Outages by dayDecember 15, 2023

Outages on December 15, 2023

UTC day 2023-12-15 (Dec 15, 2023, 00:00 to Dec 15, 2023, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

49incidents started

14labelled major or critical

30vendors with a new incident

11still open from earlier days

By vendor label: Critical 5 · Major 9 · Minor 30 · No impact listed 5 · 5 maintenance

Incidents started this day 49

Vendor	Incident	Impact	Started	Resolved	Status
Smartsheet	Smartsheet intermittent connectivity	Critical	01:41	04:22 (2.7 h)	resolved
Box	[Outage] Issues with Logins, Uploads, Downloads, API calls	Critical	14:38	Dec 16, 2023, 01:08 (11 h)	resolved
Grammarly	We’re experiencing a service interruption	Critical	17:00	18:38 (1.6 h)	resolved
Smartsheet	Unable to Search	Critical	17:19	21:54 (4.6 h)	resolved
Bandwidth	US & CA Dashboard Incident	Critical	22:10	23:56 (1.8 h)	resolved
Optimizely	Search and Navigation - Performance Issues Find APAC01	Major	00:45	04:16 (3.5 h)	resolved
Box	[MAJOR] Issues with All Files page, Downloads, API	Major	13:12	14:35 (1.4 h)	resolved
Confluent	Authorization issue when creating topics on new clusters in Azure westeurope region	Major	14:33	Dec 16, 2023, 01:30 (11 h)	resolved
Aircall	Issue with user marked as unavailable	Major	15:23	17:27 (2.1 h)	resolved
Squarespace	Connectivity Issues	Major	15:46	18:41 (2.9 h)	resolved
Braze	Increased REST Errors	Major	17:36	18:24 (48 min)	resolved
Bandwidth	Port In API Incident	Major	20:01	21:56 (1.9 h)	resolved
Ashby	All-in-One & Analytics - App Intermittently Unavailable	Major	22:34	23:47 (1.2 h)	resolved
Discord	Degraded and Unavailable Servers	Major	23:47	Dec 16, 2023, 02:21 (2.6 h)	resolved
Twilio	SMS Delivery Delays to Google Voice Network in the US for a Subset of Short Codes	Minor	00:00	14:53 (15 h)	resolved
Dialpad	Call routing issue during version transition	Minor	00:18	00:18 (0 min)	resolved
Sinch	Delivery Issue Brazil - Claro	Minor	00:32	12:16 (12 h)	resolved
Plivo	Call connection delays on inbound voice towards US and Canada phone numbers	Minor	00:55	01:25 (30 min)	resolved
Twilio	SMS Delivery Delays to US Cellular in the United States from a Subset of Short Codes	Minor	01:10	14:58 (14 h)	resolved
Bandwidth	Bandwidth International Calling Incident - Media	Minor	12:07	22:11 (10 h)	resolved
Sinch	Delivery Issue Italy - Poste Mobile	Minor	14:11	Dec 17, 2023, 08:18 (42 h)	resolved
Twilio	SMS Delivery Delays to CTBC/Algar Telecom in Brazil	Minor	15:35	20:26 (4.8 h)	resolved
Twilio	A2P Onboarding Registration Wizard Timing out/Looping in Twilio Console for 10DLC Sole Proprietor Registrations	Minor	16:05	19:25 (3.3 h)	resolved
Confluent	Confluent Cloud Metrics API experienced elevated query latency.	Minor	16:06	16:06 (0 min)	resolved
Twilio	SMS Delivery Delays to Cellularone NE Arizona Network in the US	Minor	17:18	Dec 16, 2023, 02:15 (8.9 h)	resolved
Scaleway	[Network]-RPN group updates broken	Minor	17:21	17:31 (10 min)	resolved
Akamai	Edge Delivery Issues	Minor	17:36	19:45 (2.1 h)	resolved
Vonage	Afghanistan SMS - Delivery Degradation towards Etisalat	Minor	17:37	Dec 16, 2023, 12:55 (19 h)	resolved
Grafana Cloud	Grafana User Portal not Loading.	Minor	17:43	17:56 (13 min)	resolved
Vonage	USA MMS - degradation affecting Toll-Free Numbers sending to AT&T	Minor	17:51	Dec 16, 2023, 04:13 (10 h)	resolved
Plivo	Delivery delay on Inbound/Outbound toll-free MMS towards the US and Canada phone numbers	Minor	17:53	Dec 16, 2023, 04:52 (11 h)	resolved
Sentry	Delayed Issue Alerts	Minor	18:07	19:03 (56 min)	resolved
Lattice	Lattice Incident - Intermittent errors in Compensation pages	Minor	19:14	19:56 (42 min)	resolved
Dremio	Reflections using UDFs are failing	Minor	19:47	21:23 (1.6 h)	resolved
Dropbox	Dropbox is not working as expected for some users	Minor	21:03	Dec 16, 2023, 00:34 (3.5 h)	resolved
BigCommerce	Intermittent Availability Issues	Minor	21:03	21:55 (52 min)	resolved
Bandwidth	Toll Free MMS Delays	Minor	21:21	Dec 16, 2023, 11:58 (15 h)	resolved
v0	Increased Edge Function Invocation Failures in sfo1	Minor	22:04	23:15 (1.2 h)	resolved
Vercel	Increased Edge Function Invocation Failures in sfo1	Minor	22:04	23:15 (1.2 h)	resolved
npm	Degraded performance	Minor	22:32	23:13 (41 min)	resolved
Rippling	Intermittent errors while accessing Rippling	Minor	22:41	Dec 16, 2023, 00:30 (1.8 h)	resolved
Twilio	Multiple Verify Products Affected by Canada API Errors	Minor	23:09	Dec 16, 2023, 05:17 (6.1 h)	resolved
Grammarly	Grammarly verification and sign-up emails may not be delivered	Minor	23:11	Dec 16, 2023, 00:27 (1.3 h)	resolved
Twilio	SMS Delivery Delays to All Networks in Colombia Over a Subset Of Short Codes	Minor	23:48	23:50 (2 min)	resolved
Wise	Issue with GBP transfers	No impact listed	11:23	12:24 (1.0 h)	resolved
Netlify	Increase in Failed Edge Function Invocations on HP Edge	No impact listed	15:01	15:01 (0 min)	resolved
Sinch	Service degradation - Customer dashboard - Connect	No impact listed	17:03	Dec 19, 2023, 08:59 (4 d)	resolved
Discord	Some servers lagging/unavailable	No impact listed	21:32	22:37 (1.1 h)	resolved
Discord	We're investigating an elevated error rate which is causing API calls to fail	No impact listed	22:05	23:25 (1.3 h)	resolved

