Outages by dayJanuary 31, 2024

Outages on January 31, 2024

UTC day 2024-01-31 (Jan 31, 2024, 00:00 to Jan 31, 2024, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

53incidents started

12labelled major or critical

38vendors with a new incident

18still open from earlier days

By vendor label: Critical 3 · Major 9 · Minor 19 · No impact listed 22 · 23 maintenance

Incidents started this day 53

Vendor	Incident	Impact	Started	Resolved	Status
Datadog	Elevated Error Rates for Metrics Submission	Critical	07:18	08:14 (56 min)	resolved
Maven Central	search.maven.org is down	Critical	07:46	07:49 (3 min)	resolved
Red Hat (incl. Quay.io)	Support Cases Outage	Critical	15:39	17:41 (2.0 h)	resolved
GitHub Copilot	We are investigating reports of degraded performance.	Major	14:14	14:57 (43 min)	resolved
GitHub	We are investigating reports of degraded performance.	Major	14:14	14:57 (43 min)	resolved
Vanta	The Vanta Agent is currently experiencing issues registering to domains.	Major	15:55	20:23 (4.5 h)	resolved
Jupyter (Anaconda)	community.anaconda.cloud is not loading correctly	Major	17:13	20:49 (3.6 h)	resolved
Retool	High resource query error rate	Major	17:41	23:53 (6.2 h)	resolved
Bandwidth	Toll Free MMS Incident	Major	17:58	18:54 (56 min)	resolved
LaunchDarkly	LaunchDarkly web application is experiencing an error	Major	19:32	19:42 (10 min)	resolved
Red Hat (incl. Quay.io)	Support Cases Partial Outage	Major	21:59	Feb 1, 2024, 07:01 (9.0 h)	resolved
Mux	Incomplete data in Monitoring Dashboards for customers configured for EU data ingest	Major	22:52	Feb 1, 2024, 01:46 (2.9 h)	resolved
Xero	Global: Reporting - some users are experiencing performance issues	Minor	01:13	06:53 (5.7 h)	resolved
Buildkite	Increased latency for REST API	Minor	01:22	03:23 (2.0 h)	resolved
Scaleway	[DC3]public switch issue in dc3, room 44, rack A20 and A21	Minor	01:45	08:36 (6.8 h)	resolved
Vonage	USA SMS - Degradation affecting subset of Verify traffic towards US-VIRTUAL-BANDWIDTH	Minor	03:23	14:01 (11 h)	resolved
Optimizely	Data processing latency in EU	Minor	10:00	Feb 1, 2024, 21:30 (36 h)	resolved
Twilio	SMS Delivery Delays To MCI Network In Iran	Minor	10:23	17:09 (6.8 h)	resolved
Akamai	Akamai Control Center login issues	Minor	12:56	16:07 (3.2 h)	resolved
DigitalOcean	Customer Support Ticket Portal	Minor	14:26	15:26 (1.0 h)	resolved
CircleCI	Intermittent "Unauthorized" Message On Some Builds That Use Contexts	Minor	15:42	16:00 (18 min)	resolved
Vanta	"Items requiring your attention" emails have incorrect numbers for tests that need attention	Minor	15:58	Feb 1, 2024, 00:36 (8.6 h)	resolved
Dropbox Sign	We are currently investigating performance problems with our site and API endpoints	Minor	16:33	19:54 (3.4 h)	resolved
Wasabi	We are currently investigating slow responses to IAM & WAC API	Minor	16:50	Feb 1, 2024, 06:17 (13 h)	resolved
Sinch	Delivery Issue Reunion - Orange Reunion	Minor	17:50	22:12 (4.4 h)	resolved
Mux	Elevated AVPlayer Mux Data SDK crashes	Minor	18:12	23:26 (5.2 h)	resolved
Twilio	Unaccounted Charges for PAYGO Accounts	Minor	18:26	22:08 (3.7 h)	resolved
Vonage	Ethiopia SMS - SMS - Delivery degradation affecting Ethio-Telecom	Minor	22:07	Feb 1, 2024, 03:18 (5.2 h)	resolved
Twilio	SMS Delivery Delays to Ethio Telecom Network in Ethiopia	Minor	22:22	Feb 1, 2024, 03:16 (4.9 h)	resolved
BigCommerce	Availability Issue	Minor	23:07	23:19 (12 min)	resolved
Twilio	On Call Engineers Are Investigating an Issue Twilio Console for account closure	Minor	23:26	Feb 1, 2024, 00:43 (1.3 h)	resolved
Claude	elevated error rate on claude-2.1	No impact listed	00:51	01:11 (20 min)	resolved
Anthropic	elevated error rate on claude-2.1	No impact listed	00:51	01:11 (20 min)	resolved
Confluence	Performance degradation for Forge app invocations	No impact listed	06:03	06:03 (0 min)	resolved
Jira	Performance degradation for Forge app invocations	No impact listed	06:03	06:03 (0 min)	resolved
Bitbucket	Performance degradation for Forge app invocations	No impact listed	06:03	06:03 (0 min)	resolved
Confluence	Confluence Whiteboards Beta unavailable for some customers	No impact listed	06:07	06:07 (0 min)	resolved
Coralogix	AWS incident - AWS Incident is causing customers running on Coralogix AP2 region to experience failures loading the system	No impact listed	06:14	07:22 (1.1 h)	resolved
InfluxData (InfluxDB Cloud)	Increase query error rate in 3.0 Serverless US-EAST-1 region	No impact listed	09:17	15:37 (6.3 h)	resolved
Vonage	Service Issue in Platform	No impact listed	09:59	Feb 1, 2024, 08:42 (23 h)	resolved
Segment	Unify and Engage pipeline delay	No impact listed	14:00	14:00 (0 min)	resolved
Red Hat (incl. Quay.io)	Repositories - repository.jboss.org	No impact listed	14:30	14:30 (0 min)	resolved
Hotjar	Processing delay in Recordings	No impact listed	14:40	16:04 (1.4 h)	resolved
Wise	Issue with iOS mobile app	No impact listed	16:32	19:21 (2.8 h)	resolved
Claude	elevated error rates on some models	No impact listed	17:20	19:17 (1.9 h)	resolved
Anthropic	elevated error rates on some models	No impact listed	17:20	19:17 (1.9 h)	resolved
Linode (Akamai)	Service Issue - Block Storage (Singapore)	No impact listed	17:31	20:29 (3.0 h)	resolved
Webflow	Overflow property unexpectedly applied to some elements	No impact listed	18:30	18:30 (0 min)	resolved
Twingate	Empty DNS filtering logs	No impact listed	20:29	Feb 1, 2024, 03:22 (6.9 h)	resolved
Claude	Claude.ai Experienced a Temporary Outage	No impact listed	22:31	22:31 (0 min)	resolved
Anthropic	Claude.ai Experienced a Temporary Outage	No impact listed	22:31	22:31 (0 min)	resolved
FullStory	NA Partial Capture Outage (Web & Mobile)	No impact listed	23:00	23:00 (0 min)	resolved
Twilio	On Call Engineers Are Investigating an Issue Twilio Console	No impact listed	23:15	23:35 (20 min)	resolved

