Outages by dayJanuary 22, 2024

Outages on January 22, 2024

UTC day 2024-01-22 (Jan 22, 2024, 00:00 to Jan 22, 2024, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

33incidents started

6labelled major or critical

26vendors with a new incident

10still open from earlier days

By vendor label: Critical 3 · Major 3 · Minor 20 · No impact listed 7 · 18 maintenance

Incidents started this day 33

Vendor	Incident	Impact	Started	Resolved	Status
Wix	RESOLVED: We're investigating a potential issue loading the Wix Dashboard.	Critical	10:04	10:11 (7 min)	resolved
Matillion	Ongoing outage within EU production causing pipelines and schedules to fail execution.	Critical	11:12	12:00 (48 min)	resolved
Lightstep (ServiceNow Cloud Observability)	span ingestion for customers using Cloud Observability operated microsats failing	Critical	22:33	23:41 (1.1 h)	resolved
Datadog	Logs Status Elevated Error Rates	Major	20:31	21:31 (1.0 h)	resolved
Claude	claude.ai chat not operational	Major	21:01	21:07 (6 min)	resolved
Anthropic	claude.ai chat not operational	Major	21:01	21:07 (6 min)	resolved
Canva	Some users may not be able to access Canva	Minor	00:47	Jan 23, 2024, 01:31 (25 h)	resolved
Canva	Users may experience some difficulties purchasing or searching for domains	Minor	00:57	03:40 (2.7 h)	resolved
Scaleway	[DEDIRACK][NETWORK] - Switch down in DC2 room 206	Minor	08:38	Feb 9, 2024, 16:12 (18 d)	resolved
DigitalOcean	Spaces availability in SFO2	Minor	09:13	10:32 (1.3 h)	resolved
DigitalOcean	Network connectivity in LON1	Minor	11:36	18:38 (7.0 h)	resolved
Sinch	Delivery Issue Mali - Malitel	Minor	13:15	15:14 (2.0 h)	resolved
Bandwidth	US & Canada Hosted Messaging Incident	Minor	14:59	Jan 23, 2024, 01:45 (11 h)	resolved
Lever	Resume Parsing	Minor	16:08	23:49 (7.7 h)	resolved
Sinch	Delivery Issue France - Orange	Minor	16:13	Jan 23, 2024, 01:15 (9.0 h)	resolved
Monday.com	Investigating connectivity issues across accounts and devices	Minor	16:15	17:48 (1.6 h)	resolved
Bitrise	Elevated Linux Queues	Minor	16:15	17:21 (1.1 h)	resolved
Pitch	Partial service degradation	Minor	16:48	17:22 (34 min)	resolved
Jira	Perfomance degradation for Jira instances affecting small cohort of customers	Minor	18:13	Jan 23, 2024, 00:07 (5.9 h)	resolved
Semgrep	Findings from semgrep-legacy rules	Minor	18:32	Jan 23, 2024, 01:07 (6.6 h)	resolved
Datadog	Delayed Infrastructure Updates	Minor	19:04	20:38 (1.6 h)	resolved
Vonage	Israel SMS - Delivery degradation affecting Golan Telecom	Minor	19:11	Jan 23, 2024, 00:36 (5.4 h)	resolved
Confluent	Confluent Cloud Metrics API is currently experiencing elevated error rates.	Minor	20:05	22:24 (2.3 h)	resolved
Twilio	SMS Delivery Delays to Onvoy Spectrum Network in the US	Minor	20:33	Jan 23, 2024, 02:04 (5.5 h)	resolved
Confluent	Elevated Kafka Errors in azure westeurope	Minor	20:44	Jan 23, 2024, 01:59 (5.3 h)	resolved
CircleCI	Unable to approve Approval Jobs	Minor	23:54	Jan 23, 2024, 00:06 (12 min)	resolved
Sentry	Intermittent chunk-upload failures Jan 21-26	No impact listed	00:00	00:00 (0 min)	resolved
Sinch	Contact Pro - Call issues affecting EU region	No impact listed	08:26	23:04 (15 h)	resolved
Sigma Computing	Search not returning results on AWS West	No impact listed	16:37	16:37 (0 min)	resolved
Dropbox	Dropbox is experiencing availability issues	No impact listed	19:10	20:57 (1.8 h)	resolved
Xero	Xero Billing - Payment details: Some users unable to update	No impact listed	21:03	22:43 (1.7 h)	resolved
CircleCI	Pipelines using Dynamic Config Failing	No impact listed	22:00	22:00 (0 min)	resolved
Grafana Cloud	Elevated Metric Latency - EU West (prod-eu-west-0)	No impact listed	22:56	22:56 (0 min)	resolved

