Outages by dayNovember 20, 2023

Outages on November 20, 2023

UTC day 2023-11-20 (Nov 20, 2023, 00:00 to Nov 20, 2023, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

29incidents started

5labelled major or critical

19vendors with a new incident

8still open from earlier days

By vendor label: Critical 3 · Major 2 · Minor 18 · No impact listed 6 · 18 maintenance

Incidents started this day 29

Vendor	Incident	Impact	Started	Resolved	Status
Xero	Global: Multiple products in Xero experiencing issues	Critical	03:37	05:31 (1.9 h)	resolved
Xero	Global: Some customers are unable to access Bills and Invoices in Xero	Critical	04:13	06:44 (2.5 h)	resolved
Grammarly	The plagiarism detection service is unavailable	Critical	15:19	15:44 (25 min)	resolved
Runway	Video editor exports are failing	Major	17:11	18:49 (1.6 h)	resolved
Render	Partial metrics outage	Major	22:10	22:27 (17 min)	resolved
Brex	Dashboard Login Delay	Minor	03:33	04:30 (57 min)	resolved
Scaleway	[DC2] Public switch issue in DC2 Room 103 Rack J5	Minor	03:53	06:55 (3.0 h)	resolved
LaunchDarkly	SDK Polling Degraded Performance	Minor	04:20	05:37 (1.3 h)	resolved
Brex	Dashboard Login Delay	Minor	04:33	04:58 (25 min)	resolved
Twilio	Voice Quality Issue for Calls to Multiple European Countries	Minor	10:03	13:39 (3.6 h)	resolved
Twilio	SMS Delivery Delay to Orange Network in Cameroon	Minor	11:16	Nov 21, 2023, 04:56 (18 h)	resolved
Scaleway	[NETWORK] Routing errors on some regional services in fr-par	Minor	15:55	16:26 (31 min)	resolved
MongoDB Atlas	Atlas Data Federation and Online Archive users may see internal errors when querying Atlas cluster data sources in AWS/ap-southeast-1	Minor	16:47	19:25 (2.6 h)	resolved
Sinch	Delivery Issue - Multiple Destinations	Minor	16:57	19:03 (2.1 h)	resolved
Vonage	USA SMS - Delivery Latency affecting 10DLC traffic towards all networks	Minor	17:23	23:07 (5.7 h)	resolved
Vonage	Canada SMS - Degradation affecting subset of Short Code numbers towards multiple networks	Minor	17:24	20:54 (3.5 h)	resolved
Linode (Akamai)	Service Issue - Cloud Manager and API	Minor	20:08	22:39 (2.5 h)	resolved
v0	Elevated Image Optimization Error Rates	Minor	21:15	23:06 (1.9 h)	resolved
Vercel	Elevated Image Optimization Error Rates	Minor	21:15	23:06 (1.9 h)	resolved
Twilio	Dropped Sessions or Slow Responses with Dialogflow Agents	Minor	21:51	Nov 21, 2023, 01:14 (3.4 h)	resolved
CircleCI	Slow Config Compilation	Minor	21:55	22:32 (37 min)	resolved
RevenueCat	Some Customer List Export Emails Missing Download Link	Minor	22:11	Nov 21, 2023, 15:15 (17 h)	resolved
Bandwidth	Messaging Provisioning Incident	Minor	23:39	Nov 21, 2023, 01:43 (2.1 h)	resolved
Scaleway	[External Domain]-Incident on registry GoDaddy on the 16th november, impacting domains using Scaleway services (Webhosting impacted too)	No impact listed	08:44	08:44 (0 min)	resolved
Greenhouse	Inconsistent data in BIC	No impact listed	14:21	16:43 (2.4 h)	resolved
Census	Census Experiencing Issues	No impact listed	19:03	19:51 (48 min)	resolved
Render	Partially Missing Metrics in Oregon	No impact listed	19:48	19:48 (0 min)	resolved
Twilio	Sender ID Service Returning High Latency Errored Responses	No impact listed	22:30	22:30 (0 min)	resolved
Twilio	On Call Engineers are Investigating	No impact listed	23:39	23:48 (9 min)	resolved

