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CompaniesTwilioMonthly reportsDecember 2023

Twilio in December 2023: incidents, uptime and changes

137incidents posted
0labelled major or critical
100%free of major/critical
12.69%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 0 min, incident time 27.1 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Minor 121 · No impact listed 16

Incidents 137

IncidentImpactStartedDurationStatusDay
SMS Delivery Delay To And From Twilio Numbers Towards Multiple Network In South Africa Over A Subset Of Long CodeMinor3.5 hresolved12-01
AccSec Verizon US API Error - Unsupported SubscriberMinor3 dresolved12-01
Message Pricing Callbacks Not Being SentMinor20 minresolved12-01
SMS Delivery Failures on Altice Network in the USMinor7.3 hresolved12-01
SMS Delivery Delays to 3 (Hutchison 3G) Network in the United KingdomMinor8.3 hresolved12-01
SMS Delivery Delay To And From Twilio Numbers Towards Multiple Network In South Africa Over A Subset Of Long CodeMinor10 hresolved12-01
SMS Delivery Failures on Altice Network in the USMinor7 dresolved12-02
SMS Delivery Delays to Airtel Network in ZambiaMinor47 hresolved12-02
Inbound SMS Delivery Failures To A Subset Of Phone Numbers In ColombiaMinor14 hresolved12-03
SMS Delivery Delays to CTBC Network in BrazilMinor3.3 hresolved12-04
SMS Delivery Delays to Safaricom Network in KenyaMinor3.0 hresolved12-04
Flex Insights Delays and ErrorsNo impact listed0 minresolved12-04
SMS Delivery Delays to Malitel Network in MaliMinor45 hresolved12-04
SMS Delivery Delays to Zamtel Network in ZambiaMinor10 dresolved12-04
SMS Delivery Delays to Germany Vodafone NetworkMinor3.8 hresolved12-04
Inbound Call Failures due to high packet loss to a Subset of Brazil Phone NumbersMinor11 hresolved12-05
SMS Delivery Delays to Multiple Networks in BrazilMinor6.9 hresolved12-05
Our Engineers are Investigating an Issue with Lookup APINo impact listed32 minresolved12-05
SMS Delivery Delays to Multiple Networks in South AfricaMinor5.8 hresolved12-05
SMS Delivery Delays to/from Airtel Network in ZambiaMinor11 hresolved12-05
SMS Delivery Delay to Wataniya Network in PalestineMinor4.8 hresolved12-06
SMS and MMS Delivery Failures From and to T-Mobile Network in USMinor2.8 hresolved12-06
SMS Delivery Delays to Cubacel Network in CubaMinor7.9 hresolved12-06
SMS Delivery Delays to Cellcom and Pelephone Network in IsraelMinor6.6 hresolved12-06
SMS Delivery Delays to Orange Network in Sierra LeoneMinor7.3 hresolved12-06
SMS Delivery Delays to AT&T Network in MexicoMinor4.6 hresolved12-06
Subset of API requests are failing when rendering the ConsoleMinor1.5 hresolved12-06
SMS Delivery Report Delays to Africell Network in Sierra LeoneMinor11 dresolved12-06
SMS Delivery Delays to Orange Network in CameroonMinor5.2 hresolved12-06
SMS Delivery Failures to MTS Network in BelarusMinor7.8 hresolved12-06
Authy End Users Are Not Receiving Push One Touch VerificationsMinor3.8 hresolved12-06
On Call Engineers Are Investigating an Issue With ZipWhip USCell SMS Connectivity DownNo impact listed7 minresolved12-07
On Call Engineers are Investigating an Issue with Proxy ServiceNo impact listed15 minresolved12-07
SMS Delivery Delays to MTN Network in NigeriaMinor12 hresolved12-07
SMS Delivery Delays to MTN Network in Multiple CountriesMinor20 hresolved12-07
Multiple Product Errors in IE1Minor19 hresolved12-07
SMS Delivery Receipts Delay to Movistar Network in EcuadorMinor12 hresolved12-07
Automated Alert: Minimal Customer ImpactMinor1.2 hresolved12-07
SMS Delivery Report Delays to Megacom Network in KyrgyzstanMinor5.8 hresolved12-07
WhatsApp Sandbox DownMinor4.7 hresolved12-07
Inbound Call Failures to a Subset of Austria Phone NumbersMinor17 hresolved12-07
On Call Engineers are Investigating an issueNo impact listed4.1 hresolved12-07
SMS Delivery Receipt Delays To Multiple Brazil Networks.Minor2.7 hresolved12-08
SMS Delivery Delays When Sending Messages to Orange Network in CongoMinor25 hresolved12-08
