Twilio: Elevated 5XX HTTP Errors for Media Retrieval via the Media API
Timeline of updates
- resolved
We experienced elevated 5XX count for media retrieval for 4 minutes between 2:38 AM and 2:42 AM Pacific Time on 11/03/2023. A subset of customers who attempted to fetch media from the /Messages/.../Media API received 5XX HTTP responses. The issue has now been resolved.
From Twilio’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
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Cite this
Status incident (vendor impact label: none) posted by Twilio, started 2023-11-03 22:42 UTC, resolved after 0 min, 1 update(s).
- Title
- Elevated 5XX HTTP Errors for Media Retrieval via the Media API
- Vendor
- Twilio
- Date
- URL
- https://rewindex.com/company/twilio/incidents/l8l5jbqdb4pv
Twilio profileRecent Twilio incidentsAll outages on November 3, 2023Twilio in November 2023MarkdownJSON