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Grain: MS Teams Audio Issues

Affected components: Grain Recorder

Timeline of updates

1. investigating2024-01-29 17:35 UTC

   We are investigating reports of audio failing to be captured due to a change on Microsoft's end.

2. investigating2024-01-29 21:48 UTC

   The issue is manifesting as the recorder capturing audio for the initial part of the meeting but then the audio cutting off part way through the recording. The root cause is still being investigated.

3. monitoring2024-01-30 16:42 UTC

   We believe this was caused by an outage on Microsoft's end which they have now resolved. We are monitoring for further issues.

4. monitoring2024-02-23 22:28 UTC

   We have not seen further reports of this failure.

5. resolved2024-02-23 22:28 UTC

   This incident has been resolved.

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