rewindex

CompaniesTwilioIncidents

Twilio: Unaccounted Charges for PAYGO Accounts

MinorStatus: resolvedStarted Resolved (3.7 h)1 updatestatus.twilio.com (opens in new tab)

Timeline of updates

  1. resolved

    Twilio PAYGO accounts billing issues on 01/24/2024 at 11:53 AM PST. During this period of time, customers may have experienced delayed recharges to their accounts. The issue has now been resolved.

From Twilio’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.

How the archive is checked, and what it cannot prove.

This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.twilio.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2024-01-31 18:26 UTC, resolved after 3.7 h, 1 update(s).

Title
Unaccounted Charges for PAYGO Accounts
Vendor
Twilio
Date
URL
https://rewindex.com/company/twilio/incidents/98pmnz7m2n0m

Twilio profileRecent Twilio incidentsAll outages on January 31, 2024Twilio in January 2024MarkdownJSON