Still open from earlier days 18

Vendor	Incident	Impact	Started	Resolved	Status
Linode (Akamai)	Service Issue - Managed Databases	Major	Jan 27, 2024, 19:49	13:30 (4 d)	resolved
Optimizely	Issue with the Sendgrid that affects a subset of DXP customers	Major	Jan 30, 2024, 15:02	06:29 (15 h)	resolved
Maven Central	OSSRH is down	Major	Jan 30, 2024, 23:57	00:03 (6 min)	resolved
Twilio	SMS Delivery Failures to GTA Network in US using a Subset of Shortcodes	Minor	Jan 24, 2024, 08:09	Feb 4, 2024, 00:13 (11 d)	resolved
Scaleway	[DC2] - Switch down in DC2 room 101 rack N14.	Minor	Jan 24, 2024, 08:11	Feb 9, 2024, 16:12 (16 d)	resolved
Sinch	Delivery Issue Sierra Leone - Africell	Minor	Jan 28, 2024, 17:21	Feb 4, 2024, 09:17 (7 d)	resolved
Grain	MS Teams Audio Issues	Minor	Jan 29, 2024, 17:35	Feb 23, 2024, 22:28 (25 d)	resolved
Twilio	SMS Delivery Delays and Failures to Dhiraagu Network in Maldives	Minor	Jan 29, 2024, 19:22	Feb 1, 2024, 05:13 (2 d)	resolved
Twilio	SMS Delivery Report/Receipts Delays to Africell Network in Sierra Leone	Minor	Jan 29, 2024, 22:22	Feb 4, 2024, 08:31 (5 d)	resolved
Vonage	Ghana SMS - Delivery degradation towards MTN	Minor	Jan 30, 2024, 09:09	03:26 (18 h)	resolved
Twilio	SMS Delivery Delays To MTN Network in Ghana	Minor	Jan 30, 2024, 09:46	02:27 (17 h)	resolved
Twilio	SMS Delivery Delays To China Mobile network in China	Minor	Jan 30, 2024, 12:24	13:22 (25 h)	resolved
Akamai	EdgeKV Increased 401 Errors	Minor	Jan 30, 2024, 19:11	14:32 (19 h)	resolved
Sinch	Delivery Issue Venezuela - Digitel	Minor	Jan 30, 2024, 19:22	13:27 (18 h)	resolved
Vonage	Venezuela SMS - Delivery Degradation towards Digitel Network	Minor	Jan 30, 2024, 19:42	14:00 (18 h)	resolved
Twilio	SMS Delivery Delays to Multiple Networks in South Africa and T-Mobile Network in Croatia	Minor	Jan 30, 2024, 20:37	02:23 (5.8 h)	resolved
Twilio	SMS Delivery Failures on Digitel Network in Venezuela	Minor	Jan 30, 2024, 22:16	16:19 (18 h)	resolved
Wiz	OCI Ashburn Region - Service Disruption	No impact listed	Jan 30, 2024, 19:29	Feb 6, 2024, 19:18 (7 d)	resolved