SMS Delivery Receipts Delay to Maroc Telecom Network in MoroccoMinor3.9 hresolved12-08
On Call Engineers Are Investigating an Issue With Proxy and Account ServicesMinor23 minresolved12-08
Error Listing Support Articles on help.twilio.comMinor17 hresolved12-09
SMS Delivery Delay to Telkomsel Network in IndonesiaMinor6.1 hresolved12-09
Promotional Code Errors in the Twilio Console - Billing SectionMinor58 minresolved12-09
SMS Delivery Failures to Telenor Network in SwedenMinor3.4 hresolved12-09
SMS Delivery Delays to the Viaero Wireless Network in United StatesMinor6.4 hresolved12-09
SMS Delivery Failures to Viettel Network in TanzaniaMinor16 hresolved12-10
SMS Delivery Delays to Wind Hellas Network in GreeceMinor16 hresolved12-10
SMS Delivery Delays to Movitel network in MozambiqueMinor9.7 hresolved12-10
SMS Delivery Failures to Telenor Network in SwedenMinor5.6 hresolved12-11
Twilio Flex Returning Incorrect Value For Assigned TasksMinor1.5 hresolved12-11
SMS Delivery Delays to MobiFone Network in VietnamMinor5.5 hresolved12-11
Our Link Shortening Service Was Degraded for 20 MinutesNo impact listed0 minresolved12-11
SMS Delivery Report Delays When Sending to US Cellular Corp from a Subset of Short CodesMinor8.8 hresolved12-11
SMS Delivery Delays to Orange Network in CameroonMinor14 hresolved12-11
Programmable Voice customers using inbound and outbound calls are seeing an elevated level of 500 errors.Minor2.3 hresolved12-12
SMS Delivery Delays to Kyivstar Network in UkraineMinor6 dresolved12-12
Flex, Conversations and Sync Products AffectedNo impact listed0 minresolved12-12
SMS Delivery Delays to Vodafone Network in AlbaniaMinor4.8 hresolved12-12
Invalid Special Characters Rendering for Japanese InvoicesMinor2 dresolved12-12
SMS Delivery Delays to Safaricom Network in KenyaMinor8.8 hresolved12-12
Orchestration Requests Going to Websockets Gateway Receiving Error 500.Minor55 minresolved12-12
SMS Delivery Receipts Delay to US Cellular Corp from a Subset of Short CodesMinor9.0 hresolved12-12
SMS Delivery Delays To DigiTel C.A. Network In VenezuelaMinor6.9 hresolved12-13
Inbound Call Failures From a Subset of Denmark NumbersMinor7.0 hresolved12-13
SMS Delivery Delays and Failures to Izzi Telecom Network in MexicoMinor19 hresolved12-13
Automated Alert: Minimal Customer ImpactNo impact listed38 minresolved12-14
SMS Delivery Delays to Claro Network in BrazilMinor8.7 hresolved12-14
SMS Delivery Failures to GrameenPhone Network in BangladeshMinor4.9 hresolved12-14
SMS Delivery Failures to Telenor Network in PakistanMinor4.5 hresolved12-14
SMS Delivery Delays to US Cellular in the United States From a Subset of ShortcodesMinor6.1 hresolved12-14
False Emails Triggered for Toll-Free Number RejectionNo impact listed0 minresolved12-14
Automated Alert: Minimal Customer ImpactNo impact listed0 minresolved12-14
Customers Not Billed For Using Verify WhatsApp ChannelNo impact listed0 minresolved12-14
MMS Delivery Failures to AT&T Network in the US from a Subset of Toll Free NumbersMinor3.1 hresolved12-14
SMS Delivery Delays to Google Voice Network in the US for a Subset of Short CodesMinor15 hresolved12-15
SMS Delivery Delays to US Cellular in the United States from a Subset of Short CodesMinor14 hresolved12-15
SMS Delivery Delays to CTBC/Algar Telecom in BrazilMinor4.8 hresolved12-15
A2P Onboarding Registration Wizard Timing out/Looping in Twilio Console for 10DLC Sole Proprietor RegistrationsMinor3.3 hresolved12-15
SMS Delivery Delays to Cellularone NE Arizona Network in the USMinor8.9 hresolved12-15
Multiple Verify Products Affected by Canada API ErrorsMinor6.1 hresolved12-15
SMS Delivery Delays to All Networks in Colombia Over a Subset Of Short CodesMinor2 minresolved12-15
SMS Delivery Delays to Globe Network in PhilippinesMinor7.4 hresolved12-16
Elevated 500s from account manager serviceMinor1.7 hresolved12-16
Call Issues in Programmable Voice ServicesNo impact listed0 minresolved12-16
SMS Delivery Delays To CTBC/Algar Telecom Network In BrazilMinor4.7 hresolved12-17
