rewindex

Outages by dayOctober 2, 2023

Outages on October 2, 2023

UTC day 2023-10-02 ( to your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

29incidents started
7labelled major or critical
20vendors with a new incident
11still open from earlier days

By vendor label: Major 7 · Minor 18 · No impact listed 4 · 18 maintenance

Incidents started this day 29

VendorIncidentImpactStartedResolvedStatus
Scaleway[ELASTIC METAL] Rack unvailable on PAR1Major (21 h)resolved
HarnessUsers from Americas region are not able to login to Harness SEIMajor (1.1 h)resolved
MixpanelElevated API errors for the raw export endpointMajor (9.5 h)resolved
SemgrepSemgrep Supply Chain Vulnerabilities page not LoadingMajor (1.4 h)resolved
Box[Major] Issues with Uploads, Downloads, Previews, Box Sign, Box Notes and SSO LoginsMajor (1.7 h)resolved
QuickBooks OnlineSome customers are encountering an error when attempting to send payroll.Major (3.1 h)resolved
VonageSpeech RecognitionMajor (3.1 h)resolved
SinchService degradation - Analytics and Message Search on Customer DashboardMinor (30 min)resolved
WixRESOLVED: Issue with site DashboardMinor (18 min)resolved
XeroSouth Africa: Errors when logging in to XeroMinor (1.8 h)resolved
Scaleway[Storage][Instance]-Slowness in fr-parMinor (41 h)resolved
AircallMacOS 14.0 "Sonoma" Audio IssuesMinor (3 d)resolved
HarnessFew users are observing slowness while executing Harness CI and CD PipelinesMinor (7.2 h)resolved
TwilioSMS Delivery Delays to Telenor Network in PakistanMinor (2.9 h)resolved
ActiveCampaignEngineers are investigating an issue impacting link tracking, causing links to fail with a 502 error. This is impacting less than 1% of total links clicked at this time.Minor (1.9 h)resolved
ClaudePayment Failures for Pro SubscriptionsMinor (3.7 h)resolved
AnthropicPayment Failures for Pro SubscriptionsMinor (3.7 h)resolved
TwilioIntermittent Inbound Messages with WhatsAppMinor (4 d)resolved
BandwidthAnswering Machine Detection (AMD) ServiceMinor (3.5 h)resolved
Maven CentralSearch results are out of dateMinor (5.0 h)resolved
TwilioGoogle Speech Recognition DegradedMinor (2.4 h)resolved
TwilioVirtualagent Dialogflow Cx Integration FailingMinor (2.0 h)resolved
SinchDelivery Issue Iraq - Asia CellMinor (1.2 h)resolved
VonageIraq SMS - Delivery degradation towards AsiacellMinor (1.8 h)resolved
XeroGlobal: Products and Services - Some users may be experiencing issuesMinor (1.7 h)resolved
PulumiErroneous GitHub App Permissions EmailNo impact listed (0 min)resolved
NetlifyErrors when connecting to GitLabNo impact listed (1.3 h)resolved
Scaleway[Storage]-slowness on S3 in fr-parNo impact listed (0 min)resolved
HubSpotSome marketing emails experienced elevated soft bounce ratesNo impact listed (0 min)resolved

Still open from earlier days 11

VendorIncidentImpactStartedResolvedStatus
Scaleway[EMaaS]- Leaf par1dc2-net-f04lf209.dc2 down in DC2/S101/K15Major (8 d)resolved
Scaleway[Domain]- API downMajor (14 d)resolved
RevenueCatCustomer Lists data delayedMajor (3 d)resolved
PrismaIntermittent errors in eu-central-1Major (17 h)resolved
TwilioMessage Status Update Failures Affecting MMS Messages for a Subset of CustomersMinor (24 d)resolved
Scaleway[INSTANCE] Maintenance on stardust instances located in NL-AMS-1 the 5th of OctoberMinor (14 d)resolved
TwilioSMS Delivery Delays to CTBC Celular Network in BrazilMinor (14 d)resolved
VonageWhatsApp sign-up issueMinor (3 d)resolved
TwilioSMS Delivery Failures to Karabakh Telecom Network in ArmeniaMinor (13 d)resolved
Scaleway[WEBHOSTING] Database inaccessible on pf15 & pf16Minor (11 d)resolved
CloudinaryElevated error rate when delivery of new images of type "gravatar"Minor (25 h)resolved

Maintenance 18

VendorIncidentImpactStartedResolvedStatus
Aircall[Scheduled] Aircall Scheduled Maintenance — Monday, October 2nd 2023Maintenance (58 min)resolved
Sinch[Scheduled] External Maintenance - AT&T Platform UpgradeMaintenance (1.0 h)resolved
Vonage[Scheduled] USA SMS - Scheduled Maintenance affecting AT&TMaintenance (1.0 h)resolved
Optimizely[Scheduled] Search & Navigation maintenance – Migration from legacy infrastructure to latest Cloud-based architectureMaintenancenot resolvedunknown
Twilio[Scheduled] US SMS Carrier Partner MaintenanceMaintenance (3.0 h)resolved
Coralogix[Scheduled] Alerting System Security UpdateMaintenance (2.0 h)resolved
Twilio[Scheduled] Indonesia SMS Carrier Maintenance - XLMaintenance (2.0 h)resolved
Vonage[Scheduled] Indonesia SMS - Planned maintenance affecting XLMaintenance (2.0 h)resolved
Grafana Cloud[Scheduled] Scheduled Maintenance - System UpdatesMaintenance (1.0 h)resolved
Bandwidth[Scheduled] Voice Maintenance - SingaporeMaintenance (3.0 h)resolved
Twilio[Scheduled] Russia SMS Carrier Maintenance - Tele2Maintenance (28 d)resolved
Twilio[Scheduled] France Voice Carrier Partner MaintenanceMaintenance (4.0 h)resolved
Vonage[Scheduled] Russia SMS - Planned maintenance affecting Tele2Maintenance (4.0 h)resolved
Twilio[Scheduled] SMS Carrier Partner Maintenance - Multiple CountriesMaintenance (6.0 h)resolved
Twilio[Scheduled] Russia SMS Carrier Maintenance - BeelineMaintenance (3.0 h)resolved
Vonage[Scheduled] Russia SMS - Planned maintenance affecting BeelineMaintenance (3.0 h)resolved
Bandwidth[Scheduled] Global Data Center Maintenance - BelgiumMaintenance (2.0 h)resolved
Twilio[Scheduled] Czech Republic Voice Carrier Partner MaintenanceMaintenance (30 min)resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Scaleway, Harness, Mixpanel, Semgrep, Box, QuickBooks Online, Vonage, Sinch, Wix, Xero, Aircall, Twilio.

Cite this

29 vendor-reported incidents started on 2023-10-02 (UTC) across 20 vendors, 7 labelled major or critical by the vendor.

Title
Outages on October 2, 2023
Vendor
Rewindex daily outage roundup
Date
URL
https://rewindex.com/outages/2023-10-02

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