Still open from earlier days 11

Vendor	Incident	Impact	Started	Resolved	Status
Sinch	Delivery issues Kyivstar - Ukraine	Critical	Dec 12, 2023, 05:30	Dec 18, 2023, 20:31 (7 d)	resolved
Asana	Application and API downtime	Critical	Dec 14, 2023, 23:55	00:33 (38 min)	resolved
Scaleway	[Block-Storage] - FR-PAR-2 : Capacity increase	Major	Dec 14, 2023, 12:06	Dec 18, 2023, 16:11 (4 d)	resolved
Vonage	Ukraine SMS - Degradation affecting Kyivstar network	Minor	Dec 12, 2023, 05:47	Dec 18, 2023, 12:35 (6 d)	resolved
Twilio	SMS Delivery Delays to Kyivstar Network in Ukraine	Minor	Dec 12, 2023, 05:59	Dec 18, 2023, 12:50 (6 d)	resolved
Scaleway	[CONSOLE ELEMENTS] Login issues - 404 on renew JWT for some console users	Minor	Dec 14, 2023, 10:33	Dec 29, 2023, 13:59 (15 d)	resolved
RevenueCat	Offer code pricing is reported with price 0 for Apple transactions	Minor	Dec 14, 2023, 10:39	04:21 (18 h)	resolved
Twilio	MMS Delivery Failures to AT&T Network in the US from a Subset of Toll Free Numbers	Minor	Dec 14, 2023, 22:01	01:05 (3.1 h)	resolved
Bandwidth	Toll Free MMS Delays	Minor	Dec 14, 2023, 22:21	01:34 (3.2 h)	resolved
Vonage	USA MMS - degradation affecting AT&T MMS Toll-Free Numbers	Minor	Dec 14, 2023, 22:38	01:29 (2.9 h)	resolved
Plivo	Delivery delay on Inbound/Outbound toll-free MMS towards the US and Canada phone numbers	Minor	Dec 14, 2023, 22:51	01:20 (2.5 h)	resolved

Maintenance 5

Vendor	Incident	Impact	Started	Resolved	Status
Crusoe	[Scheduled] Crusoe Cloud Network Maintenance	Maintenance	03:00	04:01 (1.0 h)	resolved
Twilio	[Scheduled] Twilio's Messaging Services Feature is Undergoing a Routine Maintenance	Maintenance	07:00	08:00 (1.0 h)	resolved
Twilio	[Scheduled] Singapore Voice Carrier Partner Maintenance	Maintenance	16:00	18:00 (2.0 h)	resolved
Plivo	[Scheduled] Scheduled Maintenance : Service degradation on Voice Calls in the India region	Maintenance	18:30	22:31 (4.0 h)	resolved
Amplitude	[Scheduled] Data Processing Maintenance	Maintenance	22:01	Dec 16, 2023, 02:01 (4.0 h)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Smartsheet, Box, Grammarly, Bandwidth, Optimizely, Confluent, Aircall, Squarespace, Braze, Ashby, Discord, Twilio.

Cite this

49 vendor-reported incidents started on 2023-12-15 (UTC) across 30 vendors, 14 labelled major or critical by the vendor.

Title: Outages on December 15, 2023
Vendor: Rewindex daily outage roundup
Date: 2023-12-15 00:00 UTC
URL: https://rewindex.com/outages/2023-12-15

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