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Hotjar: Sign-up verification code email not being received or received with delay for some users
Impact: noneStatus: resolvedStarted Resolved (2 min)1 updateSource: status.hotjar.com (opens in new tab)
Timeline of updates
- resolved
We’ve concluded that sign up verification emails for certain providers are delayed causing sign up issues for some customers. The root cause of the issue is with the email provider. We don’t have control over it and we will try to work with them to resolve the issue.
From Hotjar’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Impact, status and times are the vendor’s own, as last archived. View on status.hotjar.com (opens in new tab). Hotjar profile · Recent Hotjar incidents · Markdown · JSON