Outages by dayJanuary 30, 2024

Outages on January 30, 2024

UTC day 2024-01-30 (Jan 30, 2024, 00:00 to Jan 30, 2024, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

54incidents started

14labelled major or critical

29vendors with a new incident

12still open from earlier days

By vendor label: Critical 2 · Major 12 · Minor 31 · No impact listed 9 · 19 maintenance

Incidents started this day 54

Vendor	Incident	Impact	Started	Resolved	Status
LiveKit	Cloud dashboard is not loading	Critical	15:58	19:29 (3.5 h)	resolved
Monday.com	Investigating issues with Dashboards, Automations, API, and Search	Critical	17:08	18:39 (1.5 h)	resolved
Canva	Users may encounter issues with certain Magic features.	Major	00:38	03:48 (3.2 h)	resolved
Harness	The UI is not loading in Prod-3 after the deployment.	Major	00:44	00:56 (12 min)	resolved
Ashby	All-in-One: Emails From No-Reply Address Not Sending	Major	06:32	07:53 (1.4 h)	resolved
Optimizely	Issue with the PaaS portal that affects a subset of deployments in all regions but only Linux environments (CMS12, commerce 14)	Major	13:14	15:33 (2.3 h)	resolved
Optimizely	Issue with the Sendgrid that affects a subset of DXP customers	Major	15:02	Jan 31, 2024, 06:29 (15 h)	resolved
Monday.com	Investigating connectivity issues across accounts and devices	Major	16:20	17:26 (1.1 h)	resolved
Segment	Segment's Catalog Search is not working	Major	16:50	18:24 (1.6 h)	resolved
CircleCI	GitHub Status Checks not completing	Major	18:15	19:11 (56 min)	resolved
Monday.com	Investigating connectivity issues across accounts and devices	Major	19:02	20:21 (1.3 h)	resolved
Maven Central	OSSRH is down	Major	23:13	23:13 (0 min)	resolved
Maven Central	OSSRH is down	Major	23:22	23:34 (12 min)	resolved
Maven Central	OSSRH is down	Major	23:57	Jan 31, 2024, 00:03 (6 min)	resolved
Twilio	On Call Engineers Are Investigating External Calls Disconnect From Flex	Minor	00:01	02:44 (2.7 h)	resolved
Buildkite	Increased job dispatch latency	Minor	00:18	00:46 (28 min)	resolved
Greenhouse	Jobs failing to populate in LinkedIn RSC 1-Click export	Minor	00:48	14:30 (14 h)	resolved
Xero	WorkflowMax: Some customers unable to use global search	Minor	02:09	04:33 (2.4 h)	resolved
Sinch	Delivery Issue Australia - Telstra	Minor	03:55	08:09 (4.2 h)	resolved
Vonage	Australia SMS - Delivery degradation towards Telstra Network	Minor	04:21	08:16 (3.9 h)	resolved
Twilio	SMS Delivery Delay To Telstra Network In Australia	Minor	04:29	07:56 (3.5 h)	resolved
Vonage	Ghana SMS - Delivery degradation towards MTN	Minor	09:09	Jan 31, 2024, 03:26 (18 h)	resolved
Twilio	SMS Delivery Delays To MTN Network in Ghana	Minor	09:46	Jan 31, 2024, 02:27 (17 h)	resolved
Twilio	SMS Delivery Failures To Uzmobile Network In Uzbekistan	Minor	12:03	18:19 (6.3 h)	resolved
Twilio	SMS Delivery Delays To China Mobile network in China	Minor	12:24	Jan 31, 2024, 13:22 (25 h)	resolved
Buildkite	Issue with delivery of email notifications	Minor	12:26	12:55 (29 min)	resolved
Twilio	SMS Delivery Delays To CTBC Cellular SA Network In Brazil	Minor	12:58	23:42 (11 h)	resolved
Vonage	Uzbekistan SMS - Delivery Degradation towards UzMobile Network	Minor	12:58	21:56 (9.0 h)	resolved
Vonage	USA SMS - Delivery degradation affecting a subset of Shortcodes sending towards US Networks	Minor	13:35	22:13 (8.6 h)	resolved
Twilio	SMS and MMS Delivery Delays To Verizon Wireless In US Via Subset Of Shortcode	Minor	13:53	16:38 (2.8 h)	resolved
Contentstack	Contentstack AWS and Azure All Regions - Contentstack Support live chat issue	Minor	15:31	16:06 (35 min)	resolved
New Relic	Login and UI Irregularities in US Region	Minor	16:17	17:15 (58 min)	resolved
Deepgram	[Deepgram API] Elevated Batch Error Rates	Minor	16:22	18:02 (1.7 h)	resolved
Twilio	SMS Delivery Delays to Liberty Mobile Network in Puerto Rico	Minor	17:47	21:07 (3.3 h)	resolved
Sinch	Delivery Issue Congo (DRC) - Africell	Minor	18:22	20:08 (1.8 h)	resolved
Monday.com	Investigating issues with Search	Minor	18:40	23:35 (4.9 h)	resolved
Vanta	Links to the Trust Center from Vendor Profile leads to incorrect page for EU accounts	Minor	18:57	20:54 (1.9 h)	resolved
Akamai	EdgeKV Increased 401 Errors	Minor	19:11	Jan 31, 2024, 14:32 (19 h)	resolved
Sinch	Delivery Issue Venezuela - Digitel	Minor	19:22	Jan 31, 2024, 13:27 (18 h)	resolved
Vonage	Venezuela SMS - Delivery Degradation towards Digitel Network	Minor	19:42	Jan 31, 2024, 14:00 (18 h)	resolved
Twilio	SMS Delivery Delays to Airtel Network in Nigeria	Minor	20:17	23:16 (3.0 h)	resolved
Twilio	SMS Delivery Delays to Multiple Networks in South Africa and T-Mobile Network in Croatia	Minor	20:37	Jan 31, 2024, 02:23 (5.8 h)	resolved
Discord	Elevated API Latency	Minor	21:01	21:18 (17 min)	resolved
Braze	Latency Affecting US01, US03 and US05 Clusters	Minor	21:29	23:18 (1.8 h)	resolved
Twilio	SMS Delivery Failures on Digitel Network in Venezuela	Minor	22:16	Jan 31, 2024, 16:19 (18 h)	resolved
Claude	brief partial outage of claude-instant-1.2, claude-2.1	No impact listed	04:00	04:00 (0 min)	resolved
Anthropic	brief partial outage of claude-instant-1.2, claude-2.1	No impact listed	04:00	04:00 (0 min)	resolved
RevenueCat	Incorrect subscriber details for customers with more than one RevenueCat promotional transaction	No impact listed	06:30	06:30 (0 min)	resolved
Vonage	Video Connectivity issues in CN North Region	No impact listed	07:48	08:56 (1.1 h)	resolved
Wasabi	Reserved Capacity Storage Accounts Receiving 'StorageQuotaExceeded' Error Message	No impact listed	15:58	17:36 (1.6 h)	resolved
Twilio	On Call Engineers are Investigating an issue	No impact listed	16:12	16:43 (31 min)	resolved
DigitalOcean	Snapshots Page - Cloud Control Panel	No impact listed	16:42	16:42 (0 min)	resolved
Hotjar	Sign-up verification code email not being received or received with delay for some users	No impact listed	17:27	17:29 (2 min)	resolved
Wiz	OCI Ashburn Region - Service Disruption	No impact listed	19:29	Feb 6, 2024, 19:18 (7 d)	resolved

