Outages by dayNovember 17, 2023

Outages on November 17, 2023

UTC day 2023-11-17 (Nov 17, 2023, 00:00 to Nov 17, 2023, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

25incidents started

3labelled major or critical

18vendors with a new incident

12still open from earlier days

By vendor label: Critical 1 · Major 2 · Minor 16 · No impact listed 6 · 8 maintenance

Incidents started this day 25

Vendor	Incident	Impact	Started	Resolved	Status
Maven Central	search.maven.org is down	Critical	22:35	22:47 (12 min)	resolved
Statuspage	Intermittent issues in incidents shown in Status embed frame	Major	16:37	17:25 (48 min)	resolved
Keeper	FIDO2 / Yubikey issues	Major	17:08	17:31 (23 min)	resolved
Sinch	Delivery Issue Brazil - TIM	Minor	00:46	02:04 (1.3 h)	resolved
Vonage	Brazil SMS - Degradation affecting Tim Brazil	Minor	00:52	02:44 (1.9 h)	resolved
Xero	Global: Xero - Customers are experiencing latency in Xero	Minor	01:57	03:07 (1.2 h)	resolved
Dialpad	Analytics Live Dashboard / Wallboard / Analytics page (calls and heatmap tab) temporary unavailable	Minor	02:21	07:17 (4.9 h)	resolved
Linode (Akamai)	Service Issue - Object Storage	Minor	04:38	09:25 (4.8 h)	resolved
Scaleway	[DC5] Switch down in dc5 room 1.1 rack A41	Minor	08:22	09:21 (59 min)	resolved
Bandwidth	HTTP Voice Incident	Minor	09:12	18:21 (9.2 h)	resolved
Vonage	Dashboard ongoing degradation - Payment issues	Minor	09:55	14:37 (4.7 h)	resolved
Twilio	SMS Delivery Delays and Failures to Glo Network in Nigeria	Minor	12:26	14:32 (2.1 h)	resolved
Twilio	SMS Delivery Delays to Bakcell Network in Azerbaijan	Minor	12:57	20:54 (8.0 h)	resolved
Render	One-off Jobs stuck at Pending	Minor	16:20	17:24 (1.1 h)	resolved
MongoDB Atlas	Atlas Data Federation, Online Archive, App Services & Device Sync users may see internal errors when querying Atlas cluster data sources in AWS/ap-southeast-1	Minor	16:56	17:27 (31 min)	resolved
Jira	Links to designs are missing for customers using Figma for Jira integration	Minor	18:09	19:03 (54 min)	resolved
Vonage	Burkina Faso SMS - Degradation towards Orange	Minor	20:19	Nov 18, 2023, 00:16 (4.0 h)	resolved
Twilio	SMS Delivery Delays to Orange Network in Burkina Faso	Minor	20:22	Nov 18, 2023, 05:28 (9.1 h)	resolved
Mux	Incomplete/delayed data in Monitoring Dashboard and API	Minor	23:13	Nov 18, 2023, 16:23 (17 h)	resolved
Hotjar	Error Saving 'next if skipped' logic Surveys	No impact listed	08:32	11:24 (2.9 h)	resolved
Hotjar	Engage is currently down	No impact listed	09:16	09:28 (12 min)	resolved
MessageBird (Bird)	Engagment Platform: Inbox - Images not loading/being displayed for email messages	No impact listed	10:14	14:52 (4.6 h)	resolved
Braze	Increased US01 SDK API errors	No impact listed	19:30	19:30 (0 min)	resolved
Bandwidth	HTTP Voice V2 Timeouts - Callbacks	No impact listed	19:56	19:56 (0 min)	resolved
Bandwidth	Dashboard Provisioning Delays	No impact listed	23:30	23:30 (0 min)	resolved

Still open from earlier days 12

Vendor	Incident	Impact	Started	Resolved	Status
Vonage	Voice Service Issue in Platform	Critical	Nov 16, 2023, 16:23	Nov 18, 2023, 04:18 (36 h)	resolved
Vonage	Denmark SMS - Degradation of Inbound SMS towards a subset of Long Virtual Numbers sent by TDC MVNO	Major	Nov 10, 2023, 18:29	Sep 3, 2024, 14:12 (298 d)	resolved
Scaleway	[FR-PAR-1]-Block storage issues	Major	Nov 15, 2023, 16:17	Nov 30, 2023, 07:59 (15 d)	resolved
Scaleway	[DC2] Public switch issue in DC2 Room 103 Rack F10.	Major	Nov 15, 2023, 21:31	Nov 28, 2023, 16:18 (13 d)	resolved
Twilio	SMS Delivery Delays to Cubacel in Cuba	Minor	Nov 14, 2023, 20:20	Nov 19, 2023, 08:34 (5 d)	resolved
Linode (Akamai)	Platform Connectivity Issue - Dallas (us-central)	Minor	Nov 14, 2023, 20:25	17:25 (3 d)	resolved
Twilio	SMS Delivery Delays to TSTT Network in Trinidad and Tobago	Minor	Nov 15, 2023, 06:15	Nov 18, 2023, 11:10 (3 d)	resolved
Twilio	SMS Delivery Delays to Megafon Network in Tajikistan	Minor	Nov 15, 2023, 14:07	14:17 (2 d)	resolved
Ashby	All-in-One: E-Signature Signer Order Issues	Minor	Nov 16, 2023, 19:59	Nov 21, 2023, 01:20 (4 d)	resolved
Vanta	Duplicate Checklists and Groups appearing for some customers	Minor	Nov 16, 2023, 20:37	18:00 (21 h)	resolved
Sinch	Delivery Issue Canada - Roger Wireless and Fido	Minor	Nov 16, 2023, 23:23	04:21 (5.0 h)	resolved
Wiz	Connector creation through the UI	No impact listed	Nov 16, 2023, 22:00	13:54 (16 h)	resolved

Maintenance 8

Vendor	Incident	Impact	Started	Resolved	Status
Twilio	[Scheduled] United Kingdom Voice Carrier Partner Maintenance	Maintenance	01:01	02:00 (59 min)	resolved
crates.io	[Scheduled] crates.io deployment	Maintenance	01:45	01:52 (7 min)	resolved
Linode (Akamai)	[Scheduled] Scheduled Emergency Network Maintenance - BR-GRU (Sao Paulo)	Maintenance	03:00	07:00 (4.0 h)	resolved
Vonage	[Scheduled] Video API Planned Maintenance	Maintenance	03:00	05:00 (2.0 h)	resolved
QuickBooks Online	[Scheduled] QuickBooks Online Payroll - Planned System Mainentance	Maintenance	06:00	07:00 (1.0 h)	resolved
Twilio	[Scheduled] Russia SMS Carrier Maintenance - Beeline (VimpelCom)	Maintenance	07:00	08:00 (1.0 h)	resolved
Vonage	[Scheduled] Romania SMS - Planned Maintenance affecting Orange	Maintenance	21:03	21:45 (42 min)	resolved
Twilio	[Scheduled] Russia SMS Carrier Maintenance - K-Telecom and KTK Telecom	Maintenance	22:02	Nov 18, 2023, 00:00 (2.0 h)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Maven Central, Statuspage, Keeper, Sinch, Vonage, Xero, Dialpad, Linode (Akamai), Scaleway, Bandwidth, Twilio, Render.

Cite this

25 vendor-reported incidents started on 2023-11-17 (UTC) across 18 vendors, 3 labelled major or critical by the vendor.

Title: Outages on November 17, 2023
Vendor: Rewindex daily outage roundup
Date: 2023-11-17 00:00 UTC
URL: https://rewindex.com/outages/2023-11-17

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