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CompaniesCanvaMonthly reportsDecember 2023

Canva in December 2023: incidents, uptime and changes

5incidents posted
2labelled major or critical
95.55%free of major/critical
92.94%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 33 h 4 min, incident time 2.2 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 2 · Minor 2 · No impact listed 1

Major and critical incidents 2

IncidentImpactStartedDurationStatusDay
Text to image/video renders not displaying in editorMajor25 hresolved12-13
Error when using Magic Design featureMajor9 dresolved12-31

Other incidents 3

IncidentImpactStartedDurationStatusDay
Magic Video has been temporarily disabledMinor55 minresolved12-08
Scheduled Video Post to Instagram IssuesMinor19 hresolved12-08
Clicking links on newly shared Canvas Assignments refuses to connectNo impact listed32 dresolved12-21

Cite this

Canva posted 5 status incidents in December 2023 (2 major or critical); 0 price changes and 0 notable page changes observed.

Title
Canva in December 2023
Vendor
Canva
Date
URL
https://rewindex.com/company/canva/2023/12

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