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CompaniesTwilioMonthly reportsNovember 2023

Twilio in November 2023: incidents, uptime and changes

151incidents posted
0labelled major or critical
100%free of major/critical
12.21%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 0 min, incident time 26.3 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Minor 129 · No impact listed 22

Incidents 151

IncidentImpactStartedDurationStatusDay
SMS Delivery Delays to the Telenor Network in Serbia via Pre-Registered Sender-IDsMinor16 hresolved11-01
Taskrouter API 500s ErrorNo impact listed0 minresolved11-01
Taskrouter API 500s ErrorMinor1.2 hresolved11-01
Delays With WhatsApp Outbound MessagesMinor2.4 hresolved11-01
Inbound Message Delivery Failures - Mobile OriginatedMinor1.6 hresolved11-01
SMS Delivery Delays to Claro Network in BrazilMinor8.0 hresolved11-01
Inbound Message Webhooks ErrorNo impact listed0 minresolved11-01
Chat and Conversations API ErrorNo impact listed0 minresolved11-01
SMS Delivery Delays to Multiple Networks in IndiaMinor8.9 hresolved11-01
Call Failures From a Subset of France NumbersMinor31 hresolved11-01
Twilio Console Pages Not LoadingMinor1.0 hresolved11-01
Interconnect Bandwidth Change Requests Failing in the ConsoleMinor3.9 hresolved11-01
SMS Delivery Delays to the MTN Network in NigeriaMinor5.5 hresolved11-02
SMS Delivery Delays to B-Mobile in BhutanMinor5.9 hresolved11-02
SMS Delivery Delays to Bouygues Telecom Network in FranceMinor9.8 hresolved11-02
Event Streams Experiencing Delays in Event DeliveryMinor3.7 hresolved11-02
Marketplace Not Loading Catalog PageNo impact listed0 minresolved11-02
Call Failures From a Subset of AT&T Numbers to TwilioMinor24 hresolved11-02
Regulatory Compliance Pages under Messaging in the Console are Failing to LoadMinor3.2 hresolved11-02
Call Failure To A Subset Of Twilio Phone Numbers In South American CountriesMinor7.5 hresolved11-03
Flex and Voice ErrorsMinor2.3 hresolved11-03
Console Issues When creating Secondary Business Profiles in TrustHubMinor1.4 hresolved11-03
On Call Engineers are Investigating an issueNo impact listed12 minresolved11-03
SMS Delivery Delays to CTBC/Algar Telecom Network in BrazilMinor2 dresolved11-03
SMS Delivery Delays to Multiple Networks in MoroccoMinor5.0 hresolved11-03
Elevated 5XX HTTP Errors for Media Retrieval via the Media APINo impact listed0 minresolved11-03
Intermittent connectivity issue for JS client for Sydney edgeMinor39 minresolved11-04
Voice Call Failures in the US1 RegionMinor1.3 hresolved11-04
MMS Delivery Delays When Sending Messages to Verizon Network in the US From a Subset of Short CodesMinor4.8 hresolved11-04
SMS Delivery Report Delays When Sending SMS to AT&T Network in Mexico From Short Codes 334-050Minor6.7 hresolved11-04
SMS Delivery Delays to Claro Network in BrazilMinor9.0 hresolved11-05
~5% of Super SIM Connection Events Emitted Lacking the Location Area Code fieldMinor23 hresolved11-06
SMS Delivery Delays to Claro, Vivo and TIM in BrazilMinor3.3 hresolved11-06
SMS Delivery Delays to Orange Network in CameroonMinor5.0 hresolved11-06
Delivery Receipts Delays to Celcom Network in MalaysiaMinor28 hresolved11-06
SMS Delivery Delays to H3G Network in Sri LankaMinor6.2 hresolved11-06
Twilio PortOut Numbers DelaysMinor43 minresolved11-07
Twilio Voice Insights and Video Data Not AvailableMinor7.6 hresolved11-07
Low Volume of 500s Returned Instead of 400s for MMS MessagesMinor27 hresolved11-07
SMS/MMS Delivery Delays and Call Failures From/to Optus Network in AustraliaMinor13 hresolved11-07
SMS Delivery Delays to Kyivstar in UkraineMinor3.0 hresolved11-07
On Call Engineers are Investigating an issueNo impact listed49 minresolved11-07
SMS Delivery Delays to Bouygues Telecom in FranceMinor5.2 hresolved11-07
SMS Delivery Delays To Claro Network In BrazilMinor4.5 hresolved11-08
SMS Delivery Delay To All France Networks using Domestic LongcodesMinor2.9 hresolved11-08
Inbound Call Failures To A Subset Of Czech Republic NumbersMinor3.1 hresolved11-08
SMS Delivery Failures from Denmark Mobile Networks to a Subset of Twilio's Denmark Long CodesMinor31 hresolved11-08
Call Failures Due to Invalid Caller IDMinor1.8 hresolved11-08
