolved10-18
Italy SMS - Delivery Report degradation towards Noverca networkMinor8.3 hresolved10-18
France SMS - Delivery Degradation Towards Lebara NnetworkMinor9.1 hresolved10-18
USA SMS - Delivery Degradation Towards T-Mobile NetworkMinor17 hresolved10-18
Service Issue in Voice PlatformMinor1.4 hresolved10-18
Service Issue in US-East-1 datacenterMinor13 hresolved10-18
Increased Callback Latency in USMinor5.7 hresolved10-18
Guatemala SMS - Delivery Degradation towards TigoMinor8.0 hresolved10-19
Service Issue in PlatformMinor14 hresolved10-19
Brazil SMS - Delivery Report degradation towards all networksMinor19 hresolved10-19
Iran SMS - Delivery Degradation towards Irancell NetworkMinor15 hresolved10-22
South Korea SMS - Partial Degradation for SMS towards South Korea Long Virtual NumbersMinor1.1 hresolved10-23
Issue on WebRTC calls in USNo impact listed1.3 hresolved10-23
MMS Callback FailuresMinor29 minresolved10-23
Brazil SMS - Degradation affecting Claro BrazilMinor5.3 hresolved10-24
Service Issue in PlatformMinor5.3 hresolved10-25
Issue while accessing Inspector ToolsNo impact listed58 minresolved10-26
France SMS - Delivery Degradation for France Long Virtual NumbersMinor10 hresolved10-26
France SMS - Delivery degradation towards Orange networkMinor13 hresolved10-26
New Zealand SMS - Delivery degradation towards VodafoneMinor5.3 hresolved10-26
USA - SMS and MMS latency affecting Toll-Free numbersMinor3.9 hresolved10-26
Pakistan SMS - Degradation towards Ufone networkMinor8.2 hresolved10-27
Bangladesh Voice - Degradation on Outbound calls to Grameenphone networkMinor8.8 hresolved10-27
France SMS - Delivery degradation towards Bouygues networkMinor2.5 hresolved10-27
France SMS - Delivery degradation towards Syma Mobile networkMinor1.3 hresolved10-27
USA - MMS latency affecting 10DLC messages to AT&TMinor23 hresolved10-27
Israel SMS - Degradation for Inbound and Outbound SMS using Long virtual NumbersMinor1.8 hresolved10-29
Thailand SMS - Degradation for Inbound SMS towards Thailand Long Virtual NumbersMinor2.1 hresolved10-30
Kenya SMS - Delivery degradation towards Safaricom networkMinor12 hresolved10-30
France SMS - Delivery degradation towards Orange networkMinor5.4 hresolved10-31
Indonesia SMS - Delivery delay for domestic brands towards Smartfren networkMinor13 hresolved10-31

Maintenance 81

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Cite this

Vonage posted 67 status incidents in October 2023 (3 major or critical); 0 price changes and 0 notable page changes observed.

Title
Vonage in October 2023
Vendor
Vonage
Date
URL
https://rewindex.com/company/vonage/2023/10

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