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CompaniesTwilioMonthly reportsJanuary 2024

Twilio in January 2024: incidents, uptime and changes

131incidents posted
0labelled major or critical
100%free of major/critical
7.33%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 0 min, incident time 28.7 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Minor 117 · No impact listed 14

Incidents 131

IncidentImpactStartedDurationStatusDay
SMS Delivery Delays to America Net Network in BrazilMinor17 hresolved01-01
SMS Delivery Failure To Etisalat Network In EgyptMinor8.9 hresolved01-01
SMS Delivery Delays to Celcom Network in MalaysiaMinor8.6 hresolved01-02
SMS Delivery Delays to Celcom Network in Malaysia Using Domestic LongcodesMinor2.7 hresolved01-03
SMS Delivery Delays to Cubacel in CubaMinor2.9 hresolved01-03
SMS Delivery Delays to Moov Network in NigerMinor27 hresolved01-03
SMS Delivery Delays to Vodafone Network in IrelandMinor5.0 hresolved01-04
SMS Delivery Delays to TIM Network in BrazilMinor5.1 hresolved01-04
SMS Delivery Failures to the US Cellular Network in United States via a Subset of Short CodesMinor14 hresolved01-04
SMS Delivery Delay To Telesur Network In EcuadorMinor2.1 hresolved01-05
SMS Delivery Failures To All Networks In MexicoMinor4.8 hresolved01-05
SMS Delivery Delays to Vala Network in KosovoMinor4.4 hresolved01-05
Customers Are Unable to Join Invitations in the ConsoleMinor3.8 hresolved01-05
Call Quality Issues to a Subset of Indonesian Phone NumbersMinor3.6 hresolved01-05
SMS Delivery Failures to US Cellular Network in the United States via a Subset of Short CodesMinor17 hresolved01-05
SMS Delivery Delays to Altan Network in MexicoMinor2.9 hresolved01-06
Outbound Call Quality Issues to a Subset of Indonesian Phone NumbersMinor47 hresolved01-06
SMS Delivery Delays to Telesom Network in SomaliaMinor7.9 hresolved01-07
Inbound Call Failures to a Subset of Thailand NumbersMinor7.6 hresolved01-08
Automated Alert: No Customer ImpactMinor37 minresolved01-08
SMS Delivery Delays to US Small Networks and Canada ISP Telecom Over Subset of ShortcodesMinor3.8 hresolved01-09
SMS Delivery Delays to Multiple Networks in BrazilMinor7.6 hresolved01-09
SMS Delivery Delays to Appalachian Wireless Network in the USMinor7.0 hresolved01-09
SMS Delivery Delays to Zenvia Network in BrazilMinor1.1 hresolved01-09
5xx Errors for Calls Fetches and DeletesMinor1.6 hresolved01-09
SMS Delivery Delays to Multiple Networks in South Africa Over a Subset of Long CodesMinor3.0 hresolved01-10
Call Failures to Claro Mobile Subscribers in Puerto RicoMinor11 hresolved01-10
SMS Delivery Delays to Tigo Network in ChadMinor8.8 hresolved01-10
SMS Delivery Delays and Failures to Telikom Network in Papua New GuineaMinor6.2 hresolved01-11
Elevated Rate of HTTP 500 Errors During Accept Invites for Incoming Tasks in Flex Agent DesktopMinor2.0 hresolved01-11
Trial Phone Numbers Provisioning Impacted During SignupMinor2.6 hresolved01-11
SMS Delivery Delays to Proximus Mobility Network in the United States of AmericaMinor5.5 hresolved01-11
Billing Services, Account Actions and Phone Numbers ImpactedNo impact listed1.1 hresolved01-11
Migrated Legacy WhatsApp Templates Present in Content TemplatesMinor1.6 hresolved01-11
Issue Purchasing Phone NumbersMinor4.1 hresolved01-11
Delayed Queues in Messaging-rate queue-appsNo impact listed8 minresolved01-11
Issue with OTP Codes not Sent to Customers Registering for A2P Sole Prop BrandsMinor2.8 hresolved01-11
Studio Flows With Timer Widgets ImpactedMinor6.0 hresolved01-12
SMS Delivery Delays When Sending Messages to DU Network in the United Arab EmiratesMinor5.0 hresolved01-12
Elevated 5xx Errors When Creating VerificationsNo impact listed18 minresolved01-12
