Outages by dayNovember 1, 2023

Outages on November 1, 2023

UTC day 2023-11-01 (Nov 1, 2023, 00:00 to Nov 1, 2023, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

55incidents started

17labelled major or critical

30vendors with a new incident

11still open from earlier days

By vendor label: Critical 8 · Major 9 · Minor 31 · No impact listed 7 · 15 maintenance

Incidents started this day 55

Vendor	Incident	Impact	Started	Resolved	Status
Red Hat (incl. Quay.io)	access.redhat.com - Labs and Homepage Outage	Critical	12:51	15:02 (2.2 h)	resolved
Red Hat (incl. Quay.io)	connect.redhat.com - Partner Account Management Outage	Critical	12:52	14:12 (1.3 h)	resolved
Grammarly	Plagiarism detection service is unavailable	Critical	13:19	14:59 (1.7 h)	resolved
Maven Central	search.maven.org is down	Critical	14:56	15:08 (12 min)	resolved
Dialpad	Inbound MMS outage	Critical	16:09	19:41 (3.5 h)	resolved
Maven Central	search.maven.org is down	Critical	16:16	16:28 (12 min)	resolved
Sentry	Ingest.sentry.io issues	Critical	16:48	18:58 (2.2 h)	resolved
Runway	Generations are queueing	Critical	20:48	22:10 (1.4 h)	resolved
Sinch	Delivery Issue - Kenya - Safaricom	Major	06:54	08:03 (1.1 h)	resolved
Optimizely	Partial issues with new deployment packages in the Management Portal (PaaS-portal) - all regions	Major	11:29	18:24 (6.9 h)	resolved
Grafana Cloud	Investigating issue writing Metrics Generator Metrics to Grafana Cloud Metrics	Major	13:31	15:02 (1.5 h)	resolved
Harness	Pipeline Failure - TI Service Call Graph Upload Issue	Major	14:37	20:34 (6.0 h)	resolved
Maven Central	OSSRH is down	Major	17:46	17:57 (11 min)	resolved
Maven Central	OSSRH is down	Major	18:06	18:23 (17 min)	resolved
Render	Failing Docker deploys	Major	19:09	19:44 (35 min)	resolved
Retool	Investigating increased latency and errors	Major	21:08	Nov 2, 2023, 02:17 (5.2 h)	resolved
Canva	Users may encounter errors when using the Text to Video feature.	Major	21:35	21:51 (16 min)	resolved
Twilio	SMS Delivery Delays to the Telenor Network in Serbia via Pre-Registered Sender-IDs	Minor	00:21	16:50 (16 h)	resolved
Mailgun	EU message delivery failures	Minor	00:49	02:49 (2.0 h)	resolved
Linode (Akamai)	Service Issue - Object Storage - Newark	Minor	03:40	Nov 2, 2023, 18:01 (38 h)	resolved
Sinch	Delivery Issue Brazil - Claro	Minor	03:42	08:27 (4.8 h)	resolved
Sinch	Delivery Issue Dominican Republic - Altice	Minor	04:25	15:11 (11 h)	resolved
Vonage	Dominican Republic SMS - Delivery Degradation towards Altice network	Minor	04:53	13:28 (8.6 h)	resolved
Twilio	Taskrouter API 500s Error	Minor	05:35	06:45 (1.2 h)	resolved
Vonage	Kenya SMS - Delivery degradation towards Safaricom network	Minor	06:57	08:56 (2.0 h)	resolved
CircleCI	Free customers' builds on macOS resources with Xcode image 12.5.1 stuck at spin up environment	Minor	09:40	11:46 (2.1 h)	resolved
