# Sinch in November 2023: incidents, uptime and changes

> Sinch in November 2023: 67 incidents on its status page (2 major or critical), 94.89% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Sinch’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/sinch/2023/11
Last updated: 2023-12-01T00:00:00Z

- Incidents posted: 67 (major/critical: 2) · Maintenance: 50
- By vendor impact label: major 2, minor 60, none 5
- Uptime (vendor-reported): 94.89% free of major/critical incidents, 55.06% free of any incident; outage time 36 h 47 min, incident time 13.5 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [October 2023](https://rewindex.com/company/sinch/2023/10.md) · Next: [December 2023](https://rewindex.com/company/sinch/2023/12.md) · [All months](https://rewindex.com/company/sinch/reports.md) · [Sinch](https://rewindex.com/company/sinch.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Delivery Issue - Kenya - Safaricom](https://rewindex.com/company/sinch/incidents/0c3whz7th6my.md) | major | 2023-11-01 06:54 UTC | 2023-11-01 08:03 UTC | 1.1 h | resolved |
| [Delivery Issue Brazil - Claro](https://rewindex.com/company/sinch/incidents/ztjb348ynqvw.md) | major | 2023-11-12 11:23 UTC | 2023-11-12 15:59 UTC | 4.6 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Delivery Issue Brazil - Claro](https://rewindex.com/company/sinch/incidents/74vr01ncbzf5.md) | minor | 2023-11-01 03:42 UTC | 2023-11-01 08:27 UTC | 4.8 h | resolved |
| [Delivery Issue Dominican Republic - Altice](https://rewindex.com/company/sinch/incidents/6xj7spfhts3f.md) | minor | 2023-11-01 04:25 UTC | 2023-11-01 15:11 UTC | 11 h | resolved |
| [Delivery Issue - Kenya - Safaricom](https://rewindex.com/company/sinch/incidents/0c3whz7th6my.md) | major | 2023-11-01 06:54 UTC | 2023-11-01 08:03 UTC | 1.1 h | resolved |
| [Delivery Issue Brazil - Claro](https://rewindex.com/company/sinch/incidents/bfbcyhgn9vsc.md) | minor | 2023-11-01 12:20 UTC | 2023-11-02 08:58 UTC | 21 h | resolved |
| [Delivery Issue Canada](https://rewindex.com/company/sinch/incidents/scwcrp8dw9m3.md) | minor | 2023-11-01 15:30 UTC | 2023-11-02 03:52 UTC | 12 h | resolved |
| [Delivery issues - Bouygues Telecom France](https://rewindex.com/company/sinch/incidents/fqqv4074rprn.md) | minor | 2023-11-02 11:26 UTC | 2023-11-02 14:12 UTC | 2.8 h | resolved |
| [Delivery Issue US - AT&T](https://rewindex.com/company/sinch/incidents/6h46dswb1z7k.md) | minor | 2023-11-02 21:17 UTC | 2023-11-02 22:53 UTC | 1.6 h | resolved |
| [Service degradation - Analytics on customer dashboard](https://rewindex.com/company/sinch/incidents/1lrpq0rvyry8.md) | minor | 2023-11-03 09:40 UTC | 2023-11-03 11:57 UTC | 2.3 h | resolved |
| [Delivery Issue France - Bouygues Telecom.](https://rewindex.com/company/sinch/incidents/cn7ghfp5nps6.md) | minor | 2023-11-03 10:02 UTC | 2023-11-03 12:10 UTC | 2.1 h | resolved |
| [Delivery Issue Canada](https://rewindex.com/company/sinch/incidents/bdkyy010jcgl.md) | minor | 2023-11-03 21:34 UTC | 2023-11-04 07:29 UTC | 9.9 h | resolved |
| [Verification Degradation](https://rewindex.com/company/sinch/incidents/7nfmrvssp20b.md) | minor | 2023-11-06 09:29 UTC | 2023-11-06 11:12 UTC | 1.7 h | resolved |