A Subset of Calls Are Being QueuedMinor4.8 hresolved01-12
SMS Delivery Failures to and from the IUSACell/UneFon Network in MexicoMinor9.7 hresolved01-13
Accsec Indonesia API ErrorMinor4 dresolved01-13
SMS Delivery Failures and Delays to Algar Telecom in BrazilMinor7.7 hresolved01-13
SMS Delivery Delays and Failures to DTS network in BruneiMinor16 hresolved01-14
SMS Delivery Delays to AmericaNet Network in BrazilMinor8.4 hresolved01-14
SMS Delivery Delays to Irancell Network in IranMinor14 hresolved01-14
SMS Delivery Delays and Failures to Google Voice US via Subset of Short CodesMinor17 hresolved01-15
MMS Delivery Delays to US Cellular via Toll-Free NumbersMinor48 minresolved01-15
SMS Delivery Delays and Failures to Multiple Networks in BruneiMinor23 hresolved01-15
SMS Delivery Delays and Failure to Fastweb Network In ItalyMinor7.0 hresolved01-15
SMS Delivery Delays to Digicel Network JamaicaMinor7.3 hresolved01-15
Unable to Verify Caller ID Using SMSMinor2.9 hresolved01-16
Automated Alert: Minimal Customer ImpactMinor1.2 hresolved01-16
Failures With Branded RegistrationsMinor48 hresolved01-16
SMS Garbled Messages From Subset Verizon Numbers to Twilio Toll-Free NumbersMinor10 dresolved01-17
SMS Delivery Delay and Failure to Telecel Network in Burkina FasoMinor5 dresolved01-17
SMS Delivery Failures to AT&T Network in US Via subset of Twilio Short CodesNo impact listed0 minresolved01-17
SMS Delivery Delays to Vodacom Network South AfricaMinor15 hresolved01-17
Inbound Call Failures to Multiple Countries in Europe From a Subset of Twilio Phone NumbersMinor10 hresolved01-17
Whatsapp ISVs Blocked From Creating New Sender RequestsMinor3.3 hresolved01-17
On Call Engineers are Investigating Workflow Engine IssueNo impact listed14 minresolved01-18
Twilio Voice Call FailuresMinor3.7 hresolved01-18
Elevated 500 Errors For Twilio APIsMinor3.9 hresolved01-18
On Call Engineers are Investigating An Issue With High Status Callback RatesNo impact listed26 minresolved01-18
MMS Delivery Failures To All Networks In AustraliaMinor4.0 hresolved01-18
SMS Delivery Delays to Multiple Networks in BrazilMinor2.8 hresolved01-18
Short Codes Payment Not WorkingNo impact listed0 minresolved01-18
Twilio Studio AffectedNo impact listed0 minresolved01-18
Twilio TaskRouter Changing UTF8 CharactersMinor4.7 hresolved01-18
Twilio Flex AffectedNo impact listed0 minresolved01-18
SMS Delivery Receipt and Delivery Delays to Digicel Network in HaitiMinor4.5 hresolved01-19
SMS Delivery Delays to Orange Network in CameroonMinor8.4 hresolved01-19
SMS Delivery Delays to Multiple Networks in the USMinor4.4 hresolved01-19
SMS Delivery Delays to Multiple Networks in BrazilMinor5.6 hresolved01-19
SMS Delivery Delays to and From Multiple Networks in South Africa Using Domestic Long-CodesMinor4.8 hresolved01-20
SMS Delivery Failures to Claro Network in Puerto RicoMinor5.8 hresolved01-20
Create Message Endpoint Service DegradationNo impact listed33 minresolved01-20
SMS Delivery Failures on H3G Network in United Kingdom of Great Britain and NorthMinor4.9 hresolved01-21
SMS Delivery Delays to 2degrees Network in New ZealandMinor8.9 hresolved01-21
SMS Delivery Delays to Ooredoo Network in QatarMinor3.5 hresolved01-21
Unable to Verify Caller ID Using SMSMinor1.1 hresolved01-21
SMS Delivery Delays to Viettel Network in TanzaniaMinor8.9 hresolved01-21
SMS Delivery Delays to Onvoy Spectrum Network in the USMinor5.5 hresolved01-22
SMS Delivery Delays to H3G Network in IndonesiaMinor4.8 hresolved01-23
Unable to Verify Caller ID Using SMSMinor26 hresolved01-23
Voice Call Failures to Multiple Networks in VenezuelaMinor9.4 hresolved01-23
SMS Delivery Delay to Fastweb SPA Network in ItalyMinor4.7 hresolved01-24
SMS Delivery Failures to GTA Network in US using a Subset of ShortcodesMinor11 dresolved01-24
