# Dialpad in November 2023: incidents, uptime and changes

> Dialpad in November 2023: 7 incidents on its status page (3 major or critical), 98.50% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Dialpad’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/dialpad/2023/11
Last updated: 2023-12-01T00:00:00Z

- Incidents posted: 7 (major/critical: 3) · Maintenance: 0
- By vendor impact label: critical 1, major 2, minor 3, none 1
- Uptime (vendor-reported): 98.50% free of major/critical incidents, 97.28% free of any incident; outage time 10 h 45 min, incident time 19 h 35 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [October 2023](https://rewindex.com/company/dialpad/2023/10.md) · Next: [December 2023](https://rewindex.com/company/dialpad/2023/12.md) · [All months](https://rewindex.com/company/dialpad/reports.md) · [Dialpad](https://rewindex.com/company/dialpad.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Inbound MMS outage](https://rewindex.com/company/dialpad/incidents/89nwbf204r73.md) | critical | 2023-11-01 16:09 UTC | 2023-11-01 19:41 UTC | 3.5 h | resolved |
| [Outage on making and receiving calls with '0AB-J' numbers 'Dialpad Air 0AB-J' in Japan \[Updated details on SoftBank status page: "https://www.softbank.jp/biz/notice/cloud/dialpad\_air\_0abj/obstacle/"\]](https://rewindex.com/company/dialpad/incidents/91ssqhjrkrgm.md) | major | 2023-11-18 10:31 UTC | 2023-11-18 13:02 UTC | 2.5 h | resolved |
| [Analytics and Live Dashboard not displaying correct data for "Today"](https://rewindex.com/company/dialpad/incidents/xglgmxz2wjnj.md) | major | 2023-11-21 16:08 UTC | 2023-11-21 20:50 UTC | 4.7 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Inbound MMS outage](https://rewindex.com/company/dialpad/incidents/89nwbf204r73.md) | critical | 2023-11-01 16:09 UTC | 2023-11-01 19:41 UTC | 3.5 h | resolved |
| [Partial outage for Brazil Inbound calls](https://rewindex.com/company/dialpad/incidents/b4w7l08p78n5.md) | minor | 2023-11-03 00:25 UTC | 2023-11-03 03:39 UTC | 3.2 h | resolved |
| [\[Degraded\] Email delivery failures](https://rewindex.com/company/dialpad/incidents/286jyg5gv5dk.md) | none | 2023-11-14 04:09 UTC | 2023-11-14 07:16 UTC | 3.1 h | resolved |
| [Analytics Live Dashboard / Wallboard / Analytics page (calls and heatmap tab) temporary unavailable](https://rewindex.com/company/dialpad/incidents/ghjj5754ymm7.md) | minor | 2023-11-17 02:21 UTC | 2023-11-17 07:17 UTC | 4.9 h | resolved |
| [Outage on making and receiving calls with '0AB-J' numbers 'Dialpad Air 0AB-J' in Japan \[Updated details on SoftBank status page: "https://www.softbank.jp/biz/notice/cloud/dialpad\_air\_0abj/obstacle/"\]](https://rewindex.com/company/dialpad/incidents/91ssqhjrkrgm.md) | major | 2023-11-18 10:31 UTC | 2023-11-18 13:02 UTC | 2.5 h | resolved |
| [Analytics and Live Dashboard not displaying correct data for "Today"](https://rewindex.com/company/dialpad/incidents/xglgmxz2wjnj.md) | major | 2023-11-21 16:08 UTC | 2023-11-21 20:50 UTC | 4.7 h | resolved |
| [DM iOS Cannot login in Prod or Beta](https://rewindex.com/company/dialpad/incidents/gxx2jx79qp0s.md) | minor | 2023-11-29 16:08 UTC | 2023-11-29 16:48 UTC | 40 min | resolved |

## Cite this

Dialpad posted 7 status incidents in November 2023 (3 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/dialpad/2023/11
- Citation: Dialpad, “Dialpad in November 2023” (2023-11-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/dialpad/2023/11 (CC BY 4.0).
- Markdown link: `[Dialpad: Dialpad in November 2023 (2023-11-01)](https://rewindex.com/company/dialpad/2023/11)`


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Canonical: https://rewindex.com/company/dialpad/2023/11 · Markdown: https://rewindex.com/company/dialpad/2023/11.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:36:23.300Z