| [DI SMS 365 (SMSx)\| Operator Services \| Potential delay in delivery of MT and DLR \| TT\# MNOC-50768](https://rewindex.com/company/sinch/incidents/vzsryjt0kvlx.md) | minor | 2023-11-07 02:58 UTC | 2023-11-07 06:02 UTC | 3.1 h | resolved |
| [Delivery Issue Australia - Optus](https://rewindex.com/company/sinch/incidents/z5r85ypfx9pl.md) | minor | 2023-11-07 17:19 UTC | 2023-11-09 09:04 UTC | 40 h | resolved |
| [DI SMS 365 (SMSx) \| Operator Services \| Potential delay in delivery of DR Traffic \| TT\# MNOC-50774](https://rewindex.com/company/sinch/incidents/9nwc4zd3ybnj.md) | minor | 2023-11-07 17:38 UTC | 2023-11-07 21:32 UTC | 3.9 h | resolved |
| [Delivery Issue France - Bouygues Telecom](https://rewindex.com/company/sinch/incidents/4dn7f68q4tgg.md) | minor | 2023-11-07 22:41 UTC | 2023-11-08 07:05 UTC | 8.4 h | resolved |
| [Delivery Issue Brazil - Claro](https://rewindex.com/company/sinch/incidents/yq4ldd3qhrn0.md) | minor | 2023-11-08 02:00 UTC | 2023-11-08 04:18 UTC | 2.3 h | resolved |
| [DI SMS 365 (SMSx) \| Operator Services \| Delay in delivery of DR Traffic \| TT\#MNOC-50790](https://rewindex.com/company/sinch/incidents/wrnd2df0dv6l.md) | none | 2023-11-09 00:10 UTC | 2023-11-09 01:39 UTC | 1.5 h | resolved |
| [Delivery Issue Bolivia - Tigo](https://rewindex.com/company/sinch/incidents/sv7njmh7wy4c.md) | minor | 2023-11-09 13:39 UTC | 2023-11-09 15:19 UTC | 1.7 h | resolved |
| [Delivery Issue Germany - O2](https://rewindex.com/company/sinch/incidents/78315wmvdqff.md) | minor | 2023-11-09 22:46 UTC | 2023-11-09 23:19 UTC | 33 min | resolved |
| [Delivery Issue United Kingdom - Vodafone](https://rewindex.com/company/sinch/incidents/gsltswmwygg7.md) | minor | 2023-11-10 08:56 UTC | 2023-11-10 09:48 UTC | 52 min | resolved |
| [DI SMS 365 (SMSx) \| Operator Services \| Delay in delivery of DR Traffic \| TT\#MNOC-50816](https://rewindex.com/company/sinch/incidents/7ftn4w5km5sj.md) | none | 2023-11-10 18:18 UTC | 2023-11-10 23:28 UTC | 5.2 h | resolved |
| [Delivery Issue Germany - Lycamobile](https://rewindex.com/company/sinch/incidents/fnx90ky4srqp.md) | minor | 2023-11-11 11:06 UTC | 2023-11-11 12:59 UTC | 1.9 h | resolved |
| [Delivery Issue Brazil - Claro](https://rewindex.com/company/sinch/incidents/ytgnxbdxf1tv.md) | minor | 2023-11-12 03:49 UTC | 2023-11-12 04:48 UTC | 59 min | resolved |
| [Delivery Issue Egypt - Etisalat](https://rewindex.com/company/sinch/incidents/6xrzk31rjx9b.md) | minor | 2023-11-12 08:34 UTC | 2023-11-12 09:55 UTC | 1.4 h | resolved |
| [Delivery Issue Brazil - Claro](https://rewindex.com/company/sinch/incidents/ztjb348ynqvw.md) | major | 2023-11-12 11:23 UTC | 2023-11-12 15:59 UTC | 4.6 h | resolved |
| [Service Degradation - Customer Dashboard](https://rewindex.com/company/sinch/incidents/gwmng85195sn.md) | minor | 2023-11-13 06:48 UTC | 2023-11-13 12:08 UTC | 5.3 h | resolved |
| [Delivery Issue Congo (DRC) - Africell](https://rewindex.com/company/sinch/incidents/37s1m2nqsbq8.md) | minor | 2023-11-13 10:21 UTC | 2023-11-13 19:06 UTC | 8.8 h | resolved |