Still open from earlier days 8

Vendor	Incident	Impact	Started	Resolved	Status
Scaleway	[FR-PAR-1]-Block storage issues	Major	Nov 15, 2023, 16:17	Nov 30, 2023, 07:59 (15 d)	resolved
Scaleway	[DC2] Public switch issue in DC2 Room 103 Rack F10.	Major	Nov 15, 2023, 21:31	Nov 28, 2023, 16:18 (13 d)	resolved
Linode (Akamai)	Platform Connectivity Issue - Newark (us-east)	Major	Nov 19, 2023, 22:45	Dec 7, 2023, 20:24 (18 d)	resolved
Ashby	All-in-One: E-Signature Signer Order Issues	Minor	Nov 16, 2023, 19:59	Nov 21, 2023, 01:20 (4 d)	resolved
Opsgenie	Scheduled report functionality is disabled	Minor	Nov 18, 2023, 11:41	Nov 24, 2023, 14:23 (6 d)	resolved
Pusher	intermittent issues with publishing messages in EU cluster	Minor	Nov 19, 2023, 10:15	10:41 (24 h)	resolved
Grafana Cloud	Hosted Grafana Too Many Connections	Minor	Nov 19, 2023, 19:03	08:20 (13 h)	resolved
Twilio	SMS Delivery Delays to Orange Network in Cameroon	Minor	Nov 19, 2023, 21:57	00:34 (2.6 h)	resolved

Maintenance 18

Vendor	Incident	Impact	Started	Resolved	Status
Twilio	[Scheduled] US SMS Carrier Partner Maintenance	Maintenance	06:00	07:00 (1.0 h)	resolved
Vonage	[Scheduled] USA SMS - Planned Maintenance affecting AT&T USA	Maintenance	06:00	07:00 (1.0 h)	resolved
Scaleway	[Scheduled] [K8S] - Remaining legacy ingress controllers are migrated to Easy Deploy	Maintenance	09:00	11:01 (2.0 h)	resolved
Twilio	[Scheduled] Japan SMS Carrier Maintenance - NTT Docomo	Maintenance	10:02	12:01 (2.0 h)	resolved
Vonage	[Scheduled] France SMS - Planned maintenance affecting Bouygues Telecom	Maintenance	15:00	21:00 (6.0 h)	resolved
Twilio	[Scheduled] Kazakhstan SMS Carrier Maintenance - Tele2 and Altel	Maintenance	18:00	22:01 (4.0 h)	resolved
Vonage	[Scheduled] Kazakhstan SMS - Scheduled Maintenance affecting Tele2 network	Maintenance	18:00	22:01 (4.0 h)	resolved
Jupyter (Anaconda)	[Scheduled] anaconda.org DB maintainence	Maintenance	18:14	18:14 (0 min)	resolved
Twilio	[Scheduled] Russia SMS Carrier Maintenance - Megafon and Yota	Maintenance	20:00	Nov 21, 2023, 00:01 (4.0 h)	resolved
Twilio	[Scheduled] Russia SMS Carrier Maintenance - Beeline	Maintenance	20:00	21:00 (1.0 h)	resolved
Vonage	[Scheduled] Russia SMS - Planned maintenance affecting Megafon	Maintenance	20:00	Nov 21, 2023, 00:01 (4.0 h)	resolved
Vonage	[Scheduled] Russia SMS - Planned maintenance affecting Tele2	Maintenance	20:00	Nov 21, 2023, 00:01 (4.0 h)	resolved
Vonage	[Scheduled] Russia SMS - Planned maintenance affecting Gazprom Telecom	Maintenance	20:00	21:00 (1.0 h)	resolved
Vonage	[Scheduled] Belarus SMS - Planned Maintenance affecting MTS, A1 & Life	Maintenance	21:00	Nov 21, 2023, 03:00 (6.0 h)	resolved
Twilio	[Scheduled] Russia SMS Carrier Maintenance - KTK Telecom (Volna Mobile)	Maintenance	22:00	Nov 21, 2023, 01:00 (3.0 h)	resolved
Twilio	[Scheduled] Russia SMS Carrier Maintenance - K-Telecom (WIN Mobile)	Maintenance	22:00	Nov 21, 2023, 01:00 (3.0 h)	resolved
Twilio	[Scheduled] SMS Carrier Partner Maintenance - Russia	Maintenance	22:00	Nov 21, 2023, 01:00 (3.0 h)	resolved
Vonage	[Scheduled] France SMS - Planned maintenance affecting Bouygues Telecom	Maintenance	23:00	Nov 21, 2023, 05:00 (6.0 h)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Xero, Grammarly, Runway, Render, Brex, Scaleway, LaunchDarkly, Twilio, MongoDB Atlas, Sinch, Vonage, Linode (Akamai).

Cite this

29 vendor-reported incidents started on 2023-11-20 (UTC) across 19 vendors, 5 labelled major or critical by the vendor.

Title: Outages on November 20, 2023
Vendor: Rewindex daily outage roundup
Date: 2023-11-20 00:00 UTC
URL: https://rewindex.com/outages/2023-11-20

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