# Canva in December 2023: incidents, uptime and changes

> Canva in December 2023: 5 incidents on its status page (2 major or critical), 95.55% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Canva’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/canva/2023/12
Last updated: 2024-01-07T15:29:00Z

- Incidents posted: 5 (major/critical: 2) · Maintenance: 0
- By vendor impact label: major 2, minor 2, none 1
- Uptime (vendor-reported): 95.55% free of major/critical incidents, 92.94% free of any incident; outage time 33 h 4 min, incident time 2.2 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [November 2023](https://rewindex.com/company/canva/2023/11.md) · Next: [January 2024](https://rewindex.com/company/canva/2024/01.md) · [All months](https://rewindex.com/company/canva/reports.md) · [Canva](https://rewindex.com/company/canva.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Text to image/video renders not displaying in editor](https://rewindex.com/company/canva/incidents/rvskzhhwvjy7.md) | major | 2023-12-13 20:54 UTC | 2023-12-14 21:27 UTC | 25 h | resolved |
| [Error when using Magic Design feature](https://rewindex.com/company/canva/incidents/hb8vg1qmv95y.md) | major | 2023-12-31 15:29 UTC | 2024-01-10 01:45 UTC | 9 d | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Magic Video has been temporarily disabled](https://rewindex.com/company/canva/incidents/bgv2sws60rj0.md) | minor | 2023-12-08 03:15 UTC | 2023-12-08 04:10 UTC | 55 min | resolved |
| [Scheduled Video Post to Instagram Issues](https://rewindex.com/company/canva/incidents/3h58frlg4jv0.md) | minor | 2023-12-08 08:46 UTC | 2023-12-09 03:17 UTC | 19 h | resolved |
| [Text to image/video renders not displaying in editor](https://rewindex.com/company/canva/incidents/rvskzhhwvjy7.md) | major | 2023-12-13 20:54 UTC | 2023-12-14 21:27 UTC | 25 h | resolved |
| [Clicking links on newly shared Canvas Assignments refuses to connect](https://rewindex.com/company/canva/incidents/2bt2fbstycm7.md) | none | 2023-12-21 00:00 UTC | 2024-01-21 23:19 UTC | 32 d | resolved |
| [Error when using Magic Design feature](https://rewindex.com/company/canva/incidents/hb8vg1qmv95y.md) | major | 2023-12-31 15:29 UTC | 2024-01-10 01:45 UTC | 9 d | resolved |

## Cite this

Canva posted 5 status incidents in December 2023 (2 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/canva/2023/12
- Citation: Canva, “Canva in December 2023” (2023-12-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/canva/2023/12 (CC BY 4.0).
- Markdown link: `[Canva: Canva in December 2023 (2023-12-01)](https://rewindex.com/company/canva/2023/12)`


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Canonical: https://rewindex.com/company/canva/2023/12 · Markdown: https://rewindex.com/company/canva/2023/12.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:08:54.651Z