| [Delivery Issue Italy - Poste Mobile](https://rewindex.com/company/sinch/incidents/nm1s2631ybxb.md) | minor | 2023-11-13 11:51 UTC | 2023-11-13 13:08 UTC | 1.3 h | resolved |
| [DI MMS 365 - MM7 \| Operator Services \| Delay in delivery of Multimedia messages \| MNOC-50841](https://rewindex.com/company/sinch/incidents/8qv1fv4220f1.md) | minor | 2023-11-13 22:10 UTC | 2023-11-14 00:30 UTC | 2.3 h | resolved |
| [Delivery Issue Brazil - Americanet](https://rewindex.com/company/sinch/incidents/d5f9cp8n6lp2.md) | minor | 2023-11-13 22:50 UTC | 2023-11-14 16:08 UTC | 17 h | resolved |
| [Delivery Issue Philippines - Globe Telecom](https://rewindex.com/company/sinch/incidents/6p6nvlqwcknh.md) | minor | 2023-11-14 08:00 UTC | 2023-11-14 12:49 UTC | 4.8 h | resolved |
| [Delivery Issue France - Legos](https://rewindex.com/company/sinch/incidents/9zysxx696lf4.md) | minor | 2023-11-14 09:32 UTC | 2023-11-14 15:04 UTC | 5.5 h | resolved |
| [Delivery Issue Ireland - Eir Telecom](https://rewindex.com/company/sinch/incidents/t7zt4g849xdk.md) | minor | 2023-11-14 11:42 UTC | 2023-11-14 14:07 UTC | 2.4 h | resolved |
| [DI MMS 365 - MM7 \| Operator Services \| Delay in delivery of Multimedia messages \| MNOC-50857](https://rewindex.com/company/sinch/incidents/8nstd774qy2r.md) | minor | 2023-11-14 19:27 UTC | 2023-11-14 22:52 UTC | 3.4 h | resolved |
| [DI SMS 365 (SMSx) \| Operator Services \| Delay in delivery of DR Traffic \| TT\#MNOC-50858](https://rewindex.com/company/sinch/incidents/tklb46fmyt60.md) | minor | 2023-11-14 21:13 UTC | 2023-11-14 22:53 UTC | 1.7 h | resolved |
| [Delivery issues - Bouygues Telecom](https://rewindex.com/company/sinch/incidents/xqn29q43kbgl.md) | minor | 2023-11-14 23:52 UTC | 2023-11-15 05:48 UTC | 5.9 h | resolved |
| [Delivery Issue Brazil - Claro](https://rewindex.com/company/sinch/incidents/xrqpdm7n0f2k.md) | minor | 2023-11-15 03:28 UTC | 2023-11-15 16:07 UTC | 13 h | resolved |
| [Delivery Issue Singapore - M1 Singapore](https://rewindex.com/company/sinch/incidents/8m8vxzqyb7z7.md) | minor | 2023-11-15 12:16 UTC | 2023-11-15 14:54 UTC | 2.6 h | resolved |
| [MMS Lookup service degradation \[Retroactive\]](https://rewindex.com/company/sinch/incidents/gy81nsbx3mj4.md) | none | 2023-11-16 15:00 UTC | 2023-11-16 15:00 UTC | 0 min | resolved |
| [Delivery Issue Canada - Roger Wireless and Fido](https://rewindex.com/company/sinch/incidents/5whj0xxwzvgw.md) | minor | 2023-11-16 23:23 UTC | 2023-11-17 04:21 UTC | 5.0 h | resolved |
| [Delivery Issue Brazil - TIM](https://rewindex.com/company/sinch/incidents/ws81pyc5vr67.md) | minor | 2023-11-17 00:46 UTC | 2023-11-17 02:04 UTC | 1.3 h | resolved |
| [Delivery Issue Philippines - Smart](https://rewindex.com/company/sinch/incidents/81bvrwss2bsj.md) | minor | 2023-11-18 17:02 UTC | 2023-11-18 18:49 UTC | 1.8 h | resolved |
| [Delivery Issue - Multiple Destinations](https://rewindex.com/company/sinch/incidents/5psf93px7040.md) | minor | 2023-11-20 16:57 UTC | 2023-11-20 19:03 UTC | 2.1 h | resolved |
| [Delivery Issue US - AT&T](https://rewindex.com/company/sinch/incidents/qxwytsfy6tcl.md) | minor | 2023-11-21 15:46 UTC | 2023-11-21 19:17 UTC | 3.5 h | resolved |
