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CompaniesHotjarMonthly reportsJanuary 2024

Hotjar in January 2024: incidents, uptime and changes

10incidents posted
0labelled major or critical
100%free of major/critical
100%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 0 min, incident time 0 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: No impact listed 10

Incidents 10

IncidentImpactStartedDurationStatusDay
Zapier Integration Authentication IssueNo impact listed19 hresolved01-03
Recordings loading indefinitelyNo impact listed1.4 hresolved01-12
Survey responses not linking to recordingsNo impact listed3 dresolved01-12
Ask (Feedback and Surveys) screenshots delayedNo impact listed38 minresolved01-16
Errors playing Recordings on Safari 15No impact listed6.2 hresolved01-19
Slack integration temporarily unavailableNo impact listed1.8 hresolved01-23
Overview page not loadingNo impact listed1.5 hresolved01-24
Customer emails aren't reaching our Support teamNo impact listed17 hresolved01-25
Sign-up verification code email not being received or received with delay for some usersNo impact listed2 minresolved01-30
Processing delay in RecordingsNo impact listed1.4 hresolved01-31

Cite this

Hotjar posted 10 status incidents in January 2024 (0 major or critical); 0 price changes and 0 notable page changes observed.

Title
Hotjar in January 2024
Vendor
Hotjar
Date
URL
https://rewindex.com/company/hotjar/2024/01

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