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CompaniesDialpadMonthly reportsDecember 2023

Dialpad in December 2023: incidents, uptime and changes

5incidents posted
2labelled major or critical
99.34%free of major/critical
98.80%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 4 h 53 min, incident time 8 h 55 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 2 · Minor 2 · No impact listed 1

Major and critical incidents 2

IncidentImpactStartedDurationStatusDay
Meeting Recording FailingMajor2.2 hresolved12-12
Calls impacted by network hardware issue in Chicago data centerMajor2.7 hresolved12-18

Other incidents 3

IncidentImpactStartedDurationStatusDay
Inbound calls failing in FranceNo impact listed3.8 hresolved12-05
Inbound calls failing in IsraelMinor4.0 hresolved12-11
Call routing issue during version transitionMinor0 minresolved12-15

Cite this

Dialpad posted 5 status incidents in December 2023 (2 major or critical); 0 price changes and 0 notable page changes observed.

Title
Dialpad in December 2023
Vendor
Dialpad
Date
URL
https://rewindex.com/company/dialpad/2023/12

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