SMS Delivery Delay To And From Twilio Numbers Towards Multiple Network In South Africa Over A Subset Of Long Code MinorDec 1, 2023, 04:43 3.5 h resolved 12-01 AccSec Verizon US API Error - Unsupported Subscriber MinorDec 1, 2023, 06:59 3 d resolved 12-01 Message Pricing Callbacks Not Being Sent MinorDec 1, 2023, 10:05 20 min resolved 12-01 SMS Delivery Failures on Altice Network in the US MinorDec 1, 2023, 16:16 7.3 h resolved 12-01 SMS Delivery Delays to 3 (Hutchison 3G) Network in the United Kingdom MinorDec 1, 2023, 18:22 8.3 h resolved 12-01 SMS Delivery Delay To And From Twilio Numbers Towards Multiple Network In South Africa Over A Subset Of Long Code MinorDec 1, 2023, 21:44 10 h resolved 12-01 SMS Delivery Failures on Altice Network in the US MinorDec 2, 2023, 03:01 7 d resolved 12-02 SMS Delivery Delays to Airtel Network in Zambia MinorDec 2, 2023, 22:55 47 h resolved 12-02 Inbound SMS Delivery Failures To A Subset Of Phone Numbers In Colombia MinorDec 3, 2023, 04:55 14 h resolved 12-03 SMS Delivery Delays to CTBC Network in Brazil MinorDec 4, 2023, 19:16 3.3 h resolved 12-04 SMS Delivery Delays to Safaricom Network in Kenya MinorDec 4, 2023, 19:34 3.0 h resolved 12-04 Flex Insights Delays and Errors No impact listedDec 4, 2023, 20:04 0 min resolved 12-04 SMS Delivery Delays to Malitel Network in Mali MinorDec 4, 2023, 21:59 45 h resolved 12-04 SMS Delivery Delays to Zamtel Network in Zambia MinorDec 4, 2023, 23:02 10 d resolved 12-04 SMS Delivery Delays to Germany Vodafone Network MinorDec 4, 2023, 23:14 3.8 h resolved 12-04 Inbound Call Failures due to high packet loss to a Subset of Brazil Phone Numbers MinorDec 5, 2023, 13:23 11 h resolved 12-05 SMS Delivery Delays to Multiple Networks in Brazil MinorDec 5, 2023, 15:44 6.9 h resolved 12-05 Our Engineers are Investigating an Issue with Lookup API No impact listedDec 5, 2023, 16:34 32 min resolved 12-05 SMS Delivery Delays to Multiple Networks in South Africa MinorDec 5, 2023, 18:02 5.8 h resolved 12-05 SMS Delivery Delays to/from Airtel Network in Zambia MinorDec 5, 2023, 20:17 11 h resolved 12-05 SMS Delivery Delay to Wataniya Network in Palestine MinorDec 6, 2023, 01:50 4.8 h resolved 12-06 SMS and MMS Delivery Failures From and to T-Mobile Network in US MinorDec 6, 2023, 05:40 2.8 h resolved 12-06 SMS Delivery Delays to Cubacel Network in Cuba MinorDec 6, 2023, 11:23 7.9 h resolved 12-06 SMS Delivery Delays to Cellcom and Pelephone Network in Israel MinorDec 6, 2023, 11:31 6.6 h resolved 12-06 SMS Delivery Delays to Orange Network in Sierra Leone MinorDec 6, 2023, 11:55 7.3 h resolved 12-06 SMS Delivery Delays to AT&T Network in Mexico MinorDec 6, 2023, 13:08 4.6 h resolved 12-06 Subset of API requests are failing when rendering the Console MinorDec 6, 2023, 16:18 1.5 h resolved 12-06 SMS Delivery Report Delays to Africell Network in Sierra Leone MinorDec 6, 2023, 19:29 11 d resolved 12-06 SMS Delivery Delays to Orange Network in Cameroon MinorDec 6, 2023, 21:38 5.2 h resolved 12-06 SMS Delivery Failures to MTS Network in Belarus MinorDec 6, 2023, 21:51 7.8 h resolved 12-06 Authy End Users Are Not Receiving Push One Touch Verifications MinorDec 6, 2023, 21:58 3.8 h resolved 12-06 On Call Engineers Are Investigating an Issue With ZipWhip USCell SMS Connectivity Down No impact listedDec 7, 2023, 06:44 7 min resolved 12-07 On Call Engineers are Investigating an Issue with Proxy Service No impact listedDec 7, 2023, 07:01 15 min resolved 12-07 SMS Delivery Delays to MTN Network in Nigeria MinorDec 7, 2023, 07:44 12 h resolved 12-07 SMS Delivery Delays to MTN Network