| [Delivery Issue Canada - Rogers, Fido](https://rewindex.com/company/sinch/incidents/73r4p7k4dm38.md) | minor | 2023-11-21 17:33 UTC | 2023-11-22 00:18 UTC | 6.8 h | resolved |
| [Delivery Issue Chile - Nextel](https://rewindex.com/company/sinch/incidents/zcrpmlfw43bc.md) | minor | 2023-11-22 04:09 UTC | 2023-11-23 12:05 UTC | 32 h | resolved |
| [Delivery Issue Philippines](https://rewindex.com/company/sinch/incidents/q53p2bp828jq.md) | minor | 2023-11-22 07:05 UTC | 2023-11-24 15:18 UTC | 2 d | resolved |
| [REST API - US region](https://rewindex.com/company/sinch/incidents/rgvtp2xph98q.md) | none | 2023-11-22 10:30 UTC | 2023-11-22 10:30 UTC | 0 min | resolved |
| [Delivery Issue Isle of Man - Manx Telecom](https://rewindex.com/company/sinch/incidents/zj4j5wwrcgkg.md) | minor | 2023-11-23 09:17 UTC | 2023-11-23 11:56 UTC | 2.6 h | resolved |
| [Delivery Issue United States - AT&T](https://rewindex.com/company/sinch/incidents/q18ffzkn1226.md) | minor | 2023-11-23 16:17 UTC | 2023-11-23 20:34 UTC | 4.3 h | resolved |
| [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\#MNOC-50985](https://rewindex.com/company/sinch/incidents/yn8rj5ybn4jz.md) | minor | 2023-11-23 17:58 UTC | 2023-11-23 19:11 UTC | 1.2 h | resolved |
| [DI MMS 365 (MM4) \| Operator Services \| Network Capacity Issue \|  Potential delay  in delivery of MO, MT and DLR \| TT\# MNOC-50987](https://rewindex.com/company/sinch/incidents/61qfclfybwnp.md) | minor | 2023-11-24 02:54 UTC | 2023-11-24 04:18 UTC | 1.4 h | resolved |
| [Service disruption - Canada](https://rewindex.com/company/sinch/incidents/ml3dqxh58c3z.md) | none | 2023-11-24 03:27 UTC | 2023-11-24 03:27 UTC | 0 min | resolved |
| [Delivery Issue US - Verizon](https://rewindex.com/company/sinch/incidents/m40n7mmr0hv8.md) | minor | 2023-11-24 16:09 UTC | 2023-11-25 07:14 UTC | 15 h | resolved |
| [Service Degradation - Customer Dashboard](https://rewindex.com/company/sinch/incidents/x31f0n57gp0v.md) | minor | 2023-11-24 16:43 UTC | 2023-11-25 18:34 UTC | 26 h | resolved |
| [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\#MNOC-51002](https://rewindex.com/company/sinch/incidents/w48b4k6l18w6.md) | minor | 2023-11-24 17:32 UTC | 2023-11-24 22:32 UTC | 5.0 h | resolved |
| [DI SMS 365 (SMSx) \| Operator Services \| Delay in delivery of DR Traffic \| TT\#MNOC-51003](https://rewindex.com/company/sinch/incidents/t4r51pt49hwf.md) | minor | 2023-11-24 19:15 UTC | 2023-11-24 22:51 UTC | 3.6 h | resolved |
| [Deliver Issue US - T-Mobile](https://rewindex.com/company/sinch/incidents/y52vb1z3t2c0.md) | minor | 2023-11-24 21:23 UTC | 2023-11-25 07:13 UTC | 9.8 h | resolved |
| [Delivery Issue Philippines - Globe](https://rewindex.com/company/sinch/incidents/j4f7nmvznff4.md) | minor | 2023-11-25 01:31 UTC | 2023-11-25 06:14 UTC | 4.7 h | resolved |
| [Delivery Issue Canada](https://rewindex.com/company/sinch/incidents/0zrg9q68fd7g.md) | minor | 2023-11-27 15:35 UTC | 2023-11-28 14:22 UTC | 23 h | resolved |
| [Delivery Issue - Delayed MMS](https://rewindex.com/company/sinch/incidents/gdphsd67ymgp.md) | minor | 2023-11-27 17:57 UTC | 2023-11-27 19:03 UTC | 1.1 h | resolved |
