CompaniesDialpadMonthly reportsNovember 2023
Dialpad in November 2023: incidents, uptime and changes
Vendor-reported outage time 10 h 45 min, incident time 19 h 35 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Critical 1 · Major 2 · Minor 3 · No impact listed 1
Major and critical incidents 3
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Inbound MMS outage | Critical | 3.5 h | resolved | 11-01 | |
| Outage on making and receiving calls with '0AB-J' numbers 'Dialpad Air 0AB-J' in Japan [Updated details on SoftBank status page: "https://www.softbank.jp/biz/notice/cloud/dialpad_air_0abj/obstacle/"] | Major | 2.5 h | resolved | 11-18 | |
| Analytics and Live Dashboard not displaying correct data for "Today" | Major | 4.7 h | resolved | 11-21 |
Other incidents 4
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Partial outage for Brazil Inbound calls | Minor | 3.2 h | resolved | 11-03 | |
| [Degraded] Email delivery failures | No impact listed | 3.1 h | resolved | 11-14 | |
| Analytics Live Dashboard / Wallboard / Analytics page (calls and heatmap tab) temporary unavailable | Minor | 4.9 h | resolved | 11-17 | |
| DM iOS Cannot login in Prod or Beta | Minor | 40 min | resolved | 11-29 |
Cite this
Dialpad posted 7 status incidents in November 2023 (3 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- Dialpad in November 2023
- Vendor
- Dialpad
- Date
- URL
- https://rewindex.com/company/dialpad/2023/11