in Multiple Countries MinorDec 7, 2023, 09:53 20 h resolved 12-07 Multiple Product Errors in IE1 MinorDec 7, 2023, 10:28 19 h resolved 12-07 SMS Delivery Receipts Delay to Movistar Network in Ecuador MinorDec 7, 2023, 14:09 12 h resolved 12-07 Automated Alert: Minimal Customer Impact MinorDec 7, 2023, 15:41 1.2 h resolved 12-07 SMS Delivery Report Delays to Megacom Network in Kyrgyzstan MinorDec 7, 2023, 16:46 5.8 h resolved 12-07 WhatsApp Sandbox Down MinorDec 7, 2023, 20:35 4.7 h resolved 12-07 Inbound Call Failures to a Subset of Austria Phone Numbers MinorDec 7, 2023, 21:30 17 h resolved 12-07 On Call Engineers are Investigating an issue No impact listedDec 7, 2023, 23:37 4.1 h resolved 12-07 SMS Delivery Receipt Delays To Multiple Brazil Networks. MinorDec 8, 2023, 15:51 2.7 h resolved 12-08 SMS Delivery Delays When Sending Messages to Orange Network in Congo MinorDec 8, 2023, 16:01 25 h resolved 12-08 SMS Delivery Receipts Delay to Maroc Telecom Network in Morocco MinorDec 8, 2023, 20:15 3.9 h resolved 12-08 On Call Engineers Are Investigating an Issue With Proxy and Account Services MinorDec 8, 2023, 23:37 23 min resolved 12-08 Error Listing Support Articles on help.twilio.com MinorDec 9, 2023, 04:44 17 h resolved 12-09 SMS Delivery Delay to Telkomsel Network in Indonesia MinorDec 9, 2023, 05:19 6.1 h resolved 12-09 Promotional Code Errors in the Twilio Console - Billing Section MinorDec 9, 2023, 16:35 58 min resolved 12-09 SMS Delivery Failures to Telenor Network in Sweden MinorDec 9, 2023, 17:14 3.4 h resolved 12-09 SMS Delivery Delays to the Viaero Wireless Network in United States MinorDec 9, 2023, 20:29 6.4 h resolved 12-09 SMS Delivery Failures to Viettel Network in Tanzania MinorDec 10, 2023, 06:11 16 h resolved 12-10 SMS Delivery Delays to Wind Hellas Network in Greece MinorDec 10, 2023, 13:10 16 h resolved 12-10 SMS Delivery Delays to Movitel network in Mozambique MinorDec 10, 2023, 23:39 9.7 h resolved 12-10 SMS Delivery Failures to Telenor Network in Sweden MinorDec 11, 2023, 04:50 5.6 h resolved 12-11 Twilio Flex Returning Incorrect Value For Assigned Tasks MinorDec 11, 2023, 07:03 1.5 h resolved 12-11 SMS Delivery Delays to MobiFone Network in Vietnam MinorDec 11, 2023, 08:14 5.5 h resolved 12-11 Our Link Shortening Service Was Degraded for 20 Minutes No impact listedDec 11, 2023, 19:57 0 min resolved 12-11 SMS Delivery Report Delays When Sending to US Cellular Corp from a Subset of Short Codes MinorDec 11, 2023, 22:00 8.8 h resolved 12-11 SMS Delivery Delays to Orange Network in Cameroon MinorDec 11, 2023, 23:23 14 h resolved 12-11 Programmable Voice customers using inbound and outbound calls are seeing an elevated level of 500 errors. MinorDec 12, 2023, 02:38 2.3 h resolved 12-12 SMS Delivery Delays to Kyivstar Network in Ukraine MinorDec 12, 2023, 05:59 6 d resolved 12-12 Flex, Conversations and Sync Products Affected No impact listedDec 12, 2023, 08:45 0 min resolved 12-12 SMS Delivery Delays to Vodafone Network in Albania MinorDec 12, 2023, 11:34 4.8 h resolved 12-12 Invalid Special Characters Rendering for Japanese Invoices MinorDec 12, 2023, 13:18 2 d resolved 12-12 SMS Delivery Delays to Safaricom Network in Kenya MinorDec 12, 2023, 15:59 8.8 h resolved 12-12 Orchestration Requests Going to Websockets Gateway Receiving Error 500. MinorDec 12, 2023, 19:32 55 min resolved 12-12 SMS Delivery Receipts Delay to US Cellular Corp from a Subset of Short Codes MinorDec 12, 2023, 20:35 9.0 h resolved 12-12 SMS Delivery Delays To DigiTel C.A. Network In Venezuela MinorDec 13, 2023, 04:41 6.9 h resolved 12-13 