On Call Engineers are InvestigatingNo impact listed37 minresolved11-08
SMS Delivery Delay To AT&T Network In United States Over A Subset Of Short Code And Toll Free NumbersMinor4.2 hresolved11-09
SMS Delivery Receipt Delays to Multiple Networks in the United States Over a Subset of Short CodesMinor19 hresolved11-09
SMS Delivery Delays to Moov Cote D'IvorieMinor8.5 hresolved11-09
Verify Settings Page Not Loading in ConsoleNo impact listed47 minresolved11-09
SMS Delivery Delays to Lycamobile Network in GermanyMinor2.9 hresolved11-09
Twilio Flex and TaskRouter Voice Traffic FailuresNo impact listed0 minresolved11-09
Voice Calls Stuck in Queue for a Subset of CustomersMinor1.3 hresolved11-09
MMS Delivery Delays to Verizon in the United StatesMinor16 hresolved11-10
SMS Delivery Delays To Spirius Network In SwedenMinor5.0 hresolved11-10
SMS Delivery Delays to T-Mobile Network in the US from a Subset of Short CodesMinor4.6 hresolved11-10
Issue with Twilio Account PortalMinor2.1 hresolved11-10
SMS Delivery Delays to Altan Networks in Mexico for a Subset of Registered Sender IDs and Short codesMinor4.9 hresolved11-10
SMS Delivery Failures to MTN Network in IranMinor8.9 hresolved11-10
SMS Delivery Delays To Altan Network In Mexico Via A Subset Twilio NumbersMinor8.2 hresolved11-11
Programmable Voice affectedNo impact listed0 minresolved11-12
SMS delivery delay to TSTT Network Trinidad and TobagoMinor2 dresolved11-12
SMS Delivery Delay To America Net Network In BrazilMinor11 hresolved11-12
SMS Delivery Delay’s and Failures to Mobilis network in AlgeriaMinor5.0 hresolved11-12
Unpaid Balance Suspension Banner Does not Lift After Funds are AddedMinor8.0 hresolved11-12
SMS Delivery Delays to Africell Network in CongoMinor13 hresolved11-13
SMS Delivery Delays to Ethio-Telecom in EthiopiaMinor8.0 hresolved11-13
Automated Alert: Minimal Customer ImpactMinor18 minresolved11-13
Billing Region Assignment Currently Experiencing Issues for New AccountsMinor27 hresolved11-13
Calls Quality Issue from Subset of US Phone NumbersMinor4.8 hresolved11-13
Automated Alert: Minimal Customer ImpactNo impact listed17 minresolved11-13
SMS Delivery Delay When Sending To Glo Mobile Network In NigeriaMinor45 hresolved11-13
SMS Delivery Delays to America Net Network in BrazilMinor12 hresolved11-14
SMS Delivery Delays to IER Network in IrelandMinor2.7 hresolved11-14
SMS Delivery Delays to Zain SA Network in Saudi ArabiaMinor2.8 hresolved11-14
SMS Delivery delays to Orange Network in Burkina FasoMinor29 hresolved11-14
Marketplace Catalog Page and Add-on Details Pages DegradedMinor30 hresolved11-14
Twilio Console Not Logging in or Loading for Logged-in UsersMinor25 hresolved11-14
SMS Delivery Delays to Cubacel in CubaMinor5 dresolved11-14
SMS Delivery Delays to Nar Network in AzerbaijanMinor3.0 hresolved11-15
SMS Delivery Delays to TSTT Network in Trinidad and TobagoMinor3 dresolved11-15
SMS Delivery Receipt Delays to AT&T Network in United States Over a Subset of Toll-Free NumbersMinor2.9 hresolved11-15
SMS Delivery Delays to Megafon Network in TajikistanMinor2 dresolved11-15
Facebook Messenger Experiencing Message Delivery IssuesMinor2.1 hresolved11-16
SMS Delivery Delays To Telus Mobility using Toll-free numbersMinor3.1 hresolved11-16
SMS Delivery Delays to Unitel Network in MongoliaMinor8.1 hresolved11-16
Verify V1 Custom Messages affectedNo impact listed0 minresolved11-16
SMS Delivery Delays and Failures to Glo Network in NigeriaMinor2.1 hresolved11-17
SMS Delivery Delays to Bakcell Network in AzerbaijanMinor8.0 hresolved11-17
SMS Delivery Delays to Orange Network in Burkina FasoMinor9.1 hresolved11-17
SMS Delivery Delays to Vodafone Network in IrelandMinor4.9 hresolved11-18
SMS Delivery Delays to Orange Network in CameroonMinor2.6 hresolved11-19
Voice Quality Issue for Calls to Multiple European CountriesMinor3.6 hresolved11-20
SMS Delivery Delay to Orange Network in CameroonMinor18 hresolved11-20
Dropped Sessions or Slow Responses with Dialogflow AgentsMinor3.4 hresolved11-20
Sender ID Service Returning High Latency Errored ResponsesNo impact listed0 minresolved11-20
On Call Engineers are InvestigatingNo impact listed9 minresolved11-20