Still open from earlier days 10

Vendor	Incident	Impact	Started	Resolved	Status
Socket	Degraded Golang Analysis	Critical	Jan 18, 2024, 20:55	Mar 1, 2024, 18:55 (43 d)	resolved
Scaleway	[VPC] VPC is unstable in the Paris region	Major	Jan 19, 2024, 13:48	Jan 24, 2024, 12:50 (5 d)	resolved
Twilio	SMS Garbled Messages From Subset Verizon Numbers to Twilio Toll-Free Numbers	Minor	Jan 17, 2024, 04:20	Jan 26, 2024, 19:17 (10 d)	resolved
Twilio	SMS Delivery Delay and Failure to Telecel Network in Burkina Faso	Minor	Jan 17, 2024, 06:49	17:25 (5 d)	resolved
Scaleway	Instabilities on api.scaleway.com	Minor	Jan 17, 2024, 15:45	12:13 (5 d)	resolved
Scaleway	[Network]- Scaleway network unreachable from Egypt	Minor	Jan 19, 2024, 07:03	Apr 4, 2024, 12:33 (76 d)	resolved
Scaleway	[DC2] public switch issue in dc2, room 103, rack b15.	Minor	Jan 19, 2024, 07:58	Feb 9, 2024, 16:13 (21 d)	resolved
Linode (Akamai)	Compute Backup Service Issue	Minor	Jan 20, 2024, 05:56	Jan 23, 2024, 05:12 (3 d)	resolved
Twilio	SMS Delivery Delays to 2degrees Network in New Zealand	Minor	Jan 21, 2024, 15:43	00:35 (8.9 h)	resolved
Twilio	SMS Delivery Delays to Viettel Network in Tanzania	Minor	Jan 21, 2024, 17:58	02:50 (8.9 h)	resolved

Maintenance 18

Vendor	Incident	Impact	Started	Resolved	Status
Plivo	[Scheduled] Scheduled Maintenance : Service degradation on processing 10DLC Campaign Registration requests : US and Canada	Maintenance	06:00	13:00 (7.0 h)	resolved
Sinch	[Scheduled] External Maintenenace - AT&T USA	Maintenance	06:00	07:01 (1.0 h)	resolved
Vonage	[Scheduled] USA SMS - Scheduled Maintenance affecting AT&T	Maintenance	06:00	07:01 (1.0 h)	resolved
Sinch	[Scheduled] Sinch Planned Maintenance - MMS	Maintenance	08:30	09:30 (1.0 h)	resolved
Vonage	[Scheduled] USA MMS - Planned Maintenance affecting 10DLC MMS messages	Maintenance	08:30	09:31 (1.0 h)	resolved
Scaleway	[Scheduled] [Cockpit] - Maintenance on Mimir (Metrics)	Maintenance	09:00	19:00 (10 h)	resolved
Scaleway	[Scheduled] [HOSTING] - Maintenance on pf1007	Maintenance	09:00	10:02 (1.0 h)	resolved
Twilio	[Scheduled] New Zealand SMS Carrier Partner Maintenance	Maintenance	10:31	11:30 (59 min)	resolved
JFrog	[Scheduled] Planned Cloud Maintenance on Azure West Europe	Maintenance	16:00	Jan 23, 2024, 07:00 (15 h)	resolved
Twilio	[Scheduled] Singapore Voice Carrier Partner Maintenance	Maintenance	16:01	22:00 (6.0 h)	resolved
Twilio	[Scheduled] United Kingdom Account Security Carrier Partner Maintenance - Three UK	Maintenance	18:01	Jan 24, 2024, 06:30 (36 h)	resolved
Render	[Scheduled] Scheduled Maintenance for Ohio region	Maintenance	18:01	20:32 (2.5 h)	resolved
Grafana Cloud	Higher Latency on the Grafana UI	Maintenance	18:05	Jan 23, 2024, 04:12 (10 h)	resolved
Twilio	[Scheduled] Russia SMS Carrier Maintenance - Megafon and Yota	Maintenance	20:00	Jan 23, 2024, 00:01 (4.0 h)	resolved
Vonage	[Scheduled] Russia SMS - Planned maintenance affecting Megafon	Maintenance	20:00	Jan 23, 2024, 00:01 (4.0 h)	resolved
Vonage	[Scheduled] Russia SMS - Planned maintenance affecting Tele2	Maintenance	20:00	Jan 23, 2024, 00:00 (4.0 h)	resolved
Twilio	[Scheduled] Switzerland SMS Carrier Maintenance - Swisscom	Maintenance	21:00	Jan 23, 2024, 02:00 (5.0 h)	resolved
Vonage	[Scheduled] France SMS - Planned maintenance affecting Bouygues Telecom	Maintenance	23:00	Jan 23, 2024, 03:00 (4.0 h)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Wix, Matillion, Lightstep (ServiceNow Cloud Observability), Datadog, Claude, Anthropic, Canva, Scaleway, DigitalOcean, Sinch, Bandwidth, Lever.

Cite this

33 vendor-reported incidents started on 2024-01-22 (UTC) across 26 vendors, 6 labelled major or critical by the vendor.

Title: Outages on January 22, 2024
Vendor: Rewindex daily outage roundup
Date: 2024-01-22 00:00 UTC
URL: https://rewindex.com/outages/2024-01-22

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