v0	Elevated EDGE_FUNCTION_INVOCATION_TIMEOUT Errors	Minor	10:21	Nov 3, 2023, 04:37 (42 h)	resolved
Vercel	Elevated EDGE_FUNCTION_INVOCATION_TIMEOUT Errors	Minor	10:21	Nov 3, 2023, 04:37 (42 h)	resolved
Chargebee	Increased Error Rates Due to Third-Party Service Provider	Minor	10:35	10:35 (0 min)	resolved
Twilio	Delays With WhatsApp Outbound Messages	Minor	11:59	14:24 (2.4 h)	resolved
Vonage	Connectivity issues in EU Central region	Minor	12:14	12:32 (18 min)	resolved
Sinch	Delivery Issue Brazil - Claro	Minor	12:20	Nov 2, 2023, 08:58 (21 h)	resolved
Amplitude	Event Streaming Delay	Minor	12:41	13:31 (50 min)	resolved
Twilio	Inbound Message Delivery Failures - Mobile Originated	Minor	12:49	14:26 (1.6 h)	resolved
Vonage	Brazil SMS - Degradation affecting Claro Brazil	Minor	12:52	20:42 (7.8 h)	resolved
Twilio	SMS Delivery Delays to Claro Network in Brazil	Minor	13:12	21:13 (8.0 h)	resolved
Twilio	SMS Delivery Delays to Multiple Networks in India	Minor	15:26	Nov 2, 2023, 00:21 (8.9 h)	resolved
Sinch	Delivery Issue Canada	Minor	15:30	Nov 2, 2023, 03:52 (12 h)	resolved
Chargebee	Latency issue due to Third-Party Cloud Service Provider	Minor	16:00	16:00 (0 min)	resolved
Vonage	South Africa SMS - Degradation for Inbound SMS towards South Africa Long Virtual Numbers	Minor	16:11	Nov 8, 2023, 02:38 (6 d)	resolved
Bandwidth	Bandwidth International Market Impairment - Brazil - Sorocaba	Minor	16:18	Nov 6, 2023, 21:14 (5 d)	resolved
Dropbox Sign	Some workflows in Forms were not completing as expected for some users	Minor	16:20	Nov 2, 2023, 20:50 (28 h)	resolved
Twilio	Call Failures From a Subset of France Numbers	Minor	16:22	Nov 2, 2023, 23:21 (31 h)	resolved
Twilio	Twilio Console Pages Not Loading	Minor	16:56	17:57 (1.0 h)	resolved
ngrok	Partial ap outage	Minor	18:20	19:21 (1.0 h)	resolved
Monday.com	Investigating issues with our automations	Minor	18:25	19:24 (59 min)	resolved
Discord	Elevated errors adding payment sources	Minor	22:56	23:12 (16 min)	resolved
Twilio	Interconnect Bandwidth Change Requests Failing in the Console	Minor	23:05	Nov 2, 2023, 03:01 (3.9 h)	resolved
CircleCI	Plans inaccessible via UI and API	No impact listed	00:34	01:02 (28 min)	resolved
Twilio	Taskrouter API 500s Error	No impact listed	04:45	04:45 (0 min)	resolved
Twilio	Inbound Message Webhooks Error	No impact listed	14:18	14:18 (0 min)	resolved
Twilio	Chat and Conversations API Error	No impact listed	14:36	14:36 (0 min)	resolved
ActiveCampaign	Engineers identified an issue resulting in increased error rates in ActiveCampaign between 10:50 and 13:00 CST	No impact listed	16:00	16:00 (0 min)	resolved
Contentful	Unexpected "Premium expired" message on entries	No impact listed	19:23	Nov 2, 2023, 14:58 (20 h)	resolved
Iterable	Stuck users across multiple journeys	No impact listed	21:59	Nov 15, 2023, 17:50 (14 d)	resolved

