# Dialpad in December 2023: incidents, uptime and changes

> Dialpad in December 2023: 5 incidents on its status page (2 major or critical), 99.34% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Dialpad’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/dialpad/2023/12
Last updated: 2024-01-01T00:00:00Z

- Incidents posted: 5 (major/critical: 2) · Maintenance: 0
- By vendor impact label: major 2, minor 2, none 1
- Uptime (vendor-reported): 99.34% free of major/critical incidents, 98.80% free of any incident; outage time 4 h 53 min, incident time 8 h 55 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [November 2023](https://rewindex.com/company/dialpad/2023/11.md) · Next: [January 2024](https://rewindex.com/company/dialpad/2024/01.md) · [All months](https://rewindex.com/company/dialpad/reports.md) · [Dialpad](https://rewindex.com/company/dialpad.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Meeting Recording Failing](https://rewindex.com/company/dialpad/incidents/zf30kh4nxpgk.md) | major | 2023-12-12 15:21 UTC | 2023-12-12 17:33 UTC | 2.2 h | resolved |
| [Calls impacted by network hardware issue in Chicago data center](https://rewindex.com/company/dialpad/incidents/bdqkmc96drp5.md) | major | 2023-12-18 20:30 UTC | 2023-12-18 23:11 UTC | 2.7 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Inbound calls failing in France](https://rewindex.com/company/dialpad/incidents/1n847kjrdp6v.md) | none | 2023-12-05 15:58 UTC | 2023-12-05 19:44 UTC | 3.8 h | resolved |
| [Inbound calls failing in Israel](https://rewindex.com/company/dialpad/incidents/l1zrk7vgz649.md) | minor | 2023-12-11 13:05 UTC | 2023-12-11 17:07 UTC | 4.0 h | resolved |
| [Meeting Recording Failing](https://rewindex.com/company/dialpad/incidents/zf30kh4nxpgk.md) | major | 2023-12-12 15:21 UTC | 2023-12-12 17:33 UTC | 2.2 h | resolved |
| [Call routing issue during version transition](https://rewindex.com/company/dialpad/incidents/jgrjss49s8hn.md) | minor | 2023-12-15 00:18 UTC | 2023-12-15 00:18 UTC | 0 min | resolved |
| [Calls impacted by network hardware issue in Chicago data center](https://rewindex.com/company/dialpad/incidents/bdqkmc96drp5.md) | major | 2023-12-18 20:30 UTC | 2023-12-18 23:11 UTC | 2.7 h | resolved |

## Cite this

Dialpad posted 5 status incidents in December 2023 (2 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/dialpad/2023/12
- Citation: Dialpad, “Dialpad in December 2023” (2023-12-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/dialpad/2023/12 (CC BY 4.0).
- Markdown link: `[Dialpad: Dialpad in December 2023 (2023-12-01)](https://rewindex.com/company/dialpad/2023/12)`


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Canonical: https://rewindex.com/company/dialpad/2023/12 · Markdown: https://rewindex.com/company/dialpad/2023/12.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T21:16:34.148Z