| [DI SMS 365 (SMSx) \| Operator Services \| Delay in delivery of DR Traffic \| TT\#MNOC-51024](https://rewindex.com/company/sinch/incidents/qdmvcdl1h1f3.md) | minor | 2023-11-27 18:40 UTC | 2023-11-27 23:38 UTC | 5.0 h | resolved |
| [Delivery Issues MMS - Verizon US](https://rewindex.com/company/sinch/incidents/9hlj5krlmz68.md) | minor | 2023-11-27 20:32 UTC | 2023-11-28 05:43 UTC | 9.2 h | resolved |
| [Delivery Issues MMS - Australia](https://rewindex.com/company/sinch/incidents/sk4ld38cvmdb.md) | minor | 2023-11-28 07:46 UTC | 2023-11-30 04:23 UTC | 45 h | resolved |
| [Delivery Issue Dominican Republic - Claro](https://rewindex.com/company/sinch/incidents/jrr52hllblmr.md) | minor | 2023-11-28 16:50 UTC | 2023-11-28 17:31 UTC | 41 min | resolved |
| [DI SMS 365 (SMSx) \| Operator Services \| Delay in delivery of DR Traffic \| TT\#MNOC-51046](https://rewindex.com/company/sinch/incidents/t4j1mgv6bvsg.md) | minor | 2023-11-28 20:03 UTC | 2023-11-29 00:18 UTC | 4.3 h | resolved |
| [RTC - Flashcall and SMS Verification](https://rewindex.com/company/sinch/incidents/bqfk40d83k33.md) | minor | 2023-11-30 10:43 UTC | 2023-11-30 14:21 UTC | 3.6 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Mblox OIDS and BLDC - Sunset Notice](https://rewindex.com/company/sinch/incidents/mh6rhxh946fy.md) | maintenance | 2023-11-01 00:00 UTC | 2023-11-01 01:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] Sinch Operator Notification - T-Mobile](https://rewindex.com/company/sinch/incidents/3wp1dhctl5dg.md) | maintenance | 2023-11-01 03:00 UTC | 2023-11-01 11:01 UTC | 8.0 h | resolved |
| [\[Scheduled\] Sinch Scheduled Maintenance - US1 Site](https://rewindex.com/company/sinch/incidents/w2hqpgq36wkn.md) | maintenance | 2023-11-01 11:29 UTC | 2023-11-01 11:30 UTC | 1 min | resolved |
| [\[Scheduled\] Sinch Scheduled Emergency Maintenance - US1 Site](https://rewindex.com/company/sinch/incidents/h4tsg15qmpbv.md) | maintenance | 2023-11-01 12:00 UTC | 2023-11-01 13:30 UTC | 1.5 h | resolved |
| [\[Scheduled\] External Maintenance - Toll-Free Number Provider](https://rewindex.com/company/sinch/incidents/5wwrkp23zr75.md) | maintenance | 2023-11-02 03:00 UTC | 2023-11-02 07:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] DI SMS 365 \| Operator Services \| Application Maintenance \| PCR Number \#PCRSDI-10782](https://rewindex.com/company/sinch/incidents/1qkkwm9v29tv.md) | maintenance | 2023-11-02 06:00 UTC | 2023-11-02 07:43 UTC | 1.7 h | resolved |
| [\[Scheduled\] Sinch Scheduled Maintenance - US7 Site](https://rewindex.com/company/sinch/incidents/0lj1c7zxmvv2.md) | maintenance | 2023-11-02 07:00 UTC | 2023-11-02 11:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] External Maintenance - AT&T Platform Upgrade](https://rewindex.com/company/sinch/incidents/h16xmksyv8xg.md) | maintenance | 2023-11-02 07:00 UTC | 2023-11-02 08:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] Sinch Maintenance - Sinch Maintenance - SSL Certificate Renewal - 2 November 2023](https://rewindex.com/company/sinch/incidents/z9h9j109cwc4.md) | maintenance | 2023-11-02 08:00 UTC | 2023-11-02 10:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Sinch Scheduled Maintenance - AU2 