Still open from earlier days 11

Vendor	Incident	Impact	Started	Resolved	Status
Sinch	Delivery Issue France - Orange	Major	Oct 31, 2023, 10:24	Nov 2, 2023, 08:11 (46 h)	resolved
Akamai	Edge Delivery Issues	Minor	Oct 28, 2023, 11:11	Dec 14, 2023, 21:41 (47 d)	resolved
Sinch	Delivery Issue Phillippines	Minor	Oct 31, 2023, 12:03	Nov 2, 2023, 08:18 (44 h)	resolved
Bandwidth	Programmable Voice Answering Machine Detection (AMD) Service	Minor	Oct 31, 2023, 15:04	17:25 (26 h)	resolved
Plivo	Delivery delay on Inbound regular MMS towards US phone numbers in Los Angeles region	Minor	Oct 31, 2023, 15:55	03:20 (11 h)	resolved
Twilio	MMS Delivery Delays for a Subset of Networks in the US	Minor	Oct 31, 2023, 15:56	00:43 (8.8 h)	resolved
Bitrise	Build queue and wait time due to slow cache fetching	Minor	Oct 31, 2023, 18:00	Nov 9, 2023, 18:38 (9 d)	resolved
Vonage	Indonesia SMS - Delivery delay for domestic brands towards Smartfren network	Minor	Oct 31, 2023, 18:29	07:12 (13 h)	resolved
Twilio	SMS Delivery Delays to Surf Network in Brazil for a Subset of Short Codes	Minor	Oct 31, 2023, 23:07	07:35 (8.5 h)	resolved
Gorgias	Increased latency in the help center / contact form	No impact listed	Oct 31, 2023, 17:33	00:20 (6.8 h)	resolved
HubSpot	Lists data is incorrect for all customers on the EU data center	No impact listed	Oct 31, 2023, 23:29	14:45 (15 h)	resolved

Maintenance 15

Vendor	Incident	Impact	Started	Resolved	Status
Sinch	[Scheduled] Mblox OIDS and BLDC - Sunset Notice	Maintenance	00:00	01:00 (1.0 h)	resolved
Twilio	[Scheduled] United Kingdom Voice Carrier Partner Maintenance	Maintenance	00:30	04:30 (4.0 h)	resolved
Sinch	[Scheduled] Sinch Operator Notification - T-Mobile	Maintenance	03:00	11:01 (8.0 h)	resolved
Twilio	[Scheduled] US SMS Carrier Maintenance - T-Mobile	Maintenance	03:00	11:00 (8.0 h)	resolved
Vonage	[Scheduled] USA SMS - Emergency Maintenance affecting T-Mobile	Maintenance	03:00	11:00 (8.0 h)	resolved
Linode (Akamai)	[Scheduled] Scheduled Emergency Network Maintenance - US-Central (Dallas)	Maintenance	05:00	07:01 (2.0 h)	resolved
Contentful	[Scheduled] Database Maintenance	Maintenance	07:01	09:00 (2.0 h)	resolved
Sinch	[Scheduled] Sinch Scheduled Maintenance - US1 Site	Maintenance	11:29	11:30 (1 min)	resolved
Sinch	[Scheduled] Sinch Scheduled Emergency Maintenance - US1 Site	Maintenance	12:00	13:30 (1.5 h)	resolved
Vonage	[Scheduled] Russia SMS - Planned maintenance affecting MTS	Maintenance	15:17	23:15 (8.0 h)	resolved
Teleport	[Scheduled] Cloud Tenant Upgrade Scheduled	Maintenance	16:00	Nov 2, 2023, 09:22 (17 h)	resolved
Twilio	[Scheduled] Australia SMS Carrier Partner Maintenance	Maintenance	17:00	21:01 (4.0 h)	resolved
Vonage	[Scheduled] Russia SMS - Planned maintenance affecting Tele2	Maintenance	20:00	Nov 2, 2023, 00:00 (4.0 h)	resolved
Twilio	[Scheduled] Russia SMS Carrier Maintenance - Tele2	Maintenance	21:00	Nov 30, 2023, 01:00 (28 d)	resolved
Twilio	[Scheduled] United Kingdom Account Security Carrier Partner Maintenance - Vodafone	Maintenance	22:00	Nov 2, 2023, 03:25 (5.4 h)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Red Hat (incl. Quay.io), Grammarly, Maven Central, Dialpad, Sentry, Runway, Sinch, Optimizely, Grafana Cloud, Harness, Render, Retool.

Cite this

55 vendor-reported incidents started on 2023-11-01 (UTC) across 30 vendors, 17 labelled major or critical by the vendor.

Title: Outages on November 1, 2023
Vendor: Rewindex daily outage roundup
Date: 2023-11-01 00:00 UTC
URL: https://rewindex.com/outages/2023-11-01

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