SMS Delivery Delays to Vodacom Network in MozambiqueMinor28 hresolved01-24
Error Codes on Twilio Docs Site Are Having Missing ContentMinor1.7 hresolved01-24
SMS Delivery Delays to Touch Network in LebanonMinor22 hresolved01-24
SMS Delivery Receipt Delays to Ooredoo Network in MyanmarMinor6.8 hresolved01-25
SMS Delivery Failures to Telma Network in MadagascarMinor3.4 hresolved01-25
SMS Delivery Delays To Mobitel network in SrilankaMinor4.5 hresolved01-25
Account security Intermittent API Error To T-Mobile USMinor19 hresolved01-25
20404 Errors Using Lookup APINo impact listed43 minresolved01-25
SMS Delivery Delays to H3G Network in IndonesiaMinor2.9 hresolved01-25
Twilio Console Account Portal Issue with Phone Number Regulatory Compliance AddressesMinor4.0 hresolved01-25
SMS Delivery Failures to Multiple Networks in Belgium via Subset of Domestic LongcodesMinor7.8 hresolved01-26
Inbound Call Failures to a Subset of Twilio Indonesian Phone NumbersMinor4.3 hresolved01-26
SMS Delivery Delays to Claro Network in NicaraguaMinor4.5 hresolved01-26
SMS Delivery Failures to DST Network in BruneiMinor10 hresolved01-27
SMS Delivery Delays to Orange Network In CameroonMinor11 hresolved01-28
SMS Delivery Delays to Malitel Network in MaliMinor2.8 hresolved01-28
Flex Worker Activity Statistics Are IncorrectNo impact listed1.1 hresolved01-29
SMS Delivery Delay to America Net Network in BrazilMinor6.5 hresolved01-29
SMS Delivery Failures from and to All Networks In Belgium Over A Subset of Twilio Domestic LongcodesMinor4.6 hresolved01-29
Inbound SMS Delivery Delays To Twilio US Phone NumbersMinor3.2 hresolved01-29
SMS Delivery Delays to MTN Network in NigeriaMinor11 hresolved01-29
SMS Delivery Delays and Failures to Dhiraagu Network in MaldivesMinor2 dresolved01-29
SMS Delivery Delays to China MobileMinor19 hresolved01-29
SMS Delivery Report/Receipts Delays to Africell Network in Sierra LeoneMinor5 dresolved01-29
On Call Engineers are Investigating Unable to purchase New Numbers in UK via APIMinor1.7 hresolved01-29
On Call Engineers Are Investigating External Calls Disconnect From FlexMinor2.7 hresolved01-30
SMS Delivery Delay To Telstra Network In AustraliaMinor3.5 hresolved01-30
SMS Delivery Delays To MTN Network in GhanaMinor17 hresolved01-30
SMS Delivery Failures To Uzmobile Network In UzbekistanMinor6.3 hresolved01-30
SMS Delivery Delays To China Mobile network in ChinaMinor25 hresolved01-30
SMS Delivery Delays To CTBC Cellular SA Network In BrazilMinor11 hresolved01-30
SMS and MMS Delivery Delays To Verizon Wireless In US Via Subset Of ShortcodeMinor2.8 hresolved01-30
On Call Engineers are Investigating an issueNo impact listed31 minresolved01-30
SMS Delivery Delays to Liberty Mobile Network in Puerto RicoMinor3.3 hresolved01-30
SMS Delivery Delays to Airtel Network in NigeriaMinor3.0 hresolved01-30
SMS Delivery Delays to Multiple Networks in South Africa and T-Mobile Network in CroatiaMinor5.8 hresolved01-30
SMS Delivery Failures on Digitel Network in VenezuelaMinor18 hresolved01-30
SMS Delivery Delays To MCI Network In IranMinor6.8 hresolved01-31
Unaccounted Charges for PAYGO AccountsMinor3.7 hresolved01-31
SMS Delivery Delays to Ethio Telecom Network in EthiopiaMinor4.9 hresolved01-31
On Call Engineers Are Investigating an Issue Twilio ConsoleNo impact listed20 minresolved01-31
On Call Engineers Are Investigating an Issue Twilio Console for account closureMinor1.3 hresolved01-31

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Twilio posted 131 status incidents in January 2024 (0 major or critical); 0 price changes and 0 notable page changes observed.

Title
Twilio in January 2024
Vendor
Twilio
Date
URL
https://rewindex.com/company/twilio/2024/01

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