Site](https://rewindex.com/company/sinch/incidents/tn7lgyxj6pmt.md) | maintenance | 2023-11-02 12:00 UTC | 2023-11-02 16:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Operator Services \| System Maintenance - Sinch Ticketing Portal \| Ref Number\# CHANGE-4542](https://rewindex.com/company/sinch/incidents/krghz36tk9yt.md) | maintenance | 2023-11-04 09:00 UTC | 2023-11-04 10:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] Customer Portal - Customer Support - Emergency maintenance](https://rewindex.com/company/sinch/incidents/kczk2l7zvb4m.md) | maintenance | 2023-11-04 09:00 UTC | 2023-11-04 10:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] Sinch Contact Pro Quarterly Maintenance - AU](https://rewindex.com/company/sinch/incidents/k7pp0ldldss3.md) | maintenance | 2023-11-04 10:00 UTC | 2023-11-05 16:00 UTC | 30 h | resolved |
| [\[Scheduled\] Sinch Contact Pro Quarterly Maintenance - AF](https://rewindex.com/company/sinch/incidents/x14shq0dgrw8.md) | maintenance | 2023-11-04 16:01 UTC | 2023-11-05 22:00 UTC | 30 h | resolved |
| [\[Scheduled\] Sinch Contact Pro Quarterly Maintenance - EU](https://rewindex.com/company/sinch/incidents/pmcc0w2d88qv.md) | maintenance | 2023-11-04 16:01 UTC | 2023-11-05 22:00 UTC | 30 h | resolved |
| [\[Scheduled\] DI E-Mail 365 \| Application Maintenance \| PCR Number \# PCRSDI-10789](https://rewindex.com/company/sinch/incidents/q8hjdsrgmx9z.md) | maintenance | 2023-11-04 23:10 UTC | 2023-11-04 23:10 UTC | 0 min | resolved |
| [\[Scheduled\] Sinch Contact Pro Quarterly Maintenance - NA](https://rewindex.com/company/sinch/incidents/hn7ffzdjc3dc.md) | maintenance | 2023-11-05 01:00 UTC | 2023-11-06 07:00 UTC | 30 h | resolved |
| [\[Scheduled\] Sinch Scheduled Maintenance - US3 Site](https://rewindex.com/company/sinch/incidents/4x0q3d2hxrx9.md) | maintenance | 2023-11-06 07:00 UTC | 2023-11-06 11:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Sinch Scheduled Maintenance - BR1 Site](https://rewindex.com/company/sinch/incidents/m6090grbvxrm.md) | maintenance | 2023-11-07 07:00 UTC | 2023-11-07 11:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] DI SMS 365 \| Operator Services \| Application Maintenance \| PCR Number \#PCRSDI-10792](https://rewindex.com/company/sinch/incidents/xpvgb72k9c49.md) | maintenance | 2023-11-07 07:00 UTC | 2023-11-07 08:54 UTC | 1.9 h | resolved |
| [\[Scheduled\] DI MMS 365 (MM4) \| Operator Services \| Application Maintenance \| PCR Number \# PCRSDI-10802](https://rewindex.com/company/sinch/incidents/cwsdrl5w1d0g.md) | maintenance | 2023-11-07 07:00 UTC | 2023-11-07 09:51 UTC | 2.9 h | resolved |
| [\[Scheduled\] Sinch Scheduled Maintenance E3 - EU](https://rewindex.com/company/sinch/incidents/441j65fbztrp.md) | maintenance | 2023-11-07 08:00 UTC | 2023-11-07 09:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] Sinch Scheduled Maintenance - EU1 Site](https://rewindex.com/company/sinch/incidents/qk5xrr3z13d4.md) | maintenance | 2023-11-07 19:00 UTC | 2023-11-07 23:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] DI LTE 365 & DI GRX 365 \| Operator Services \| Digital Interconnect 3rd Party Maintenance Notification\| Ref