SMS Delivery Delay to Zantel TanzaniaMinor4.2 hresolved11-21
SMS Delivery Receipt Delays to Multiple Networks in BrazilMinor6.5 hresolved11-21
SMS Delivery Delays to Telesom Network in SomaliaMinor4.7 hresolved11-21
Service Degraded on Accepting DLRs on a Subset of MMSMinor4.6 hresolved11-21
SMS Delivery Delays to MTS Network in BelarusMinor4.7 hresolved11-21
SMS Delivery Delays to Ufone Network in PakistanMinor5.0 hresolved11-22
Branded Calling Processing Data IssuesMinor7 dresolved11-22
Trial Account Currency Updates Are Resulting in Some Accounts SuspensionsMinor8 dresolved11-22
Debugger webhooks intermittently failing to sendMinor3.4 hresolved11-22
The Authorization Flow in Connected-Apps Is Not Working CorrectlyMinor2.1 hresolved11-23
Delays in Retrieving Some Historical Messaging DataMinor25 hresolved11-23
Failed Messaging CallbacksNo impact listed0 minresolved11-23
MMS Delivery Delays to Verizon Network Over a Subset of Short-Codes in the USMinor7.0 hresolved11-23
Automated Alert: Billing Overview PageNo impact listed21 minresolved11-23
Billing Overview Page Balance Not LoadingMinor4 dresolved11-23
Black Friday / Cyber Monday AlertNo impact listed4 dresolved11-23
SMS Delivery Delays to Vodafone in New ZealandMinor9.2 hresolved11-24
SMS Delivery Delays to Econet Network in BurundiMinor7.0 hresolved11-24
SMS Delivery Delays to IER Network in IrelandMinor7.5 hresolved11-24
MMS Delivery Delays From Twilio Short Codes in the USMinor7.6 hresolved11-24
SMS Delivery Delays From Twilio Toll-Free Numbers to CA and US CarriersMinor10.0 hresolved11-24
SMS Delivery Delays From Twilio Short-Code Numbers to US CarriersMinor9.6 hresolved11-24
SMS Delivery Delays From Twilio Long-Code Numbers to US CarriersMinor9.4 hresolved11-24
SMS Delivery Delays From Twilio Toll-Free Numbers to US CarriersMinor2.0 hresolved11-24
Call Failures From and to a Subset of Twilio's Phone Numbers in BrazilMinor4.9 hresolved11-25
SMS Delivery Delays to MTN Network in SudanMinor9.0 hresolved11-25
SMS Delivery Failures on Algar Telecom in BrazilMinor35 hresolved11-25
SMS Delivery Delays to Rogers Wireless Network in Canada Via Subset of Short CodesMinor2.8 hresolved11-27
SMS Delivery Delays to Phoenix Network in UkraineMinor4.7 hresolved11-27
Voice Quality Call Issues to Multiple Countries in EuropeMinor2.9 hresolved11-27
MMS Delivery Delays from Twilio Shortcodes to US CarriersMinor12 hresolved11-27
SMS Delivery Delays From Twilio Short Codes to US CarriersMinor11 hresolved11-27
SMS and MMS RejectionsNo impact listed1.7 hresolved11-27
Callback DelaysMinor4.8 hresolved11-27
Inaccurate Times on Flex Insights DashboardMinor3.8 hresolved11-27
SMS Delivery Delays to Megafon Network in TajikistanMinor25 hresolved11-27
Errors on API RequestsMinor2.9 hresolved11-28
Verify SMS Errors to T-Mobile NetworkNo impact listed0 minresolved11-28
On Call Engineers are Investigating an issueNo impact listed14 minresolved11-29
Proxy Reaper Stopped Reaping Expired SessionsMinor1.0 hresolved11-29
SMS Delivery Delays to Claro Network in ColombiaMinor8.9 hresolved11-29
Phone Numbers Inventory IssuesMinor53 minresolved11-29
Some Devices Using Super SIM May Experience Delays in ConnectingMinor6.3 hresolved11-29
SMS Delivery Failures to Claro Network in Puerto RicoMinor3.9 hresolved11-29
SMS Delivery Delays to Vodafone Network in GreeceMinor4.7 hresolved11-29
SMS Delivery Delays to AT&T and Atlan Redes Networks in MexicoMinor5.0 hresolved11-30
SMS Delivery Delays to Vodacom Network in South Africa Using Domestic LongcodesMinor6.3 hresolved11-30
Account Switcher Page Not LoadingNo impact listed0 minresolved11-30
SMS Delivery Failures on Zain Network in Saudi ArabiaMinor3.1 hresolved11-30
SMS Onboarding in Console IssuesMinor1.8 hresolved11-30
LTE-M Connectivity on Telefonica O2 in the United Kingdom BlockedMinor11 dresolved11-30

Maintenance 132

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Cite this

Twilio posted 151 status incidents in November 2023 (0 major or critical); 0 price changes and 0 notable page changes observed.

Title
Twilio in November 2023
Vendor
Twilio
Date
URL
https://rewindex.com/company/twilio/2023/11

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