Still open from earlier days 12

Vendor	Incident	Impact	Started	Resolved	Status
Linode (Akamai)	Service Issue - Managed Databases	Major	Jan 27, 2024, 19:49	Jan 31, 2024, 13:30 (4 d)	resolved
Twilio	SMS Delivery Failures to GTA Network in US using a Subset of Shortcodes	Minor	Jan 24, 2024, 08:09	Feb 4, 2024, 00:13 (11 d)	resolved
Scaleway	[DC2] - Switch down in DC2 room 101 rack N14.	Minor	Jan 24, 2024, 08:11	Feb 9, 2024, 16:12 (16 d)	resolved
Sinch	Delivery Issue Sierra Leone - Africell	Minor	Jan 28, 2024, 17:21	Feb 4, 2024, 09:17 (7 d)	resolved
Twilio	SMS Delivery Delays to MTN Network in Nigeria	Minor	Jan 29, 2024, 16:50	03:47 (11 h)	resolved
Vonage	Nigeria SMS - Delivery Degradation towards MTN network	Minor	Jan 29, 2024, 17:30	06:51 (13 h)	resolved
Grain	MS Teams Audio Issues	Minor	Jan 29, 2024, 17:35	Feb 23, 2024, 22:28 (25 d)	resolved
Twilio	SMS Delivery Delays and Failures to Dhiraagu Network in Maldives	Minor	Jan 29, 2024, 19:22	Feb 1, 2024, 05:13 (2 d)	resolved
Twilio	SMS Delivery Delays to China Mobile	Minor	Jan 29, 2024, 21:16	16:41 (19 h)	resolved
Elastic Cloud	AWS Sydney (ap-southeast-2) Deployment Metrics - Outage	Minor	Jan 29, 2024, 21:52	00:22 (2.5 h)	resolved
Twilio	SMS Delivery Report/Receipts Delays to Africell Network in Sierra Leone	Minor	Jan 29, 2024, 22:22	Feb 4, 2024, 08:31 (5 d)	resolved
Twilio	On Call Engineers are Investigating Unable to purchase New Numbers in UK via API	Minor	Jan 29, 2024, 22:35	00:19 (1.7 h)	resolved