Inbound Call Failures From a Subset of Denmark Numbers MinorDec 13, 2023, 14:39 7.0 h resolved 12-13 SMS Delivery Delays and Failures to Izzi Telecom Network in Mexico MinorDec 13, 2023, 16:49 19 h resolved 12-13 Automated Alert: Minimal Customer Impact No impact listedDec 14, 2023, 05:51 38 min resolved 12-14 SMS Delivery Delays to Claro Network in Brazil MinorDec 14, 2023, 08:45 8.7 h resolved 12-14 SMS Delivery Failures to GrameenPhone Network in Bangladesh MinorDec 14, 2023, 14:10 4.9 h resolved 12-14 SMS Delivery Failures to Telenor Network in Pakistan MinorDec 14, 2023, 14:50 4.5 h resolved 12-14 SMS Delivery Delays to US Cellular in the United States From a Subset of Shortcodes MinorDec 14, 2023, 17:50 6.1 h resolved 12-14 False Emails Triggered for Toll-Free Number Rejection No impact listedDec 14, 2023, 19:24 0 min resolved 12-14 Automated Alert: Minimal Customer Impact No impact listedDec 14, 2023, 19:33 0 min resolved 12-14 Customers Not Billed For Using Verify WhatsApp Channel No impact listedDec 14, 2023, 21:19 0 min resolved 12-14 MMS Delivery Failures to AT&T Network in the US from a Subset of Toll Free Numbers MinorDec 14, 2023, 22:01 3.1 h resolved 12-14 SMS Delivery Delays to Google Voice Network in the US for a Subset of Short Codes MinorDec 15, 2023, 00:00 15 h resolved 12-15 SMS Delivery Delays to US Cellular in the United States from a Subset of Short Codes MinorDec 15, 2023, 01:10 14 h resolved 12-15 SMS Delivery Delays to CTBC/Algar Telecom in Brazil MinorDec 15, 2023, 15:35 4.8 h resolved 12-15 A2P Onboarding Registration Wizard Timing out/Looping in Twilio Console for 10DLC Sole Proprietor Registrations MinorDec 15, 2023, 16:05 3.3 h resolved 12-15 SMS Delivery Delays to Cellularone NE Arizona Network in the US MinorDec 15, 2023, 17:18 8.9 h resolved 12-15 Multiple Verify Products Affected by Canada API Errors MinorDec 15, 2023, 23:09 6.1 h resolved 12-15 SMS Delivery Delays to All Networks in Colombia Over a Subset Of Short Codes MinorDec 15, 2023, 23:48 2 min resolved 12-15 SMS Delivery Delays to Globe Network in Philippines MinorDec 16, 2023, 02:36 7.4 h resolved 12-16 Elevated 500s from account manager service MinorDec 16, 2023, 04:39 1.7 h resolved 12-16 Call Issues in Programmable Voice Services No impact listedDec 16, 2023, 16:39 0 min resolved 12-16 SMS Delivery Delays To CTBC/Algar Telecom Network In Brazil MinorDec 17, 2023, 14:57 4.7 h resolved 12-17 Call Failures to Indonesia Twilio Phone Numbers MinorDec 18, 2023, 15:31 4.7 h resolved 12-18 Unable to to Create New Accounts MinorDec 18, 2023, 16:06 3.3 h resolved 12-18 SMS Delivery Delays to Telefonica network in Mexico MinorDec 19, 2023, 04:24 3.1 h resolved 12-19 MMS Delivery Delays to AT&T Network in the US From a Subset of Toll Free Numbers MinorDec 19, 2023, 17:54 1.4 h resolved 12-19 Connectivity Lost on ~10% Super SIM Devices MinorDec 19, 2023, 18:10 2.4 h resolved 12-19 Inbound Call Failures to Jamaica Phone Numbers MinorDec 19, 2023, 18:27 4.5 h resolved 12-19 Issue With Severless Functions and Assets MinorDec 19, 2023, 18:29 1.6 h resolved 12-19 Issue With Severless Functions and Assets MinorDec 19, 2023, 20:25 4.3 h resolved 12-19 SMS Delivery Delays to Onvoy Spectrum in the US for a Subset of Long Codes MinorDec 19, 2023, 22:33 8.8 h resolved 12-19 Retrieving Call List Failure MinorDec 20, 2023, 04:34 2.2 h resolved 12-20 SMS Delivery Delays to Kyivstar Networks in Ukraine MinorDec 20, 2023, 05:08 8.7 h resolved 12-20 Inbound Call Failures from a Subset of Twilio Denmark Phone Numbers MinorDec 20, 2023, 10:53 12 h resolved 12-20 