Number\#INC000010441134](https://rewindex.com/company/sinch/incidents/bxnt8xvvd25g.md) | maintenance | 2023-11-07 22:00 UTC | 2023-11-08 04:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Sinch Scheduled Maintenance - BR2 Site](https://rewindex.com/company/sinch/incidents/3vfk8cb0x8r7.md) | maintenance | 2023-11-08 07:00 UTC | 2023-11-08 11:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Conversation API Routine Maintenance - EU](https://rewindex.com/company/sinch/incidents/s3q2kr5523t7.md) | maintenance | 2023-11-08 08:00 UTC | 2023-11-08 09:01 UTC | 1.0 h | resolved |
| [\[Scheduled\] Conversation API Routine Maintenance - US](https://rewindex.com/company/sinch/incidents/lx8rgtksqt4c.md) | maintenance | 2023-11-08 09:00 UTC | 2023-11-08 10:01 UTC | 1.0 h | resolved |
| [\[Scheduled\] Sinch Scheduled Emergency Maintenance - AU1 Site](https://rewindex.com/company/sinch/incidents/bb07zdm847ym.md) | maintenance | 2023-11-08 12:00 UTC | 2023-11-08 16:01 UTC | 4.0 h | resolved |
| [\[Scheduled\] Sinch Scheduled Maintenance - EU3 Site](https://rewindex.com/company/sinch/incidents/t678ztrjny3v.md) | maintenance | 2023-11-08 19:01 UTC | 2023-11-08 23:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] External Maintenance - Toll-Free Number Provider](https://rewindex.com/company/sinch/incidents/n7bbg5yxsgqs.md) | maintenance | 2023-11-09 04:00 UTC | 2023-11-09 08:01 UTC | 4.0 h | resolved |
| [\[Scheduled\] External Emergency Maintenance - T-Mobile - US](https://rewindex.com/company/sinch/incidents/nvtnk7019l9q.md) | maintenance | 2023-11-09 04:01 UTC | 2023-11-09 12:01 UTC | 8.0 h | resolved |
| [\[Scheduled\] External Maintenance - Telus - CA](https://rewindex.com/company/sinch/incidents/x2yvxpgspc4t.md) | maintenance | 2023-11-09 06:30 UTC | 2023-11-09 11:01 UTC | 4.5 h | resolved |
| [\[Scheduled\] DI MMS 365 (MM7)\| Operator Services \| Application Maintenance \| PCR Number \# PCRSDI-10801](https://rewindex.com/company/sinch/incidents/g1wpq2cjfj2l.md) | maintenance | 2023-11-09 07:00 UTC | 2023-11-09 08:39 UTC | 1.6 h | resolved |
| [\[Scheduled\] DI SMS 365 \| Operator Services \| Application Maintenance \| PCR Number \#PCRSDI-10807](https://rewindex.com/company/sinch/incidents/20251gz9bzsy.md) | maintenance | 2023-11-09 07:00 UTC | 2023-11-09 08:27 UTC | 1.4 h | resolved |
| [\[Scheduled\] DI SMS 365 (iSMS) \| Operator Services \| Application Maintenance \| PCR Number \# PCRSDI-10834](https://rewindex.com/company/sinch/incidents/fnsl763lmxcm.md) | maintenance | 2023-11-14 04:30 UTC | 2023-11-14 06:35 UTC | 2.1 h | resolved |
| [\[Scheduled\] External Maintenance - United States - AT&T](https://rewindex.com/company/sinch/incidents/cs9wbbdc9fyc.md) | maintenance | 2023-11-15 04:01 UTC | 2023-11-15 09:00 UTC | 5.0 h | resolved |
| [\[Scheduled\] Sinch Maintenance - SSL Certificate Renewal](https://rewindex.com/company/sinch/incidents/85fjbrdfd85x.md) | maintenance | 2023-11-15 08:00 UTC | 2023-11-15 10:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] External Maintenance - Toll-Free Number Provider](https://rewindex.com/company/sinch/incidents/8d6qs1pkmr02.md) | maintenance | 2023-11-16 04:00 UTC | 2023-11-16 08:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Emergency Maintenance - EU](https://rewindex.com/company/sinch/incidents/w75sb6848mqm.md) | maintenance | 2023-11-21 04:00 UTC | 2023-11-21 04:30 UTC | 30 min | resolved |