Maintenance 19

Vendor	Incident	Impact	Started	Resolved	Status
Klaviyo	[Scheduled] Lists and Segments infrastructure maintenance	Maintenance	00:00	02:00 (2.0 h)	resolved
JFrog	[Scheduled] Planned Cloud Maintenance on Azure US West	Maintenance	01:00	16:01 (15 h)	resolved
Vonage	[Scheduled] USA & CA SMS, MMS - Planned maintenance affecting toll free numbers	Maintenance	04:01	06:03 (2.0 h)	resolved
Plivo	[Scheduled] Scheduled Maintenance: Service degradation of inbound and outbound voice towards US and Canada phone numbers	Maintenance	05:00	09:01 (4.0 h)	resolved
Bandwidth	[Scheduled] SMS Messaging Maintenance - LAX	Maintenance	05:00	09:00 (4.0 h)	resolved
Stripe	[Scheduled] Scheduled maintenance for Bancontact	Maintenance	05:00	06:00 (1.0 h)	resolved
Bandwidth	[Scheduled] Voice API Maintenance (Answering Machine Detection)	Maintenance	06:00	07:00 (1.0 h)	resolved
Scaleway	[Scheduled] [DBAAS] infrastructure upgrade on PostgreSQL RDB PAR instances	Maintenance	06:01	08:00 (2.0 h)	resolved
Sinch	[Scheduled] Internal Maintenace - Migration of 10DLC Supplier Connections	Maintenance	07:00	10:00 (3.0 h)	resolved
Vonage	[Scheduled] USA & CA SMS, MMS - Planned maintenance affecting AT&T and Canada	Maintenance	07:00	10:00 (3.0 h)	resolved
Linode (Akamai)	[Scheduled] Maintenance for Login and New Account Creation	Maintenance	14:30	16:30 (2.0 h)	resolved
Sinch	[Scheduled] External Maintenance - Singapore - M1	Maintenance	14:36	not resolved	unknown
Sinch	[Scheduled] External Maintenance - Singapore - M1	Maintenance	18:00	22:00 (4.0 h)	resolved
Vonage	[Scheduled] Singapore SMS - Planned maintenance affecting M1	Maintenance	18:00	22:01 (4.0 h)	resolved
Bandwidth	[Scheduled] Global Data Center Maintenance - Germany	Maintenance	19:01	Jan 31, 2024, 00:00 (5.0 h)	resolved
Twilio	[Scheduled] Russia SMS Carrier Maintenance - Megafon and Yota	Maintenance	20:01	22:00 (2.0 h)	resolved
Vonage	[Scheduled] Russia SMS - Planned maintenance affecting Megafon	Maintenance	20:01	22:00 (2.0 h)	resolved
ActiveCampaign	[Scheduled] File Attachment planned upgrade	Maintenance	21:00	22:00 (1.0 h)	resolved
Twilio	[Scheduled] United Kingdom Account Security Carrier Partner Maintenance - EE	Maintenance	22:15	Jan 31, 2024, 05:00 (6.8 h)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: LiveKit, Monday.com, Canva, Harness, Ashby, Optimizely, Segment, CircleCI, Maven Central, Twilio, Buildkite, Greenhouse.

Cite this

54 vendor-reported incidents started on 2024-01-30 (UTC) across 29 vendors, 14 labelled major or critical by the vendor.

Title: Outages on January 30, 2024
Vendor: Rewindex daily outage roundup
Date: 2024-01-30 00:00 UTC
URL: https://rewindex.com/outages/2024-01-30

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