# Canva in January 2024: incidents, uptime and changes

> Canva in January 2024: 9 incidents on its status page (4 major or critical), 74.93% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Canva’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/canva/2024/01
Last updated: 2024-02-01T00:00:00Z

- Incidents posted: 9 (major/critical: 4) · Maintenance: 1
- By vendor impact label: critical 1, major 3, minor 4, none 1
- Uptime (vendor-reported): 74.93% free of major/critical incidents, 69.62% free of any incident; outage time 7.8 days, incident time 9.4 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [December 2023](https://rewindex.com/company/canva/2023/12.md) · Next: [February 2024](https://rewindex.com/company/canva/2024/02.md) · [All months](https://rewindex.com/company/canva/reports.md) · [Canva](https://rewindex.com/company/canva.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Users experiencing issues saving designs.](https://rewindex.com/company/canva/incidents/gt35ffxqgjxq.md) | critical | 2024-01-29 01:26 UTC | 2024-01-29 01:51 UTC | 25 min | resolved |
| [Issues when saving designs](https://rewindex.com/company/canva/incidents/031q4kjrcmy2.md) | major | 2024-01-03 08:58 UTC | 2024-01-03 11:12 UTC | 2.2 h | resolved |
| [Users of Focus Broadband are currently unable to access Canva.](https://rewindex.com/company/canva/incidents/12zz303vlvsz.md) | major | 2024-01-18 02:23 UTC | 2024-01-19 01:48 UTC | 23 h | resolved |
| [Users may encounter issues with certain Magic features.](https://rewindex.com/company/canva/incidents/5ckt0ybctp94.md) | major | 2024-01-30 00:38 UTC | 2024-01-30 03:48 UTC | 3.2 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Issues when saving designs](https://rewindex.com/company/canva/incidents/031q4kjrcmy2.md) | major | 2024-01-03 08:58 UTC | 2024-01-03 11:12 UTC | 2.2 h | resolved |
| [Canva LTI integration displays a refused to connect error page](https://rewindex.com/company/canva/incidents/sp0mk4ddm638.md) | minor | 2024-01-09 03:56 UTC | 2024-01-09 03:56 UTC | 0 min | resolved |
| [Some users of the Deutsche Telekom ISP may encounter issues when accessing Canva](https://rewindex.com/company/canva/incidents/zp3d1fg79k7m.md) | none | 2024-01-10 08:43 UTC | 2024-03-04 04:37 UTC | 54 d | resolved |
| [Users may experience issues with LinkedIn](https://rewindex.com/company/canva/incidents/3fj7yykjy6fm.md) | minor | 2024-01-12 21:01 UTC | 2024-01-13 11:47 UTC | 15 h | resolved |
| [Users of Focus Broadband are currently unable to access Canva.](https://rewindex.com/company/canva/incidents/12zz303vlvsz.md) | major | 2024-01-18 02:23 UTC | 2024-01-19 01:48 UTC | 23 h | resolved |
| [Some users may not be able to access Canva](https://rewindex.com/company/canva/incidents/b137wc4p8cwr.md) | minor | 2024-01-22 00:47 UTC | 2024-01-23 01:31 UTC | 25 h | resolved |
| [Users may experience some difficulties purchasing or searching for domains](https://rewindex.com/company/canva/incidents/6v5brg0yynnj.md) | minor | 2024-01-22 00:57 UTC | 2024-01-22 03:40 UTC | 2.7 h | resolved |
| [Users experiencing issues saving designs.](https://rewindex.com/company/canva/incidents/gt35ffxqgjxq.md) | critical | 2024-01-29 01:26 UTC | 2024-01-29 01:51 UTC | 25 min | resolved |
| [Users may encounter issues with certain Magic features.](https://rewindex.com/company/canva/incidents/5ckt0ybctp94.md) | major | 2024-01-30 00:38 UTC | 2024-01-30 03:48 UTC | 3.2 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Users may experience issues saving designs.](https://rewindex.com/company/canva/incidents/shd33xn4k4r4.md) | maintenance | 2024-01-29 02:06 UTC | 2024-01-29 06:03 UTC | 4.0 h | resolved |

## Cite this

Canva posted 9 status incidents in January 2024 (4 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/canva/2024/01
- Citation: Canva, “Canva in January 2024” (2024-01-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/canva/2024/01 (CC BY 4.0).
- Markdown link: `[Canva: Canva in January 2024 (2024-01-01)](https://rewindex.com/company/canva/2024/01)`


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Canonical: https://rewindex.com/company/canva/2024/01 · Markdown: https://rewindex.com/company/canva/2024/01.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T18:55:50.350Z