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CompaniesSinchMonthly reportsNovember 2023

Sinch in November 2023: incidents, uptime and changes

67incidents posted
2labelled major or critical
94.89%free of major/critical
55.06%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 36 h 47 min, incident time 13.5 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 2 · Minor 60 · No impact listed 5

Major and critical incidents 2

IncidentImpactStartedDurationStatusDay
Delivery Issue - Kenya - SafaricomMajor1.1 hresolved11-01
Delivery Issue Brazil - ClaroMajor4.6 hresolved11-12

Other incidents 65

IncidentImpactStartedDurationStatusDay
Delivery Issue Brazil - ClaroMinor4.8 hresolved11-01
Delivery Issue Dominican Republic - AlticeMinor11 hresolved11-01
Delivery Issue Brazil - ClaroMinor21 hresolved11-01
Delivery Issue CanadaMinor12 hresolved11-01
Delivery issues - Bouygues Telecom FranceMinor2.8 hresolved11-02
Delivery Issue US - AT&TMinor1.6 hresolved11-02
Service degradation - Analytics on customer dashboardMinor2.3 hresolved11-03
Delivery Issue France - Bouygues Telecom.Minor2.1 hresolved11-03
Delivery Issue CanadaMinor9.9 hresolved11-03
Verification DegradationMinor1.7 hresolved11-06
DI SMS 365 (SMSx)| Operator Services | Potential delay in delivery of MT and DLR | TT# MNOC-50768Minor3.1 hresolved11-07
Delivery Issue Australia - OptusMinor40 hresolved11-07
DI SMS 365 (SMSx) | Operator Services | Potential delay in delivery of DR Traffic | TT# MNOC-50774Minor3.9 hresolved11-07
Delivery Issue France - Bouygues TelecomMinor8.4 hresolved11-07
Delivery Issue Brazil - ClaroMinor2.3 hresolved11-08
DI SMS 365 (SMSx) | Operator Services | Delay in delivery of DR Traffic | TT#MNOC-50790No impact listed1.5 hresolved11-09
Delivery Issue Bolivia - TigoMinor1.7 hresolved11-09
Delivery Issue Germany - O2Minor33 minresolved11-09
Delivery Issue United Kingdom - VodafoneMinor52 minresolved11-10
DI SMS 365 (SMSx) | Operator Services | Delay in delivery of DR Traffic | TT#MNOC-50816No impact listed5.2 hresolved11-10
Delivery Issue Germany - LycamobileMinor1.9 hresolved11-11
Delivery Issue Brazil - ClaroMinor59 minresolved11-12
Delivery Issue Egypt - EtisalatMinor1.4 hresolved11-12
Service Degradation - Customer DashboardMinor5.3 hresolved11-13
Delivery Issue Congo (DRC) - AfricellMinor8.8 hresolved11-13
Delivery Issue Italy - Poste MobileMinor1.3 hresolved11-13
DI MMS 365 - MM7 | Operator Services | Delay in delivery of Multimedia messages | MNOC-50841Minor2.3 hresolved11-13
Delivery Issue Brazil - AmericanetMinor17 hresolved11-13
Delivery Issue Philippines - Globe TelecomMinor4.8 hresolved11-14
Delivery Issue France - LegosMinor5.5 hresolved11-14
Delivery Issue Ireland - Eir TelecomMinor2.4 hresolved11-14
DI MMS 365 - MM7 | Operator Services | Delay in delivery of Multimedia messages | MNOC-50857Minor3.4 hresolved11-14
DI SMS 365 (SMSx) | Operator Services | Delay in delivery of DR Traffic | TT#MNOC-50858Minor1.7 hresolved11-14
Delivery issues - Bouygues TelecomMinor5.9 hresolved11-14
Delivery Issue Brazil - ClaroMinor13 hresolved11-15
Delivery Issue Singapore - M1 SingaporeMinor2.6 hresolved11-15
MMS Lookup service degradation [Retroactive]No impact listed0 minresolved11-16
Delivery Issue Canada - Roger Wireless and FidoMinor5.0 hresolved11-16
Delivery Issue Brazil - TIMMinor1.3 hresolved11-17
Delivery Issue Philippines - SmartMinor1.8 hresolved11-18
Delivery Issue - Multiple DestinationsMinor2.1 hresolved11-20
Delivery Issue US - AT&TMinor3.5 hresolved11-21
Delivery Issue Canada - Rogers, FidoMinor6.8 hresolved11-21
Delivery Issue Chile - NextelMinor32 hresolved11-22
Delivery Issue PhilippinesMinor2 dresolved11-22
REST API - US regionNo impact listed0 minresolved11-22
Delivery Issue Isle of Man - Manx TelecomMinor2.6 hresolved11-23
Delivery Issue United States - AT&TMinor4.3 hresolved11-23
DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT#MNOC-50985Minor1.2 hresolved11-23
DI MMS 365 (MM4) | Operator Services | Network Capacity Issue | Potential delay in delivery of MO, MT and DLR | TT# MNOC-50987Minor1.4 hresolved11-24
Service disruption - CanadaNo impact listed0 minresolved11-24
Delivery Issue US - VerizonMinor15 hresolved11-24
Service Degradation - Customer DashboardMinor26 hresolved11-24
DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT#MNOC-51002Minor5.0 hresolved11-24
DI SMS 365 (SMSx) | Operator Services | Delay in delivery of DR Traffic | TT#MNOC-51003Minor3.6 hresolved11-24
Deliver Issue US - T-MobileMinor9.8 hresolved11-24
Delivery Issue Philippines - GlobeMinor4.7 hresolved11-25
Delivery Issue CanadaMinor23 hresolved11-27
Delivery Issue - Delayed MMSMinor1.1 hresolved11-27
DI SMS 365 (SMSx) | Operator Services | Delay in delivery of DR Traffic | TT#MNOC-51024Minor5.0 hresolved11-27
Delivery Issues MMS - Verizon USMinor9.2 hresolved11-27
Delivery Issues MMS - AustraliaMinor45 hresolved11-28
Delivery Issue Dominican Republic - ClaroMinor41 minresolved11-28
DI SMS 365 (SMSx) | Operator Services | Delay in delivery of DR Traffic | TT#MNOC-51046Minor4.3 hresolved11-28
RTC - Flashcall and SMS VerificationMinor3.6 hresolved11-30

Maintenance 50

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Cite this

Sinch posted 67 status incidents in November 2023 (2 major or critical); 0 price changes and 0 notable page changes observed.

Title
Sinch in November 2023
Vendor
Sinch
Date
URL
https://rewindex.com/company/sinch/2023/11

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