Call Failures to Indonesia Twilio Phone NumbersMinor4.7 hresolved12-18
Unable to to Create New AccountsMinor3.3 hresolved12-18
SMS Delivery Delays to Telefonica network in MexicoMinor3.1 hresolved12-19
MMS Delivery Delays to AT&T Network in the US From a Subset of Toll Free NumbersMinor1.4 hresolved12-19
Connectivity Lost on ~10% Super SIM DevicesMinor2.4 hresolved12-19
Inbound Call Failures to Jamaica Phone NumbersMinor4.5 hresolved12-19
Issue With Severless Functions and AssetsMinor1.6 hresolved12-19
Issue With Severless Functions and AssetsMinor4.3 hresolved12-19
SMS Delivery Delays to Onvoy Spectrum in the US for a Subset of Long CodesMinor8.8 hresolved12-19
Retrieving Call List FailureMinor2.2 hresolved12-20
SMS Delivery Delays to Kyivstar Networks in UkraineMinor8.7 hresolved12-20
Inbound Call Failures from a Subset of Twilio Denmark Phone NumbersMinor12 hresolved12-20
Inbound Call Failures from a Subset of Twilio Spain Phone NumbersMinor2.7 hresolved12-20
SMS Delivery Delays to Telenor Network in MyanmarMinor3.0 hresolved12-20
SMS Delivery Delays to Ooredoo Network in MyanmarMinor4.8 hresolved12-21
Flex, Conversations and Sync Products Affected in the US RegionMinor3.0 hresolved12-21
Verify AffectedNo impact listed0 minresolved12-21
SMS Delivery Delays to the Moroc Telecom Network in MoroccoMinor4.5 hresolved12-22
SMS Delivery Failure to Telecom of Kosovo J.S.C (Vala) Network in Kosovo via a Subset of Twilio NumbersMinor34 hresolved12-24
SMS Delivery Delays to Multiple Networks in Mexico via a Subset of Twilio Domestic NumbersMinor2.9 hresolved12-24
SMS Delivery Delays To Movilnet Network In VenezuelaMinor4.8 hresolved12-24
SMS Delivery Delays to and From Ireland Over a Subset of ShortcodesMinor3.0 hresolved12-25
Inbound Message Delivery Delays to US Twilio Phone NumbersMinor5.5 hresolved12-26
SMS Delivery Delays to the Altice Network in the USMinor4.8 hresolved12-26
SMS Delivery Delays to the Viettel Network in TanzaniaMinor6.5 hresolved12-26
SMS Delivery Delays to Jawwal (Palestine Telecomm) Network in PalestineMinor25 hresolved12-26
SMS Delivery Delays to Multiple Networks in the US for a Subset of Short CodesMinor5.4 hresolved12-26
SMS Delivery Delays to Altice Network In US from a Subset Of Toll Free NumbersMinor3.4 hresolved12-27
SMS Delivery Failures to Telefonica Network In Mexico via Subset of ShortcodesMinor2.8 hresolved12-27
SMS Delivery Delays to Tim - Claro and Viva Networks in BrazilMinor10.0 hresolved12-27
Automated Alert: Minimal Customer ImpactNo impact listed29 minresolved12-27
SMS Delivery Delays to Vaiero Network in the US Over a Subset of Long-CodesMinor11 hresolved12-27
New WhatsApp Numbers Onboarding Experiencing Intermittent FailuresMinor9 dresolved12-27
SMS Delivery Delays to Asia Cell Network in IraqMinor6.9 hresolved12-28
SMS Delivery Delays to Orange Network In IsraelMinor3.1 hresolved12-28
SMS Delivery Delays to Altan Redes Network in MexicoMinor2.4 hresolved12-28
SMS Delivery Delay To Claro Network In BrazilMinor3.0 hresolved12-29
SMS Delivery Delays to Mobilis Network in AlgeriaMinor3.1 hresolved12-29
SMS Delivery Delays to Maroc Telecom Network in MoroccoMinor11 hresolved12-29
SMS Delivery Failures on MTN Network in SudanMinor23 hresolved12-29
SMS Delivery Delays to Movistar Network in MexicoMinor14 hresolved12-29
SMS Delivery Delay to Twilio Phone Numbers in the US Over a Subset of ShortcodeMinor32 hresolved12-30
SMS Delivery Delays to Tigo Network in SenegalNo impact listed12 hresolved12-30
SMS Delivery Receipt Delays to IAM Network in MoroccoMinor3.0 hresolved12-30
SMS Delivery Delays to MTN Network in SudanMinor22 hresolved12-31
Twilio Recordings AffectedNo impact listed0 minresolved12-31

Maintenance 65

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Cite this

Twilio posted 137 status incidents in December 2023 (0 major or critical); 0 price changes and 0 notable page changes observed.

Title
Twilio in December 2023
Vendor
Twilio
Date
URL
https://rewindex.com/company/twilio/2023/12

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