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CompaniesCanvaMonthly reportsJanuary 2024

Canva in January 2024: incidents, uptime and changes

9incidents posted
4labelled major or critical
74.93%free of major/critical
69.62%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 7.8 days, incident time 9.4 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Critical 1 · Major 3 · Minor 4 · No impact listed 1

Major and critical incidents 4

IncidentImpactStartedDurationStatusDay
Users experiencing issues saving designs.Critical25 minresolved01-29
Issues when saving designsMajor2.2 hresolved01-03
Users of Focus Broadband are currently unable to access Canva.Major23 hresolved01-18
Users may encounter issues with certain Magic features.Major3.2 hresolved01-30

Other incidents 5

IncidentImpactStartedDurationStatusDay
Canva LTI integration displays a refused to connect error pageMinor0 minresolved01-09
Some users of the Deutsche Telekom ISP may encounter issues when accessing CanvaNo impact listed54 dresolved01-10
Users may experience issues with LinkedInMinor15 hresolved01-12
Some users may not be able to access CanvaMinor25 hresolved01-22
Users may experience some difficulties purchasing or searching for domainsMinor2.7 hresolved01-22

Maintenance 1

Show scheduled maintenance

Cite this

Canva posted 9 status incidents in January 2024 (4 major or critical); 0 price changes and 0 notable page changes observed.

Title
Canva in January 2024
Vendor
Canva
Date
URL
https://rewindex.com/company/canva/2024/01

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