Inbound Call Failures from a Subset of Twilio Spain Phone Numbers MinorDec 20, 2023, 17:14 2.7 h resolved 12-20 SMS Delivery Delays to Telenor Network in Myanmar MinorDec 20, 2023, 23:55 3.0 h resolved 12-20 SMS Delivery Delays to Ooredoo Network in Myanmar MinorDec 21, 2023, 05:37 4.8 h resolved 12-21 Flex, Conversations and Sync Products Affected in the US Region MinorDec 21, 2023, 10:48 3.0 h resolved 12-21 Verify Affected No impact listedDec 21, 2023, 15:16 0 min resolved 12-21 SMS Delivery Delays to the Moroc Telecom Network in Morocco MinorDec 22, 2023, 21:57 4.5 h resolved 12-22 SMS Delivery Failure to Telecom of Kosovo J.S.C (Vala) Network in Kosovo via a Subset of Twilio Numbers MinorDec 24, 2023, 07:14 34 h resolved 12-24 SMS Delivery Delays to Multiple Networks in Mexico via a Subset of Twilio Domestic Numbers MinorDec 24, 2023, 08:02 2.9 h resolved 12-24 SMS Delivery Delays To Movilnet Network In Venezuela MinorDec 24, 2023, 11:40 4.8 h resolved 12-24 SMS Delivery Delays to and From Ireland Over a Subset of Shortcodes MinorDec 25, 2023, 18:37 3.0 h resolved 12-25 Inbound Message Delivery Delays to US Twilio Phone Numbers MinorDec 26, 2023, 01:29 5.5 h resolved 12-26 SMS Delivery Delays to the Altice Network in the US MinorDec 26, 2023, 02:43 4.8 h resolved 12-26 SMS Delivery Delays to the Viettel Network in Tanzania MinorDec 26, 2023, 06:05 6.5 h resolved 12-26 SMS Delivery Delays to Jawwal (Palestine Telecomm) Network in Palestine MinorDec 26, 2023, 08:06 25 h resolved 12-26 SMS Delivery Delays to Multiple Networks in the US for a Subset of Short Codes MinorDec 26, 2023, 18:16 5.4 h resolved 12-26 SMS Delivery Delays to Altice Network In US from a Subset Of Toll Free Numbers MinorDec 27, 2023, 03:19 3.4 h resolved 12-27 SMS Delivery Failures to Telefonica Network In Mexico via Subset of Shortcodes MinorDec 27, 2023, 10:07 2.8 h resolved 12-27 SMS Delivery Delays to Tim - Claro and Viva Networks in Brazil MinorDec 27, 2023, 14:21 10.0 h resolved 12-27 Automated Alert: Minimal Customer Impact No impact listedDec 27, 2023, 17:19 29 min resolved 12-27 SMS Delivery Delays to Vaiero Network in the US Over a Subset of Long-Codes MinorDec 27, 2023, 20:00 11 h resolved 12-27 New WhatsApp Numbers Onboarding Experiencing Intermittent Failures MinorDec 27, 2023, 21:09 9 d resolved 12-27 SMS Delivery Delays to Asia Cell Network in Iraq MinorDec 28, 2023, 10:06 6.9 h resolved 12-28 SMS Delivery Delays to Orange Network In Israel MinorDec 28, 2023, 11:38 3.1 h resolved 12-28 SMS Delivery Delays to Altan Redes Network in Mexico MinorDec 28, 2023, 21:19 2.4 h resolved 12-28 SMS Delivery Delay To Claro Network In Brazil MinorDec 29, 2023, 02:22 3.0 h resolved 12-29 SMS Delivery Delays to Mobilis Network in Algeria MinorDec 29, 2023, 09:36 3.1 h resolved 12-29 SMS Delivery Delays to Maroc Telecom Network in Morocco MinorDec 29, 2023, 20:57 11 h resolved 12-29 SMS Delivery Failures on MTN Network in Sudan MinorDec 29, 2023, 21:30 23 h resolved 12-29 SMS Delivery Delays to Movistar Network in Mexico MinorDec 29, 2023, 23:47 14 h resolved 12-29 SMS Delivery Delay to Twilio Phone Numbers in the US Over a Subset of Shortcode MinorDec 30, 2023, 07:15 32 h resolved 12-30 SMS Delivery Delays to Tigo Network in Senegal No impact listedDec 30, 2023, 13:24 12 h resolved 12-30 SMS Delivery Receipt Delays to IAM Network in Morocco MinorDec 30, 2023, 23:48 3.0 h resolved 12-30 SMS Delivery Delays to MTN Network in Sudan MinorDec 31, 2023, 21:01 22 h resolved 12-31 Twilio Recordings Affected No impact listedDec 31, 2023, 22:06 0 min resolved 12-31