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CompaniesVonageMonthly reportsNovember 2023

Vonage in November 2023: incidents, uptime and changes

65incidents posted
2labelled major or critical
75.30%free of major/critical
31.69%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 7.4 days, incident time 20.5 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Critical 1 · Major 1 · Minor 56 · No impact listed 7

Major and critical incidents 2

IncidentImpactStartedDurationStatusDay
Voice Service Issue in PlatformCritical36 hresolved11-16
Denmark SMS - Degradation of Inbound SMS towards a subset of Long Virtual Numbers sent by TDC MVNOMajor298 dresolved11-10

Other incidents 63

IncidentImpactStartedDurationStatusDay
Dominican Republic SMS - Delivery Degradation towards Altice networkMinor8.6 hresolved11-01
Kenya SMS - Delivery degradation towards Safaricom networkMinor2.0 hresolved11-01
Connectivity issues in EU Central regionMinor18 minresolved11-01
Brazil SMS - Degradation affecting Claro BrazilMinor7.8 hresolved11-01
South Africa SMS - Degradation for Inbound SMS towards South Africa Long Virtual NumbersMinor6 dresolved11-01
Service Issue in PlatformMinor5.7 hresolved11-02
Nigeria SMS - Delivery Degradation towards MTN networkMinor3.3 hresolved11-02
France SMS - Delivery Degradation Towards Bouygues NetworkMinor3.0 hresolved11-02
USA SMS - degradation affecting subset of Short Code numbers sending to T-Mobile and VerizonMinor6.9 hresolved11-02
France SMS - Delivery degradation towards Bouygues TelecomMinor1.5 hresolved11-03
Morocco SMS - Delivery degradation towards Maroc TelecomMinor5.5 hresolved11-03
Missing Video SIP Events (US-East-1)Minor23 minresolved11-07
Voice API Service Issue in US Data CenterMinor18 hresolved11-07
Service Issue in Voice PlatformNo impact listed0 minresolved11-07
Australia SMS - Degradation Towards Optus NetworkMinor18 hresolved11-07
Brazil SMS - Degradation towards ClaroMinor10.0 hresolved11-08
Video API - Enterprise - Missing Session Monitoring callbacks in EU-CENTRAL-1No impact listed26 minresolved11-08
Thailand SMS - Degradation for Inbound SMS towards a subset of Thailand Long Virtual NumbersMinor10 hresolved11-08
Peru SMS - Degradation towards Movistar networkMinor6.1 hresolved11-08
Sri Lanka SMS - Delivery degradation affecting Dialog networkMinor5.0 hresolved11-08
USA SMS - Delivery degradation affecting AT&T using a subset of Short CodesMinor24 minresolved11-09
Ivory Coast SMS - Delivery degradation affecting AtlantiqueMinor7.4 hresolved11-09
Broadcast server in the US-EAST-1 region was terminatedNo impact listed0 minresolved11-09
Service Issue in PlatformNo impact listed3.2 hresolved11-09
US East Video - Experience Composer InstabilityNo impact listed0 minresolved11-09
US SMS - Latency for messages sent using a subset of Short CodesMinor1.4 hresolved11-10
Brazil SMS - Delivery degradation affecting ClaroMinor3.0 hresolved11-12
Egypt SMS - Delivery degradation affecting EtisalatMinor1.4 hresolved11-12
Brazil SMS - Delivery degradation affecting ClaroMinor14 hresolved11-12
Algeria SMS - Delivery degradation affecting Algeria MobilisMinor9.1 hresolved11-12
Ethiopia SMS - SMS - Delivery degradation affecting Ethio-TelecomMinor6.6 hresolved11-13
Startup Failures Detected in Experience Composer Renders on US-EAST RegionMinor0 minresolved11-14
Philippines SMS - Delivery Degradation towards Globe TelecomMinor3.3 hresolved11-14
Indonesia SMS - Degradation for Inbound SMS towards Indonesia Long Virtual NumbersMinor16 hresolved11-15
Burkina Faso SMS - Delivery Degradation towards TelecelMinor4.8 hresolved11-16
Spain SMS - Degradation of Inbound and Outbound SMS on a subset of Long Virtual NumbersMinor11 hresolved11-16
Mongolia SMS - Delivery Degradation towards UnitelMinor4.9 hresolved11-16
US Toll Free Number Throttling IssuesMinor21 minresolved11-16
Brazil SMS - Degradation affecting Tim BrazilMinor1.9 hresolved11-17
Dashboard ongoing degradation - Payment issuesMinor4.7 hresolved11-17
Burkina Faso SMS - Degradation towards OrangeMinor4.0 hresolved11-17
USA SMS - Delivery Latency affecting 10DLC traffic towards all networksMinor5.7 hresolved11-20
Canada SMS - Degradation affecting subset of Short Code numbers towards multiple networksMinor3.5 hresolved11-20
Spain SMS - Partial Delivery Degradation Towards Multiple NetworksMinor3.8 hresolved11-21
Video Session InterruptionNo impact listed41 minresolved11-21
Belarus SMS - Degradation affecting MTSMinor4.0 hresolved11-21
Qatar SMS - Degradation affecting OoredooMinor9.0 hresolved11-22
Spain SMS - Partial Delivery Degradation Towards Multiple NetworksMinor6.2 hresolved11-22
Pakistan SMS - Degradation towards Ufone networkMinor4.0 hresolved11-22
Spain SMS - Partial Delivery Degradation Towards Multiple NetworksMinor47 hresolved11-22
USA SMS - Message latency affecting subset of short codes towards T-MobileMinor1.3 hresolved11-22
France SMS - Delivery degradation towards France through subset of French LVNsMinor1.1 hresolved11-23
Experience Composer FailureNo impact listed1 minresolved11-24
US SMS - DLR delays for multi segment messages sent using a subset of Short CodesMinor10 hresolved11-24
USA SMS - latency affecting Toll-Free Numbers sending SMS to Small US CarriersMinor12 hresolved11-24
Canada SMS - latency affecting Toll-Free Numbers sending SMS to Rogers networkMinor6.9 hresolved11-24
USA SMS - Delivery degradation on a subset of short codesMinor8.4 hresolved11-27
USA - MMS latency affecting 10DLC messagesMinor44 minresolved11-27
USA - MMS latency affecting 10DLC messages to VerizonMinor10.0 hresolved11-27
Belgium SMS - Delivery degradation towards Belgium through subset of Belgium LVNsMinor10 hresolved11-28
Israel SMS - Delivery degradation towards Israel through subset of Israel LVNsMinor1.0 hresolved11-28
Colombia SMS - Delivery degradation towards Claro networkMinor1.9 hresolved11-29
Greece SMS - Degradation towards Vodafone networkMinor4.6 hresolved11-29

Maintenance 104

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Cite this

Vonage posted 65 status incidents in November 2023 (2 major or critical); 0 price changes and 0 notable page changes observed.

Title
Vonage in November 2023
Vendor
Vonage
Date
URL
https://rewindex.com/company/vonage/2023/11

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