CompaniesDigitalOceanIncidents
DigitalOcean: Customer Support Ticket Portal
Timeline of updates
- resolved
Our team has confirmed the full resolution for the problem with our support portal at https://cloudsupport.digitalocean.com/s/ (opens in new tab) where customers were unable to create tickets with 'Billing' ticket type. We sincerely apologize and thank you for your patience as we worked through this issue. In case of any questions or concerns, please open a ticket with our Support team.
From DigitalOcean’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.digitalocean.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by DigitalOcean, started 2024-01-31 14:26 UTC, resolved after 1.0 h, 1 update(s).
- Title
- Customer Support Ticket Portal
- Vendor
- DigitalOcean
- Date
- URL
- https://rewindex.com/company/digitalocean/incidents/swc8grzsb33n
DigitalOcean profileRecent DigitalOcean incidentsAll outages on January 31, 2024DigitalOcean in January 2024MarkdownJSON