Maintenance 23

Vendor	Incident	Impact	Started	Resolved	Status
Dropbox	[Scheduled] Scheduled maintenance	Maintenance	01:00	02:00 (1.0 h)	resolved
Twilio	[Scheduled] SMS Carrier Partner Maintenance - Mexico	Maintenance	04:00	05:00 (1.0 h)	resolved
Vonage	[Scheduled] USA SMS - Maintenance affecting multiple US Regional Carriers	Maintenance	04:00	08:32 (4.5 h)	resolved
Vonage	[Scheduled] Video and Voice - Planned Maintenance affecting inspector tools	Maintenance	04:00	06:00 (2.0 h)	resolved
Plivo	[Scheduled] Scheduled Maintenance: Service degradation of inbound and outbound voice towards US and Canada phone numbers	Maintenance	05:00	09:02 (4.0 h)	resolved
Vonage	[Scheduled] USA SMS - Planned maintenance affecting messages sent using a subset of Short Codes	Maintenance	05:00	07:01 (2.0 h)	resolved
Twilio	[Scheduled] US SMS Carrier Maintenance - Small US Carriers	Maintenance	06:00	10:31 (4.5 h)	resolved
Twilio	[Scheduled] Account Security Carrier Partner Maintenance - Wind Tre (3) Italy	Maintenance	06:00	07:01 (1.0 h)	resolved
Twilio	[Scheduled] Account Security Carrier Partner Maintenance - Three UK	Maintenance	06:00	07:01 (1.0 h)	resolved
Twilio	[Scheduled] Account Security Carrier Partner Maintenance - H3G Austria	Maintenance	06:00	07:01 (1.0 h)	resolved
Twilio	[Scheduled] Canada Account Security Service Partner Maintenance	Maintenance	07:01	11:01 (4.0 h)	resolved
Twilio	[Scheduled] US and Puerto Rico SMS Carrier partner Maintenance	Maintenance	07:30	09:30 (2.0 h)	resolved
Sinch	[Scheduled] DI E-Mail 365 \| 3rd Party Application Maintenance \| Ref Number#NA	Maintenance	08:00	10:00 (2.0 h)	resolved
Coralogix	[Scheduled] Database Upgrade	Maintenance	08:30	12:30 (4.0 h)	resolved
Teleport	[Scheduled] Cloud Tenant Upgrade Canceled	Maintenance	14:40	not resolved	unknown
Twilio	[Scheduled] Asia and Africa SMS Carrier Maintenance - Airtel	Maintenance	18:29	Feb 1, 2024, 00:30 (6.0 h)	resolved
Twilio	[Scheduled] India SMS Carrier Maintenance - Bharti Airtel	Maintenance	18:30	Feb 1, 2024, 00:28 (6.0 h)	resolved
Vonage	[Scheduled] Russia SMS - Planned maintenance affecting MOTIV network	Maintenance	20:00	Feb 1, 2024, 00:01 (4.0 h)	resolved
Vonage	[Scheduled] Russia SMS - Planned maintenance affecting Tele2	Maintenance	20:00	Feb 1, 2024, 00:00 (4.0 h)	resolved
Twilio	[Scheduled] Russia SMS Carrier Maintenance - Motiv	Maintenance	20:01	Feb 1, 2024, 00:01 (4.0 h)	resolved
Twilio	[Scheduled] Russia SMS Carrier Maintenance - Megafon and Yota	Maintenance	20:01	Feb 1, 2024, 00:01 (4.0 h)	resolved
Vonage	[Scheduled] Russia SMS - Planned maintenance affecting Megafon	Maintenance	20:01	Feb 1, 2024, 00:01 (4.0 h)	resolved
LaunchDarkly	[Scheduled] SDK versions reaching their end of life (EOL) in January 2024	Maintenance	21:00	not resolved	unknown

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Datadog, Maven Central, Red Hat (incl. Quay.io), GitHub Copilot, GitHub, Vanta, Jupyter (Anaconda), Retool, Bandwidth, LaunchDarkly, Mux, Xero.

Cite this

53 vendor-reported incidents started on 2024-01-31 (UTC) across 38 vendors, 12 labelled major or critical by the vendor.

Title: Outages on January 31, 2024
Vendor: Rewindex daily outage roundup
Date: 2024-01-31 00:00 UTC
URL: https://rewindex.com/outages/2024-01-31

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