Outages by dayDecember 21, 2023

Outages on December 21, 2023

UTC day 2023-12-21 (Dec 21, 2023, 00:00 to Dec 21, 2023, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

28incidents started

6labelled major or critical

22vendors with a new incident

7still open from earlier days

By vendor label: Critical 2 · Major 4 · Minor 14 · No impact listed 8 · 8 maintenance

Incidents started this day 28

Vendor	Incident	Impact	Started	Resolved	Status
Vanta	Questionnaire Automation and Trustpage Trust Centers failing to load for logged-in users	Critical	10:03	12:11 (2.1 h)	resolved
PandaDoc	Can't create, view and edit documents	Critical	12:58	19:00 (6.0 h)	resolved
Render	Public API Issues	Major	16:42	17:09 (27 min)	resolved
Bandwidth	Bandwidth International Market Impairment - Puerto Rico	Major	19:33	21:14 (1.7 h)	resolved
Harness	Pipeline initialization failures observed while resolving environment variable expressions.	Major	22:05	22:37 (32 min)	resolved
Linode (Akamai)	Connectivity Issue -- Platform Operations, Cloud Manager, and API	Major	23:47	Dec 22, 2023, 02:39 (2.9 h)	resolved
Confluence	Service Disruptions Affecting Confluence	Minor	01:45	04:21 (2.6 h)	resolved
Plivo	Service degradation on Voice Calls in the India Bangalore region	Minor	04:43	Dec 23, 2023, 09:44 (2 d)	resolved
Vonage	Myanmar SMS - Delivery Degradation towards Ooredoo Network	Minor	05:21	09:50 (4.5 h)	resolved
DigitalOcean	Spaces Availability in SGP1	Minor	05:34	21:04 (16 h)	resolved
Twilio	SMS Delivery Delays to Ooredoo Network in Myanmar	Minor	05:37	10:23 (4.8 h)	resolved
Sinch	Sinch support number - Incoming call issues	Minor	06:37	07:38 (1.0 h)	resolved
Twilio	Flex, Conversations and Sync Products Affected in the US Region	Minor	10:48	13:50 (3.0 h)	resolved
Scaleway	[Webhosting] Mail Issue on classic offers	Minor	11:07	Dec 22, 2023, 13:58 (27 h)	resolved
Scaleway	[Block Storage]-High load on some BLKv1 nodes on PAR1	Minor	11:08	Dec 22, 2023, 09:36 (22 h)	resolved
Daily	Degraded logging and metrics API performance	Minor	14:04	23:49 (9.8 h)	resolved
v0	Elevated OG Image Generation Error Rates	Minor	16:51	18:38 (1.8 h)	resolved
Vercel	Elevated OG Image Generation Error Rates	Minor	16:51	18:38 (1.8 h)	resolved
Lever	Lever Hire page error	Minor	18:35	Dec 28, 2023, 16:55 (7 d)	resolved
ngrok	dashboard.ngrok.com is degraded with some state not displaying	Minor	20:47	21:35 (48 min)	resolved
Canva	Clicking links on newly shared Canvas Assignments refuses to connect	No impact listed	00:00	Jan 21, 2024, 23:19 (32 d)	resolved
Plivo	Intermittent Call failure in the India region	No impact listed	01:00	01:00 (0 min)	resolved
Runway	We’re observing occasional errors where generations are returning noise. We are rolling out a potential fix.	No impact listed	04:11	04:36 (25 min)	resolved
v0	Elevated reports of INTERNAL_SERVER_ERROR	No impact listed	04:34	04:34 (0 min)	resolved
Vercel	Elevated reports of INTERNAL_SERVER_ERROR	No impact listed	04:34	04:34 (0 min)	resolved
RudderStack	Ingestion got affected for enterprise customers in EU region.	No impact listed	10:24	10:24 (0 min)	resolved
Snyk	[Upcoming Jan 16th 2024] DNS Change - possible breaking change if using IP allow list for traffic to Snyk	No impact listed	11:06	Jan 18, 2024, 10:48 (28 d)	resolved
Twilio	Verify Affected	No impact listed	15:16	15:16 (0 min)	resolved

Still open from earlier days 7

Vendor	Incident	Impact	Started	Resolved	Status
Grain	Zoom join failures	Critical	Dec 19, 2023, 15:33	Jan 19, 2024, 17:40 (31 d)	resolved
Scaleway	[CONSOLE ELEMENTS] Login issues - 404 on renew JWT for some console users	Minor	Dec 14, 2023, 10:33	Dec 29, 2023, 13:59 (15 d)	resolved
Scaleway	[DEDIRACK] Opcore support unavailable	Minor	Dec 19, 2023, 14:48	Jul 15, 2024, 10:17 (209 d)	resolved
Vonage	Spain SMS - Degradation of 2 Way SMS on a subset of Spain Long Virtual Numbers	Minor	Dec 20, 2023, 13:08	Dec 23, 2023, 08:20 (3 d)	resolved
Twilio	SMS Delivery Delays to Telenor Network in Myanmar	Minor	Dec 20, 2023, 23:55	02:53 (3.0 h)	resolved
crates.io	crates.io database maintenance	No impact listed	Dec 20, 2023, 14:31	11:13 (21 h)	resolved
Discord	Rotterdam voice region is down	No impact listed	Dec 20, 2023, 20:20	00:49 (4.5 h)	resolved

Maintenance 8

Vendor	Incident	Impact	Started	Resolved	Status
Aptible	[Scheduled] Git server maintenance	Maintenance	02:00	02:11 (11 min)	resolved
Twilio	[Scheduled] Russia SMS Carrier Maintenance - MTN	Maintenance	04:30	06:31 (2.0 h)	resolved
Coralogix	[Scheduled] Incident Management Backend Upgrade	Maintenance	10:00	11:00 (1.0 h)	resolved
Jupyter (Anaconda)	[Scheduled] anaconda.org: Maintenance might impact performance slightly	Maintenance	12:00	12:55 (55 min)	resolved
Twilio	[Scheduled] Mexico SMS Carrier Maintenance - AT&T	Maintenance	15:00	16:00 (1.0 h)	resolved
Vonage	[Scheduled] Mexico SMS - Planned Maintenance affecting AT&T Mexico	Maintenance	15:00	16:00 (1.0 h)	resolved
Vonage	[Scheduled] Russia SMS - Planned maintenance affecting MTS	Maintenance	16:30	18:30 (2.0 h)	resolved
Maven Central	[Scheduled] Staging operations piling up on s01.oss.sonatype.org	Maintenance	22:10	Dec 22, 2023, 02:10 (4.0 h)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Vanta, PandaDoc, Render, Bandwidth, Harness, Linode (Akamai), Confluence, Plivo, Vonage, DigitalOcean, Twilio, Sinch.

Cite this

28 vendor-reported incidents started on 2023-12-21 (UTC) across 22 vendors, 6 labelled major or critical by the vendor.

Title: Outages on December 21, 2023
Vendor: Rewindex daily outage roundup
Date: 2023-12-21 00:00 UTC
URL: https://rewindex.com/outages/2023-12-21

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