# Grain: MS Teams Audio Issues

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-01-29 17:35 UTC · Resolved: 2024-02-23 22:28 UTC · Duration: 25 d
- Updates: 5 · Affected components: Grain Recorder
- [Vendor status page: https://stspg.io/l91z8kxvvj4q](https://stspg.io/l91z8kxvvj4q)
- [Company: Grain](https://rewindex.com/company/grain.md)

## Timeline of updates

- **investigating** 2024-01-29 17:35 UTC: We are investigating reports of audio failing to be captured due to a change on Microsoft's end.
- **investigating** 2024-01-29 21:48 UTC: The issue is manifesting as the recorder capturing audio for the initial part of the meeting but then the audio cutting off part way through the recording. The root cause is still being investigated.
- **monitoring** 2024-01-30 16:42 UTC: We believe this was caused by an outage on Microsoft's end which they have now resolved. We are monitoring for further issues.
- **monitoring** 2024-02-23 22:28 UTC: We have not seen further reports of this failure.
- **resolved** 2024-02-23 22:28 UTC: This incident has been resolved.


---
Canonical: https://rewindex.com/company/grain/incidents/bzx8l2c5v7v8 · Markdown: https://rewindex.com/company/grain/incidents/bzx8l2c5v7v8.md · JSON: https://rewindex.com/api/v1/companies/grain/incidents/bzx8l2c5v7v8 · Generated 2026-10-18T10:39:44.642Z