# Twilio: Unaccounted Charges for PAYGO Accounts

> Twilio status incident “Unaccounted Charges for PAYGO Accounts” on 2024-01-31: impact minor (vendor’s label), 3.7 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/98pmnz7m2n0m
Last updated: 2024-01-31T22:08:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-01-31 18:26 UTC · Resolved: 2024-01-31 22:08 UTC · Duration: 3.7 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/98pmnz7m2n0m](https://status.twilio.com/incidents/98pmnz7m2n0m)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2024-01-31 22:08 UTC: Twilio PAYGO accounts billing issues on 01/24/2024 at 11:53 AM PST. During this period of time, customers may have experienced delayed recharges to their accounts. The issue has now been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2024-01-31 18:26 UTC, resolved after 3.7 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/98pmnz7m2n0m
- Citation: Twilio, “Unaccounted Charges for PAYGO Accounts” (2024-01-31 18:26 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/98pmnz7m2n0m (CC BY 4.0).
- Markdown link: `[Twilio: Unaccounted Charges for PAYGO Accounts (2024-01-31)](https://rewindex.com/company/twilio/incidents/98pmnz7m2n0m)`


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Canonical: https://rewindex.com/company/twilio/incidents/98pmnz7m2n0m · Markdown: https://rewindex.com/company/twilio/incidents/98pmnz7m2n0m.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/98pmnz7m2n0m · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:42:57.720Z