| [\[Scheduled\] External Maintenance - Singapore - M1](https://rewindex.com/company/sinch/incidents/h6hzz3pk33lw.md) | maintenance | 2023-11-21 18:00 UTC | 2023-11-21 21:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] Conversation API Routine Maintenance - EU](https://rewindex.com/company/sinch/incidents/dy22vcdw7syv.md) | maintenance | 2023-11-22 08:00 UTC | 2023-11-22 09:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] Conversation API Routine Maintenance - US](https://rewindex.com/company/sinch/incidents/d0h3qddkf6r1.md) | maintenance | 2023-11-22 09:00 UTC | 2023-11-22 10:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] External Maintenance - Singapore - M1](https://rewindex.com/company/sinch/incidents/33wmkbkhfghz.md) | maintenance | 2023-11-22 18:00 UTC | 2023-11-22 21:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] US REST API New IP additions - Recommended Action](https://rewindex.com/company/sinch/incidents/bgq4v1dy0t2f.md) | maintenance | 2023-11-23 22:01 UTC | 2023-11-24 00:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] External Maintenance - Toll-Free Number Provider](https://rewindex.com/company/sinch/incidents/sy55stfsqd6p.md) | maintenance | 2023-11-29 06:00 UTC | 2023-11-29 07:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] SSL Certificate Renewal](https://rewindex.com/company/sinch/incidents/gmpxpx4ww73v.md) | maintenance | 2023-11-29 08:00 UTC | 2023-11-29 10:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] External Maintenance - Singapore - M1](https://rewindex.com/company/sinch/incidents/2jtr8g0l8kyj.md) | maintenance | 2023-11-29 18:01 UTC | 2023-11-29 21:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] External Maintenance - O2 UK](https://rewindex.com/company/sinch/incidents/55gzjww9fbp7.md) | maintenance | 2023-11-29 23:00 UTC | 2023-11-30 00:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] Customer Portal Routine Maintenance](https://rewindex.com/company/sinch/incidents/jy3jgt2scjb4.md) | maintenance | 2023-11-30 05:00 UTC | 2023-11-30 07:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] smpp\*.mblox.com SSL Certificate Update](https://rewindex.com/company/sinch/incidents/xtzcxj8ycjx6.md) | maintenance | 2023-11-30 15:01 UTC | 2023-11-30 16:01 UTC | 1.0 h | resolved |

## Cite this

Sinch posted 67 status incidents in November 2023 (2 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/sinch/2023/11
- Citation: Sinch, “Sinch in November 2023” (2023-11-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/sinch/2023/11 (CC BY 4.0).
- Markdown link: `[Sinch: Sinch in November 2023 (2023-11-01)](https://rewindex.com/company/sinch/2023/11)`


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Canonical: https://rewindex.com/company/sinch/2023/11 · Markdown: https://rewindex.com/company/sinch/2023/11.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:58:58.664Z